Excellent service from start to finish Genuine stone island ghost coat Asked for more photos and had them within half hour. Delivery was exceptionally quick ordered in the morning arrived the ver... See more
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About us Here at The Garmentz Lab we sell Pre-Loved and Brand New High End Designer Clothing, Footwear and Accessories. We specialise in hand picking rare and collectable Stone Island pieces from all around the world. We have an array other brands such as Cp Company, Gucci, Dior, Valentino, Moncler, Givenchy, Balenciaga and much much more! All of our items our items are sold under retail saving you money whilst also saving the planet by helping less garmentz to reach landfill.
Contact info
SBRC, Unit 13, bakers park, cater road, Bs13 7tt, Bristol, United Kingdom
- 07496117156
- Contact@thelabz.co.uk
- thelabz.co.uk
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must work on their team
zero communication, they post many stories flexing outgoing orders and how much they work, but i honestly hope that mine was just a isolated case.
Had to spam them to have my track, only reply was always "getting yo you asap", "going to the office, will be" etc, for like 10 days. Then the pack arrived, while i wasn't home (obviously), and i had to waste few hours of my time to go to the most congested post office of the city to get it. I also asked of the order was going to be sent as gift "yeah ofc we ship all as gift", but since i am not in UK, and it was sent as a 30£ parcel, i also had to pay 30% extra tax.
Asked for a partial refund, they told me "yeah i send It now" on PayPal ofc...days of silence, no incoming transaction, messaged them and had a rply like "it can take some day" 😂😂😂 like PayPal is not istant...their only luck is stone island is very hot right now, dumb team of kiddos
Great experience clothes really great…
Great experience clothes really great people well informed reconmend to my friends
Great prices and good set guys
Great prices and good set guys will help you out if they can will defo use again plus postage was super fast
No communication ordered a pair of…
No communication ordered a pair of stone island cargos maybe a re dye which was more then happy to do received item stone island badge was hanging off upon inspection one button was hanging by a thread also different size and not even a stone island button 😂
Always great service!
Always great service, great packaging and great pricing!
Not the first time I’ve purchased and won’t be the last.
10/10
Really easy process, product as described and was sent out and delivered really quickly.
Great service
Great service. Asked about item on the Friday night purchased after 2 answers has it delivered Tuesday morning iteam is spot on thanks lads
Extremely quick and easy to use
Extremely quick and easy to use. Absolutely love it!
very good customer service and fast…
very good customer service and fast delivery
Excellent service from the team
Excellent service from the team. I was looking for a particular Stone Island top. These guys managed to get one very similar and took care of me.
Will definitely be using again.
Authentic items and great customer service
Thank you lads
Brilliant service and excellent value
Brilliant service and excellent value. Postage was quick
Great Service
Speed of delivery & item quality was as described, perfect
Brilliant service
Brilliant service on every item I have purchased from this store via TILT, can’t recommend the enough!
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