The Lettings Club Reviews 

58
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Tom Hawes cannot have been more helpful. His advice was based on experience and solid research and his approach was practical and hands on. He is friendly with great people skills and it is a pleasu... See more

Company replied

Rated 5 out of 5 stars

We bought a new property in Liverpool and I travelled all the way from London with a friend, after completion. We initially thought about giving the property to one estate agent but, for some unkn... See more

Company replied

Rated 5 out of 5 stars

I moved out of my property months ago. Despite setting up Royal Mail redirection I had important documents to the property. Tom stepped up and collected my mail and posted it on to me recorded. Clearl... See more

Company details

  1. Property Management Company
  2. also in
  3. Property Investment
  4. Property Maintenance
  5. Real Estate Appraiser
  6. Real Estate Consultant
  7. Real Estate Developer

Written by the company

The Lettings Club is a hybrid letting agency designed with the goal to increase value for money and quality of service delivered to landlords and tenants in the industry. We've designed a unique process to eliminate the 'quick sell' incentives often seen in the industry, ensuring long term trusting relationships are built between us and our clients. The Lettings Club is so much more than just another letting agent, we’re a whole community of property professionals, landlords and contractors streamlined into one management company designed to simplify the complicated. We are the property people on your side.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Tom Hawes cannot have been more…

Tom Hawes cannot have been more helpful. His advice was based on experience and solid research and his approach was practical and hands on. He is friendly with great people skills and it is a pleasure to work with him.

16 September 2026
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Hi Simon

Thank you for reviewing our landlord management service.

As one of our landlords, we're pleased to hear that you've been happy with the levels of service delivered by our team so far, specifically Tom. Safe to say we've enjoyed working with you and we look forward to continuing to build on our professional relationship! We'll pass on your specific appreciation to Tom!

Best wishes,
The Lettings Club team

Rated 5 out of 5 stars

Staff are nice and proactive

Staff are nice and proactive. I needed to arrange viewing on a very short notice and they still managed to accommodate me. Thank you, “the Lettings Club”

10 September 2026
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Hello Bridget
Thanks for your kind words, we're glad your booking and viewing experience with us was a positive one!
We wish you the very best with future endeavours.
Thanks
The Lettings Club team

Rated 5 out of 5 stars

I moved out of my property months ago

I moved out of my property months ago. Despite setting up Royal Mail redirection I had important documents to the property. Tom stepped up and collected my mail and posted it on to me recorded. Clearly he didn’t need to do this but it’s just an example of the quality of service they provide. Thank you Lettings Club.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Superb service from Yasmin

We bought a new property in Liverpool and I travelled all the way from London with a friend, after completion. We initially thought about giving the property to one estate agent but, for some unknown reason, they didn't turn up for our meeting.

We ended up handing the property to Yasmin to manage for us. I'm glad we did! She has been nothing but God-sent from day 1. Every repair has been done to a high standard, rent collected, rent increase processed with ease, and I am completely enjoying the hands-free service.

I can't recommend The Lettings Club, especially Yasmin, highly enough.

13 May 2026
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Hi Bolaji

Thank you for reviewing our landlord management service. We're pleased to hear you've been happy with the levels of service delivered by our team so far.

Safe to say we have enjoyed working with you and we look forward to continuing to build on our professional relationship!

We'll pass on your specific appreciation to Yasmin.

Best wishes,
The Lettings Club team

Rated 5 out of 5 stars

Best letting agents we found so far

Our letting agent Yasmin has been amazing throughout the whole moving process. She has been really quick to answering any questions we have had and was completely on it with all of the pre move-in things that needed doing.

5 July 2025
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Hi Elissa,
Thank you for reviewing our rental service.
We're pleased to hear that you've been happy with the levels of service delivered renting your property so far.
We're looking forward to continuing our excellent relationship and we'll pass on your thanks to Yasmin!
Best wishes,
The Lettings Club

Rated 5 out of 5 stars

Helpful and amazing

Incredibly helpful and efficient when throughout the entire process from enquiries on places to asking questions during living there!
Yasmin has been fantastic and is always helping and answering our questions when they can!

