For saying things went a little wrong with initial order.. I will say collection of the wrong item, delivery of the new item was friendly and organised.. The customer service team were very helpfu... See more
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Company details
Written by the company
Retailer of caravan and motorhome parts, spares and accessories.
Contact info
Moat House Square, LS23 7FB, Wetherby, United Kingdom
- sales@theleisurewarehouse.co.uk
- theleisurewarehouse.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
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The goods arrived on the correct day…
The goods arrived on the correct day and were well packaged.
Order arrived on time
Order arrived on time. Unfortunately it was the wrong part. A couple of emails and the correct part arrived. Very helpful
Good price and a direct replacement for…
Good price and a direct replacement for the faulty one. Courier could have been a little more careful with the package, box badly damaged but product ok inside.
Brilliant service
A good level of parts and accessories
A good level of parts and accessories. Very quick and precise service with the part I’d ordered.
Motorhome bed rails
Thanks for the good service, the products bought were delivered in well wrapped packaging and arrived as ordered.
Well got email front ever saying they…
Well got email front ever saying they have parcel on the 28/10-24 and they are still waiting on it

Reply from The Leisure Warehouse
Competitive price and arrived on time.
Great as usual
Great as usual. Fast delivery, well packaged, great quality. Best place for spares by a mile.
They helped enormously
I recently purchased an air conditioning unit and a diffuser from Leisure Warehouse, and I couldn't be more pleased with my experience. Although I didn't read the instructions thoroughly and ended up ordering only part of the unit, the team was incredibly kind and courteous throughout the entire process. They took the time to explain the situation clearly and offered numerous solutions to ensure I got what I needed—often going beyond their own supplies to help me out.
Their quick responses and understanding nature made a potentially frustrating situation much more manageable. It’s rare to find such professionalism and helpfulness, and it truly stood out to me. From now on, I will definitely prioritize Leisure Warehouse for my future purchases. Highly recommended!
Delivered on time undamaged and exactly…
Delivered on time undamaged and exactly what I ordered. Great service.
Ignore the ‘In stock’
I was searching for a specific bowl to fit our caravan sink. The website showed they had stock, so I decided to purchase with express delivery so we would receive it in time for our next trip. To make the cost worth it, I bought 3 other items that I didn’t particularly need yet, like tank cleaner etc.
The delivery arrived as expected, but the bowl wasn’t delivered. I emailed to chase, no reply after a couple of days so tried again. Eventually I was told they don’t have it in stock and it’s on back order. There was no communication from them to let me know they didn’t actually have the item I wanted, so I paid express delivery for 3 items I didn’t need in a hurry.
Needless to say, won’t be buying from them again.
Smooth transaction from start to finish.
Website easy to use. Good communication from start to finish. Goods arrived on the day promised. Competitively priced.
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