The Lettings Club Reviews 

58
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Tom Hawes cannot have been more helpful. His advice was based on experience and solid research and his approach was practical and hands on. He is friendly with great people skills and it is a pleasu... See more

Company replied

Rated 5 out of 5 stars

We bought a new property in Liverpool and I travelled all the way from London with a friend, after completion. We initially thought about giving the property to one estate agent but, for some unkn... See more

Company replied

Rated 5 out of 5 stars

I moved out of my property months ago. Despite setting up Royal Mail redirection I had important documents to the property. Tom stepped up and collected my mail and posted it on to me recorded. Clearl... See more

Company details

  1. Property Management Company
  2. also in
  3. Property Investment
  4. Property Maintenance
  5. Real Estate Appraiser
  6. Real Estate Consultant
  7. Real Estate Developer

Written by the company

The Lettings Club is a hybrid letting agency designed with the goal to increase value for money and quality of service delivered to landlords and tenants in the industry. We've designed a unique process to eliminate the 'quick sell' incentives often seen in the industry, ensuring long term trusting relationships are built between us and our clients. The Lettings Club is so much more than just another letting agent, we’re a whole community of property professionals, landlords and contractors streamlined into one management company designed to simplify the complicated. We are the property people on your side.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with the letting club

I purchased my apartment then 3 weeks later return to my family in thailand I left the apartment in Marcus hands to let out for me .probably the best move I could make he as let the apartment out now for over a year and he as keeped me informed every step of the way the letting club as a whole as been a brilliant move . being in thailand I needed a company I could trust to look after my property and I'm glad to say I found it 100% happy thank you Marcus and the all the staff at the letting club if you need a company you can trust look no further thank you all . MR P.A.BARTON

17 November 2022
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Hi Tony, thank you for your review of our fully managed service.

I am pleased to hear that you've been happy with the levels of service delivered and result we achieved with the rental. As an overseas landlord, we understand the importance of having a professional you can trust and glad you feel we have delivered in this area.

We're looking forward to working with you long term on the management of this and future properties!

Best wishes,
The Lettings Club

Rated 5 out of 5 stars

Amazing

Professional, knowledgeable and efficient, 10/10

14 November 2023
Unprompted review
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Reply from The Lettings Club

Hi Wendy, thank you for your review of our fully managed service.

I am so glad to hear you've been happy with the levels of service delivered and result we achieved with the rental.

We're looking forward to working with you long term on the management of this and future properties!

Best wishes,
The Lettings Club

Rated 5 out of 5 stars

Would highly recommend The Lettings…

Would highly recommend The Lettings Club for anyone wanting to let their property out.

The Lettings Club and Marcus were very helpful through out the whole process. They made the whole process really simple and handled everything including advertisement of my property, viewings, deposits and overall management.

Marcus provided a great level of advice and was very knowledgeable with any questions I had around the whole process and managed to find a tenant for my property in a very short period of time.

Would 100% recommend The Lettings club for anyone looking to rent out their property / invest in a rental property. Will be taking all future business to Marcus and the team and The Lettings Club !

9 August 2023
Unprompted review
Rated 5 out of 5 stars

I have had great experience with Marcus…

I have had great experience with Marcus and The letting club. They solved each issue within sort time whenever reported during tendency.
And once tendency ended they provided great and smooth support for end over process.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Marcus from The Lettings Club, and I couldn’t be happier with the experience. Marcus helped us source and purchase a property in an area we were not familiar with and eventually achieved a rent in excess of initial projections. He was extremely knowledgeable and professional as we navigated the home letting process.
He was always available to answer our questions and provide guidance. I highly recommend Marcus and Lettings Club for anyone looking to invest in or let out a property!

24 April 2023
Unprompted review
Rated 5 out of 5 stars

Flawless throughout!

Marcus and the Lettings Club were excellent throughout the process of purchasing my first investment property. Professional, efficient, and extremely knowledgeable of the industry.

We had an initial consultation about strategy including budget, property types and locations for investment. Marcus performed many viewings on my behalf when I could not make them due to work commitments, providing high quality advice on the feasibility of each investment. He was also able to recommend Brokers, Accountants and Solicitors at reasonable cost.

My property purchase was particularly difficult, with the bank initially refusing to lend. Marcus helped liaise with the estate agents to prevent the vendor pulling out of the sale whilst also drafting the appeal to the bank.

Once the purchase completed, Marcus advised on maintenance work and legal requirements before the property could be let, and was also able to recommend contractors to complete this work.

The letting process was simple and efficient. The Lettings Club handled everything, with tenants found and deposits paid within days of going to market.

Flawless throughout, I would highly recommend the Lettings Club to anyone interested in investment property!

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend The Lettings Club

Been an absolute dream working with Marcus and The Lettings Club. Since our first phone call, he has been extremely helpful and enabled the process to run as smoothly as possible. It has been very straightforward from start to finish, yet also very thorough. Marcus has always been just a phone call or message away, and has been very attentive at all times. He has quickly been able to answer any of my questions and has reassured me whenever I’ve had any worries. I look forward to continuing my working relationship with Marcus and The Lettings Club.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish! As a first time landlord it was really helpful having Marcus to guide me through the process. He got me multiple applications in the first week, some over asking. Highly recommend

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I thoroughly enjoyed my rent experience with The Lettings Club. Their service was prompt and very professional. Always responded to messages and questions in a timely and satisfactory manner. The entire process took about two weeks and we moved in. Couldn’t have had it any better

16 June 2022
Unprompted review
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Reply from The Lettings Club

Thanks for your kind words Daniel, we're glad you're happy with our service and pleased you've settled into the property.

Rated 5 out of 5 stars

Excellent service

Excellent service.
Very helpful highly recommend.

21 May 2022
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Thanks for your kind review Arthur, we look forward to continuing the high levels of service you've received so far.

Rated 5 out of 5 stars

I don't think you will find a better property management firm.

I don't think you will find a better property management firm. From the service itself, the advice given and the clear and constant communication on offer, these guys have everything on point.

I moved my properties from a high street company to The Lettings Club and it was the best decision I have ever made. If you are considering using TLC, it is an absolute no brainer and an incomparable service to your other property management services.

One of my properties in particular had a number of jobs that needed doing from different trades and the Lettings Club made the process absolutely seamless and stress free... As an investor based in the south with properties in Leeds, I think I would have had to make the journey up personally 3-4 times through the process (even with the high street brand managing the properties).

21 March 2022
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Thanks Seb, we’re grateful for your business and pleased your happy with our service so far!
Looking forward to working with you long into the future.
Best,
The Lettings Club

Rated 5 out of 5 stars

I would highly recommend Marcus and his…

I would highly recommend Marcus and his team from the lettings agency. From the start I have felt that any questions or queries I have had have been listened to and they have been very patient and helpful from the start. I can't thank them enough for all they have done and I feel confident I have made the right decision in choosing to rent from them. It has been very friendly yet very professional from the beginning. Thank you all again.

18 January 2022
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Thanks Catherine, we hope you've settled into your new home!

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