While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the honey and olive oil, noting their authentic taste and beneficial properties. The delivery service is frequently highlighted as reliable, prompt, and efficient, with products arriving well-packaged. Many people appreciate the excellent service and the overall positive experience when ordering. However, some customers were dissatisfied with recent changes to certain products, such as the olive oil cream, mentioning a different texture, color, and scent that they found less appealing than the original. A few other people also felt that the raw honey was thinner and more syrupy than in previous orders, and one reviewer noted a missing small jar in two of their orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality, particularly praising the extra virgin... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the top quality of... See more

Delivery service

Consumers find the delivery service to be positive. Many customers consistently praise the prompt and timely... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and brilliant... See more

Order

People report positive experiences with order. Customers consistently praise the timely delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The honey has always been the best and quality has always remained at its highest. I’ve been ordering from The Hellenic Deli for several years now and always enjoyed their honeys. The presentation... See more

Rated 5 out of 5 stars

Delivered on time and securely as usual Feedback from those who received the Raw Honey as seasonal year end gifts was unanimous in their delight in being reminded of the taste and warmth of their G... See more

Rated 5 out of 5 stars

I regularly buy their virgin olive oil from our local farmers' market as for value and quality I know of no other. One of our sons, when he visits us makes a beeline to their stall for the same reason... See more

Rated 5 out of 5 stars

The Hellenic Deli olive oil cream is by a long way ahead of all other creams on the market for curing conditions such as nappy rash, skin soreness, and extremely dry skin conditions. I have been using... See more


Company details

  1. Online Food Ordering Service

Written by the company

Our website provides everything you need to know about our products and services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

601 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always excellent service

Always excellent service, prices and products. I have been purchasing from Hellenic Deli for a good number of years, especially the extra virgin olive oils and honeys

22 April 2026
Rated 5 out of 5 stars

I have been ordering from these guys…

I have been ordering from these guys for years from the stall in alexandra palace and also online and so has my family and the honey is always consistent and very good quality. I buy the thyme and pine honey for medicinal reasons and it always helps me.

13 April 2026
Rated 5 out of 5 stars

Shame about the olives now in Brine!!

What was ordered arrived. Such a shame the pitted olives don’t come in olive oil as used to (brine gives them an acid taste). Have to spend money on rinsing in water and then top up jar with expensive, good olive oil!!, and raw honeys only come in the small jars not large as before ☹️☹️

13 February 2026
The Hellenic Deli logo

Reply from The Hellenic Deli

Hi, thank you for your review. I can confirm that the olives are topped up with olive oil and we also do offer large honeys as we always have, not just the small

Rated 4 out of 5 stars

‘New’ Oil oil cream recipe?,

I have been regularly buying your olive oil and olive oil hand cream for many years. I really like both.
However, I had a shock as the latest pot of olive oil cream is not the same recipe at all!
What have you’d done to it? It WAS perfect.
The new type leaves the hands feeling dry and also with an unpleasant grainy feel.
It is a different colour (not olive like at all!) and has a different scent. It would appear to be massively diluted with St John Wort oil ?
I can only presume this is a cost cutting action? However if you totally destroy the nature and appeal of the product, there will be no revenue, as I for one will no longer be purchasing it!
PLEASE bring back the lovely original Olive oil cream.
Thank you.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Tasty as ever and soul soothing

as ever delivery as exoected on day and time some of whixh was eagerly awaited by and elferly lady who loves the honey apparently in the middle of the noght when she cannot sleep

So as tasty as ever and soothing to the soul xxx

6 February 2026
Rated 4 out of 5 stars

Amazing quality Greek Pine honey

The Greek Pine honey is probably the only honey that I like the taste of - it has a lovely caramel flavour. And is amazing for relieving sore throats and coughs. I take some at the first hint of a scratchy throat and it packs a potent antiviral punch.
I would have given 5 stars except for the fact that a small jar was missing in two of my orders. As soon as I contacted them they did apologise and send it out so no harm done in the end.

27 September 2025
Rated 5 out of 5 stars

I have been purchasing the Hellenic…

I have been purchasing the Hellenic Deli's honey for years. I love all of them and the Fir and Pine the most, but I enjoy the others too. I normally order in bulk then i am sorted for 15 months. I also sampled most of their other products, including the balm, the propolis, the olive oil....
The delivery service is also very reliable. I am a great fan of them !

5 January 2026
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing!

I love their propolis and oregano oils which I get for my family during the winter.

Love how accommodating they were with my online order.

I would love if they could import propolis on glycerine basis too!

17 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look