Absolute fraud. I never received my purchase. I asked for a refund and they told me they would NOT refund me ( a month later) because may still be in transit.
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I ordered two pair of linen pants. They are polyester and refusing to honor their money back guarantee. I've been offered $7 - don't know if that's for both pair or each pair. They refuse to provide... See more
NEVER ORDER FROM THIS COMPANY ! THEY NEVER SEND YOU WHAT YOU ORDER, AND TELL YOU IT SHIPPED, GOT HUNG UP IN CUSTOMS, GO LOST, RESHIPPED, GOT LOST AGAIN. SEND YOU TRACKING NUMBERS THAT ARE INVALID. I O... See more
I made an order on May 2nd for a bathing suit, it's says order will be delivered 5-7 business days. I still have not received it yet, it is May 28th, I sent and email didn't really get anywhere with w... See more
Company details
Written by the company
Congrats! You found a place with the coolest items.
Contact info
4742 Bellevue Avenue, 40215, Louisville, United States
- support@thehappywind.com
- thehappywind.com
Hasn’t replied to negative reviews
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Do not purchase anything from this…
Do not purchase anything from this place tge size is not accurate and they overcharged me. I immediately notified them to cancel the order they refused to cancel order they refunded my overage but refused to cancel the order they sent the item after several request to cancel they to ship it back I had to pay an absorbent cost to ship it back. They are a scam. The online shipping shows I’m in United States but it is not its in China.

Reply from thehappywind.com
Do not purchase anything from this…
Do not purchase anything from this company. Had I read the reviews first, I would never have. If something doesn't fit, you cannot return it for a refund. They tell you to give to someone else ir sell it and offer you $5.00 US. If you want to return it to China you have to pay for thd shipping yourself. Very dissatisfied. Will never order again.
A word of advise, always check the company's reviews.

Reply from thehappywind.com
Fell in love with the elegant design
Fell in love with the elegant design. The material feels luxurious and smooth against the skin. Pockets are a delightful and functional addition without compromising style.
This satin piece has an elegant
This satin piece has an elegant, flowing design that catches the light beautifully. The added pockets offer both style and practicality. Packaging was secure and stylish, giving a nice first impression. Although a bit pricey, the quality feels solid. Would recommend.
I love the silky material and flowy…
I love the silky material and flowy design of the dress. The pockets add a convenient and stylish touch. It was worth the wait, a wonderful addition to my wardrobe.
DO NOT ORDER!!!
DO NOT ORDER!!!
Ordered bathing suit it took over a month to receive. Contacted them to ask for return details as bathing suit too small . Required next size.. Customer Service replied that the size was correct what I ordered. Told them numerous time I need to return and exchange for next size.
They would not take it back and told me to give it away and offered me $6 USD compensation for it.
I have been going back-and-forth with customer service and they will not offer me an exchange . The final offer of compensation was $14USD. I told them I don’t want compensation but to accept my return and I will pay AGAIN postage to send me next size.
They never once said they do not do returns or exchanges. My $27.99 USD swim wear ended up costing me $69 AUD
Swimwear $27.99 USD
Shipping $5.99 USD
GST $8.49 USD
= $42.47 USD = $69 AUD
I refuse to buy from them again.

Reply from thehappywind.com
I wish I had read these reviews
I wish I had read these reviews! I made ref mistake of ordering two bathing suits from them and they insisted I take pictures of the return code, ups code and items even though I gave them the order number. Then they insisted I give them away and won’t refund them.

Reply from thehappywind.com
Worse company ever
Worse company ever! DO NOT ORDER!!!
Ordered bathing suit it took about a month to receive and then they sent me the wrong size… this bathing suit would not even fit a child and would not take it back and told me to give it away and we’re not give me any compensation for it. I have been going back-and-forth with customer service and they will not offer me anything.,, now I have a $30 bathing suit that they want me to throw away and they will not give me any credit for it. I asked if I could return for different size and no reply. Then they came back and said they will give me $2 usd for compensation and no returns or exchanges… that is crazy

Reply from thehappywind.com
Ordered by mistake
Ordered by mistake. Emailed twice to cancel and they sent item anyways and kept my money. Will not let me return. Horrible!!!

Reply from thehappywind.com
I made a purchase the beginning of…
I made a purchase the beginning of June. I still do not have what I ordered and now they have deleted their information from PayPal so I have no chance at getting my money back. Told me my package was shipped, never giving me a tracking number, I asked twice for one, they answered with will give you feedback from the shipping company. Nothing. I do not even want to give them 1 star. A horrible company

Reply from thehappywind.com
Worst company I have ever dealt with
Worst company I have ever dealt with!
Do Not buy from them.
You will not get your order and they will tell you to file a claim with the shipper.
Horrible
Horrible
Horrible
Still waiting ...
I ordered a cardigan on Feb. 2, 2024. I finally received a "tracking" email on March 3rd and it shows that it's still with China Post. It took ONE month for the company to "process" my order before it was shipped. They charged my credit card the day I ordered but who knows when the sweater will arrive in Canada (if it even gets here)! I will not be ordering from this company again.
Not legit!
I bought a swimsuit immediately tried to cancel as I realized this was probably not legit. They wouldn't let me cancel. A couple weeks later I received the item and it was not the same product as in the picture, and the sizing was way off. As their website states, they offer returns. They refuse to do this, stating shipping will be to expensive for me. They offered me $4 in compensation for a $40 swimsuit. Total scam.
Ordered my bathing suit Jan
Ordered my bathing suit Jan. 30 have not received it or any other info on it except to say the ordered was being processed and would be informed when shipped other than the charge on my account I have had no communication . Terrible process and have been waiting to deny the charges on my account
I love this shirt
I love this shirt. It’s a perfect fit. My daughter is a size 10 ; but leading towards a 12 now and it was great! It looks very professional and the collar flips down just right. I’d definitely recommend.
These shoes are as comfortable as they are cute!
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