4 July 2025
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Hi Ethan,
Thank you for reviewing our rental service.
We're pleased to hear that you've been happy with the levels of service delivered managing your property so far.
We're looking forward to continuing our excellent relationship and we'll pass on your thanks to Yasmin!
Best wishes,
The Lettings Club

Rated 5 out of 5 stars

Not a bad word to say

The whole process has been pretty much stress free, really smooth and straight forward. My first time renting a property and Yasmin has done a great job helping me throughout, she’s made it so easy. Knowing she will respond quickly when I get in contact and do her best to help me or to resolve any issue gives me peace of mind, not a bad word to say about her and The Lettings Club, I am completely satisfied with their service.

3 July 2025
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Hi Kurt,
Thank you for reviewing our rental service.
We're pleased to hear that you've been happy with the levels of service delivered managing your property so far.
We're looking forward to continuing our excellent relationship and we'll pass on your thanks to Yasmin!
Best wishes,
The Lettings Club

Rated 5 out of 5 stars

I just want to say a big thank you to…

I just want to say a big thank you to my agents Tom and Jhon —they’ve been very kind, supportive, and professional throughout. I really appreciated how easy and pleasant everything was with them

20 June 2025
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Hi Victor,
Thank you for reviewing our rental service.
We're pleased to hear that you've been happy with the levels of service delivered managing your tenancy.
We wish you all the very best in your new home!
Best wishes,
The Lettings Club

Rated 5 out of 5 stars

John has been an absolute star!

John has been an absolute star! He's always available if I have questions, no matter how big or small. Communication has been quick and easy. Genuinely made moving house much less stressful. Thank you!

13 June 2025
Unprompted review
The Lettings Club logo

Reply from The Lettings Club

Hi Rae,
Thank you for reviewing our rental service.
We're pleased to hear that you've been happy with the levels of service delivered renting your property so far.
We're looking forward to continuing our excellent relationship and we'll pass on your thanks to John!
Best wishes,
The Lettings Club

Rated 5 out of 5 stars

Moving made easy

When I needed to move its been a pain then I applied for my house with the Lettings club and I got a call back from yasmin and she sorted the viewing time for us ect the whole process of moving is stressful but with yasmin taking care of everything that could possible be stressful for us it was easy and quick and yasmin was so polite professional and informative she is definitely 1 in a million so thank you to yasmin I've not had the pleasure of meeting the rest of the team but I'm sure they are all lovely but yasmins been nothing but brilliant would recommend her and Lettings club to anyone and if u have the pleasure of speaking with yasmin you will know exactly what I mean u won't be disappointed xx

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary service

After moving my property over, I noticed that the service level is well beyond other letting agents.

Credit to Yasmin, who is extremely proactive and helpful, especially to the tenants

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Yasmine is your go to person when…

Yasmine is your go to person when looking for any kind of property. Either you're looking to rent, buy or lease, she'll help you make the right choice. She's. Een very understanding, active and overall kind to us as Tenants. In the future, I hope we can work together to achieve greater things.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Yasmin has been a Godsend whilst we…

Yasmin has been a Godsend whilst we were in the process of moving. She has been patient, prompt, efficient, professional, supportive...but most of all she has been absolutely lovely. I struggled with some of the online stuff, but she always guided me through it whenever I needed help - which was often.
Thank you Yasmin and Lettings club, your complimentary welcome box was a lovely touch too!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Yasmin was second to none

Yasmin was second to none!
It was my first time using The Lettings Club and so far so good. Yasmin was so efficient and kept me updated every step with setting up tenancy and move in - her quick response rate was much appreciated.
Would definitely recommend the Lettings Club to family and friends.

13 February 2025
Unprompted review

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