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THE GARMENTZ LAB Reviews 297

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TrustScore 4.5 out of 5

4.7

Used Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting items are exactly as described and in immaculate condition. Many people highlight the fantastic prices and the wide selection of items available. The service receives high commendation for being brilliant, trustworthy, and reliable, with quick and efficient communication. Reviewers frequently mention the super quick and fast delivery service, with items arriving promptly and in perfect condition. Some customers also appreciate the helpfulness of the team and their ability to source specific, hard-to-find items. However, some people experienced issues with the delivery service provided by UPS, and a few customers experienced discrepancies regarding customs charges.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and brilliant... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers highlight great deals, very... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took advantage of the Black Friday sale, generous as the clothing was already at a decent price. Bought a couple of items and they arrived in good time. They were as described and had the added p... See more

Rated 5 out of 5 stars

Fantastic item at a great price, dispatched lightning quick.Communication all the way until the item arrived at my door. The pictures on the website exactly show the item including the colour as they... See more

Rated 5 out of 5 stars

Not normally one to leave reviews but how good these guys have been felt like I had to, first time using them def won’t be the last great service great communication one of the best I’ve purchased fr... See more

Rated 5 out of 5 stars

Great selection of stone island and other quality pieces, with somw real exclusive drops too...Great prices, quick delivery and a super friendly team...Will definitely be shopping here again

Company details

  1. Used Clothing Store

Written by the company

About us Here at The Garmentz Lab we sell Pre-Loved and Brand New High End Designer Clothing, Footwear and Accessories. We specialise in hand picking rare and collectable Stone Island pieces from all around the world. We have an array other brands such as Cp Company, Gucci, Dior, Valentino, Moncler, Givenchy, Balenciaga and much much more! All of our items our items are sold under retail saving you money whilst also saving the planet by helping less garmentz to reach landfill.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

297 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, communication throughout was spot on, fast delivery and I received my new outstanding Plurimus jacket. Can’t rate these guys highly enough!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

A+++++

I have purchased multiple items from these guys and now wouldn’t go anywhere else. Great prices, top tier service and super quick delivery. If you are thinking of purchasing designer clothes then don’t look anywhere else.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Stone island

I’ve Bought from these guys a couple of times. Great to deal with. I moved to Canada a few years ago and they’ve shipped here without any hesitation. I will continue to purchase from them.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

UPS delivers poor service

UPS delivers poor service. Still didn’t got the item. UPS don’t wait when disabled come to open the door.
They deliver at a closed pick up point. Then the redemand where: home or pick up point. When indicating home they retry the closed pick up point. So still waiting

18 March 2026
Rated 5 out of 5 stars

100 Stars !!!!!!!!!!!!!!!!!

My Stone Island sweatshirt arrived superfast and well packed and fits perfectly and the price was better than buying retail. They also sell hard to find rare pieces and would highly recommend you all check them out on instagram, tilt and web. Thankyou again very happy!!!

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish

Clothes were exactly as described , very reasonable price and shipped promptly. Customer service too very quick to assist with enquiries

Will defo be shopping here again!

16 January 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it 0 stars 🌟 I would

If I could give it 0 stars 🌟 I would, I order a stone island jacket off there website nearly £400 and they emailed saying they had already sold the jacket to someone else but did I want a a grey one I replied saying no please give me a refund and had no response. Next day I called and ask them to refund me they said I will in one hour I’m busy at the moment, at the end of the day I still know refund so I what app them asking for my refund they just ignore me and I could see they had been and seen the messages as I could see they were on line. They have still not given me a refund. Be warned they will still you money ‼️ ‼️ do not use them

15 January 2026
Unprompted review
Rated 5 out of 5 stars

immaculate…

Item arrived and is in immaculate condition, and it was sent really quickly. Cannot fault the service and would highly recommend the garmentz lab. Always stacked with good stock.

Thank you

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Items and Service

Have purchased a few items from them on the Tilt platform now, the latest being a Stone Island Dual Grid Nylon Parka. Epic piece of kit and was able to negotiate a great price. Will buy again without question.

24 December 2025
Unprompted review

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