For saying things went a little wrong with initial order.. I will say collection of the wrong item, delivery of the new item was friendly and organised.. The customer service team were very helpfu... See more
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Review summary
Created with AI, based on recent reviews
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Got the wrong bit twice from another supplier and had to pay to return both. This despite their invoice showing the correct description. The girl there also said she couldn’t check their stocks and... See more
Many companies can deliver goods efficiently but a true test is how good they are at resolving issues. The Leisure Warehouse were great when I had a problem with a purchase and sorted out a refund wi... See more
Overall a good shopping experience on The Leisure Warehouse website. The site was easy to navigate and ordering was straightforward. Unfortunately the goods we received weren't suitable for our needs... See more
Company details
Written by the company
Retailer of caravan and motorhome parts, spares and accessories.
Contact info
Moat House Square, LS23 7FB, Wetherby, United Kingdom
- sales@theleisurewarehouse.co.uk
- theleisurewarehouse.co.uk
4.4
Excellent
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Update on previous review
After leaving a poor review here the company have since dealt with the problem swiftly and to a good standard
Having not received their first email things are all sorted thanks for all your help
23 January 2026
Unprompted review
Great Service
Even though I gave the wrong shipping address and ordered the wrong part they still made sure I got what I wanted with no fuss.
9 January 2026
Logistical issues
The product was fine but purchased on the 15th of December as a Christmas present but didn’t arrive until first week in January. I saw on the website that they were closing for Christmas on the 19th so it was ordered with plenty of time to receive before Christmas and when I emailed for an order update I didn’t receive a response
6 January 2026
Very easy to order and great price
Very easy to order and received quickly. The seal was a very good price, so very happy with my experience
6 January 2026
The item required was clearly displayed…
The item required was clearly displayed and in stock.Easy payment method. Super quick delivery.Excellent experience all round.
2 January 2026
Delighted with my purchase
The replacement parts for my caravan toilet arrived quickly and were well packaged. The price was reasonable compared to alternative suppliers. Overall, I'm delighted with my purchase from The Leisure Warehouse. Thank you.
2 January 2026
Customer service were very helpful
Customer service were very helpful, they identified the part I needed and sent me a link to order.
The item was delivered quickly at a good price.
8 December 2025
Excellent Service…
Website was good with ordering the parts simple. Delivery was excellent with the ability to track it needed.
5 December 2025
Very efficient,ordered pm delivered at…
Very efficient,ordered pm delivered at 2 pm following day off
1 December 2025
The Floe kit arrived well packed and on…
The Floe kit arrived well packed and on time, good service. The kit worked well and drained off the excess water through the various taps.
28 November 2025
Duvalay luxury sleeping bags
Brilliant experience ordered these items three days before I received them from the carriers. Great service would deal with them again.
28 November 2025
Great turnaround time
24 November 2025
Absolutely terrible experience
Absolutely terrible experience. I placed an order and heard nothing for two weeks. No updates, no courtesy message, no sign that anyone was actually managing my order. I had to chase them myself just to get the slightest bit of information.
If this is how they treat new customers, I won’t be surprised if others are having the same issue. I’ve lost all confidence in their service and requested a refund, which should never have been necessary in the first place.
Would not recommend.
26 November 2025
Unprompted review
Thule replacement step rubbers
Thule replacement step rubbers arrived in good time and fitted the same day .. 5 star
4 November 2025
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