Themobilityshop Reviews 

997
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers often share that the online platform is extremely easy to use, allowing them to quickly find the exact mobility aids they require. Consumers consistently praise the exceptionally fast shipping service, noting that packages frequently arrive right on time and in pristine condition. Buyers are also deeply impressed by the robust quality and fair pricing of the items purchased. However, some customers also noted minor product limitations, mentioning that certain devices felt slightly heavier than expected or were built primarily for temporary use rather than sustained long-term daily support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Product

People report positive experiences with product, highlighting the excellent quality, reasonable prices, and... See more

Service

Consumers find service to be exceptionally positive, praising the very prompt and speedy delivery of their... See more

Quality

Reviewers highlight high satisfaction with the quality, noting that the products are well made, sturdy, and... See more

Order

Users describe positive interactions with order, highlighting the website as very easy to navigate. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although my purchase item was very small, I had no trouble at all buying it online. It was delivered a day or two later which for me was excellent. I can certainly recommend The Mobility Shop and will... See more

Rated 5 out of 5 stars

You had the right product and you were able to deliver it within 24 hours. This was just before Christmas and I really needed it for an elderly relative that was staying with me. I really appreciated... See more

Rated 5 out of 5 stars

First class service from a first class Irish company. Next day delivery and very competitive prices. Very easy website to navigate and very secure payment, also customer support excellent. My 98 year... See more

Rated 5 out of 5 stars

The quality of the rollator is excellent and exactly what we wanted. My mother in law says there’s no comparison between it and the walking stick she was using. The only thing was that it came in part... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Medical Equipment Supplier
  4. Wheelchair Store

Information provided by various external sources

Ireland's widest selection of Mobility Products, next working day delivery available. Why pay more? We've solutions for problems you didn't know could be soled. Order online now.


Contact info

4.9

Excellent

TrustScore 5 out of 5

997 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(997)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

I've been looking for an affordable Rollator/Walker and came across the Mobility Shop. This product has a great quality and I could choose a colour. Next day delivery was also very handy.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with item I ordered and it…

Very happy with item I ordered and it arrived quickly. It also included the fittings for the rail which is brilliant as I bought something similar elsewhere and it didn't come with fittings needed. Delivery was quick

26 June 2025
Unprompted review
Rated 1 out of 5 stars

mobility shop trying to censor reviews

I posted a review on the 12th of June
The mobility shop responded with a somewhat bizarre response making allegations I was in league with my sister to ruin their reputation.
I don't have a sister, and if you look through the reviews you can see they are pasting the same answer to multiple folks.
I posted a second review to point out I don't have a sister and their response did not match my issue at all, and they had posted the same answer to multiple folks.
They responded by contacting trustpilot and saying my posts contain defamatory content and they wanted them removed.

So both the reviews were removed by trustpilot.

Trustpilot reviewed both posts, and responded with :

The decision
Good news — we’ve assessed the content flagged by the business, and determined that it’s not defamatory. Therefore, we’ve put your review back online.

To see your review, you can log into your Trustpilot
account or click the following link: your review of
themobilityshop.ie.
If you have any questions, please let us know by
replying to this email.
Thanks,
Content Integrity Team

My thanks to trustpilot ! It's great to see they do not just side with the companies, but take the time to have real people investigate, and intervene when needed, it has to be a rarity on the internet these days.

Trying to have negative reviews removed is a low blow indeed, but unfortunately what I've come to expect from this company.

7 June 2025
Unprompted review
Rated 1 out of 5 stars

I AM BEING FORCED TO LOG ANOTHER REVIEW TO RESPOND TO FALSE INFORMATION GIVEN BY YOUR COMPANY

Yet another review logged by me - this is my 4th review as I cannot respond to lies that this company state - please give me the couriers name so that I can contact him - I included basket in the return (picture attached) - you constantly tell lies in ur responses which means I must place another review - basket and scooter was returned to you - I am seeking my e100 deposit to be returned - I have commenced legal action.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent transit wheelchair!!!

Great selection for every budget; easy payment and very fast delivery.
We are very happy with the quality of the transit wheelchair.

29 May 2025
Unprompted review
Themobilityshop logo

Reply from Themobilityshop

Thank you so much for your kind words and the 5-star review!
We truly appreciate your support and are delighted to hear you had a great experience with us.
If there’s ever anything else we can do for you, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Black Pro Scooter

Dealing with Conor was Great. Answered all questions.on the phone . Price excellent ..
Delivery perfect 10 euro brill.
Looks great ,.only had to put 4 screws in the seat assembly .Drove other scooters not as good and more expensive..time will tell but very impressed so far John Shuttleworth

5 June 2025
Unprompted review
Themobilityshop logo

Reply from Themobilityshop

Thank you so much for your kind words and the 5-star review!
We truly appreciate your support and are delighted to hear you had a great experience with us.
If there’s ever anything else we can do for you, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Efficient

Efficient. No problems

23 May 2025
Unprompted review
Themobilityshop logo

Reply from Themobilityshop

Thank you for the great feedback!
We’re glad everything went smoothly and efficiently. If you ever need anything else, we’re here to help.

Rated 5 out of 5 stars

I found this company very fast and …

I found this company very fast and efficient, with good quality products. I would do business again.
......John r.

28 May 2025
Unprompted review
Themobilityshop logo

Reply from Themobilityshop

We’re so grateful for your positive feedback—thank you for choosing TheMobilityShop.ie. We’re always here if you need us again.

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