I bought Anduril for my brother's wedding while on backorder. However due to law changes in the UK it took around five months for the new stock to arrive. Throughout, I was kept up to date on what w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second Sword I have bought from the Knight's Vault. I would highly recommend them. Excellent quality sword and came really well packaged and came really quickly once dispatched. I ordered... See more
Company replied
I’ve bought from The Knights Vault twice now and both times received amazing swords. If something is on backorder you might need to wait a bit, but it’s absolutely worth it. Their customer support is... See more
Company replied
Company details
Written by the company
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Contact info
102 West Bow, EH1 2HH, Edinburgh, United Kingdom
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
4.8
Excellent
580 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m a repeat customer
I’m a repeat customer, and I love their fast delivery and good quality merchandise!
3 December 2024
Reply from The Knights Vault
Thank you for the 5 star review, Susan! We’re thrilled to hear you’re happy with our fast delivery and quality products. We appreciate your continued support ⚔️
Another fantastic item for my…
Another fantastic item for my collection. Fast and efficient delivery.
3 December 2024
Reply from The Knights Vault
Thank you for the 5 stars, Thomas! We're thrilled to hear the item is a great addition to your collection, and that you were happy with the fast delivery ⚔️
Fab place to buy from
Great communication and speeding response when I asked a question, great quality item and really fast delivery especially given the time of the year and great prices.
3 December 2024
Reply from The Knights Vault
Thank you for the 5 stars, Charlotte! We're so glad you appreciated our communication, fast delivery, and the quality of your item ⚔️
Great Shop both on and off line
Second time purchasing first time online, speedy delivery considering it's a small operation. Very thorough and good quality swords for the price
3 December 2024
Reply from The Knights Vault
Thank you for the 5 stars, Jess! We're glad you appreciated the quality and speedy delivery ⚔️
10/10, would recommend :)
The swords are beautiful and very well made. The delivery time was very fast (Croatia). Keep in mind though that you may need to pay additional fees for customs (it was approx. 90€ for me).
26 November 2024
Reply from The Knights Vault
Thank you for your feedback, Iva! We're glad you love the swords and appreciated the fast delivery. Thank you for mentioning the customs fees for others to keep in mind ⚔️
Reply from The Knights Vault
Thank you for the 5 star review, Craig! ⚔️
Wonderful customer service
Wonderful customer service. Would definitely use again and recommend
26 November 2024
Reply from The Knights Vault
Thank you for the 5 stars, Sally! We look forward to serving you again and appreciate the recommendation! ⚔️
My son will be truly thrilled with the…
My son will be truly thrilled with the replica sword top quality and prompt delivery
21 November 2024
Reply from The Knights Vault
Thank you for your review, Adam! We're delighted to hear you’re happy with the quality and delivery. We hope your son loves the sword! ⚔️
I purchased the sting sword from lord…
I purchased the sting sword from lord of the rings. The sword arrived within 4 days and it is simply a beautiful looking sword. I bought it as a Christmas present for my brother whom I know will love this sword. The knights vault online shop was very easy and simply to use. Definitely 5 stars!
21 November 2024
Reply from The Knights Vault
Thank you for the 5 stars, John! We're thrilled to hear you loved the Sting sword and had a great shopping experience with us. We hope your brother loves his new sword ⚔️
Hidden fees/busted box
Hidden fees.
I paid for the Anduril delux sword which was £265. I was then charged a further £60 for delivery to Ireland. When it arrived in Ireland I have to pay another €95. When I was delivered it came in a busted box, the sword itself came in so casing!!
14 November 2024
Reply from The Knights Vault
Hi Lauren, we’re sorry to hear about your experience and appreciate your feedback! Shipping costs are calculated based on the weight and size of the item, while customs fees are typically applied when items arrive in Ireland from the UK.
If you’d like more details about how these charges are calculated, please don’t hesitate to reach out to us via email or phone. We’re here to help! ⚔️
📧 shop@theknightsvault.com
📞 0800 093 7005
A wonderful experience …
Amazing selection grate quality good price took less than a week to ship all around amazing
14 November 2024
Reply from The Knights Vault
Thank you for the 5 stars, Theo! ⚔️
Amazing Outlander Sword and Dirk!!!
Very professionals. Excellent communication and amazing response to solve evry problem. And the products amazing. So far got the Jamie Fraser's Outlander Sword and Dirk and they are fantastic. High quality and replica.
22 October 2024
Reply from The Knights Vault
Thank you for your 5 star review, Ioannis! ⚔️
We visited your shop last summer when…
We visited your shop last summer when we came to Scotland and my daughter picked out a piece she loved. Now that Christmas is coming I knew I had to come back here to get another sword for her collection
7 November 2024
Reply from The Knights Vault
What a wonderful gift! We hope she loved it. Thank you for the 5 stars, Lisa! ⚔️
Love my order
Love my order, arrived in perfect condition and feels very robust. Arrived quickly too, very happy and would buy from The Knights Vault again.
11 November 2024
Reply from The Knights Vault
Thank you for leaving us a 5 star review, Sam! ⚔️
Prompt delivery of items
Prompt delivery of items, even though they were on back order. Kept upto date at each stage. Really happy.
11 November 2024
Reply from The Knights Vault
Thank you for your 5 star review! ⚔️
Great replica
Love the sword, great replica. Fast shipping to Ireland. Just heads up for customs. They charge 50e.. Thank you.
7 November 2024
Reply from The Knights Vault
Thank you for the 5 stars, Ivana! ⚔️
Got 2 of the witcher swords delivery…
Got 2 of the witcher swords delivery was very quick and the quality of them is exceptional will have to visit the shop sometime
12 November 2024
Unprompted review
Reply from The Knights Vault
Thank you for your 5 star review, Billy! ⚔️
Brilliant customer service
I had frequent conversation with Sarah Newton before I made my purchase. I wanted to know things such as the legalities of purchase and transport of the sword. She was able to aid on all of these queries and it really solidified my purchase. In fact it made me want to upgrade my purchase to the deluxe style as I knew I was in good hands. Thank you so much for this!
30 October 2024
Reply from The Knights Vault
Thank you for your lovely review, Kate! ⚔️
5 Star buyers experience
Good communication, quick service, parcel arrived much earlier than expected , probably the best buyer experience ive had from start to finish. Thank you
30 October 2024
Reply from The Knights Vault
Thank you for your 5 star review, Holly! Pleased to hear it was a good experience for you ⚔️
Reply from The Knights Vault
Thank you for your lovely review, Peter! ⚔️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.