After spending a fair amount on the BBQ, I decided to purchase the matching Char Broil cover instead of the much cheaper types on offer on various web sites. The cover is well made from a strong mate... See more
Company replied
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After spending a fair amount on the BBQ, I decided to purchase the matching Char Broil cover instead of the much cheaper types on offer on various web sites. The cover is well made from a strong mate... See more
Company replied
Excellent service from knowledgeable, friendly staff who share the same passion for barbecue as their customers. I'm lucky to live locally and get to deal with their team face to face on a regular bas... See more
This website doesn’t respond to emails and their advertised phone number is voicemail. I placed a high value order that was advertised as “in stock” and they have not responded in over a week and a ha... See more
This BBQ is the GOAT of all BBQ's well made great edition to our garden, we cannot wait to use it! The external delivery company was phenomenal when they called to say they were here we were not at ho... See more
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Unit 7a, Holmes Chapel Business Park, Manor Lane, Holmes Chapel, Cheshire, CW48AF, Crewe, United Kingdom
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An an absolutely superb company to deal with - great prices and great customer service
I was able to email their staff directly and organise an alternative delivery date. I can’t recommend them highly enough

Reply from DrellaBet
Easy Ordering. Good delivery. Birthday recipient very pleased with product.
Fantastic prices and a great selection - delivery as expected and packaged very well.
Great communication as well, highly recommend.
The grills, the customer service, the knowledge, the variety, and the prices were excellent. You can buy a grill from anywhere you want, but why go anywhere else? I would recommend the grill store to anyone.
Excellent service with excellent products a a really good competitive market rates. I will definitely use this store again. Thanks Dave.
Excellent service, initially bought some charcoal from them. Decided to go back to them for some more charcoal and also a Kamado Joe Jnr bundle. They priced march the Joe Jnr and gave me a good price on some accessories.
Quick delivery! V happy customer.
Excellent service, simple and fast delivery, updates on shipping, all round brilliant.
The support and help from everyone was amazing, they were happy to answer any questions we had and there was no rush on their time. Brilliant team.
We've used this product before, but Grill Store delivered within days and at a great price overall
Great and prompt service. Arrived in two shipments but all in order
Got a recommendation from Facebook to visit dave for a Kamado joe and the service has been fantastic the whole time! They have a good selection of different models on display and all of the different accessories you can buy for it, did me a great bundle deal and held on till I could collect
When I collected they were great and forklifted the box into my van and helped load everything else too!
Unfortunately when I got home with it and started to unload it I found a crack in the base which is obviously to be expected a small chance of this happening, the grill store couldn’t of done more to help with the issue and brought a full new Kamado the next day and helped me swap it over onto its stand!
They also have a great selection of Angus and oink rubs and good quality charcoal at reasonable prices.
Overall can’t fault them and will definitely be returning for any accessories or charcoal I need in the future, also when time comes to upgrade I will 100% be purchasing from them again!
Excellent service from knowledgeable, friendly staff who share the same passion for barbecue as their customers. I'm lucky to live locally and get to deal with their team face to face on a regular basis. The Italian Stallion rub from Angus and Oink is great for steaks, burgers and meatballs and will be going on plenty of other food soon too.
The team at Morreys went above and beyond to help me with the purchase of a BBQ for a birthday present. The staff were exceptionally helpful and friendly and I would 100% recommend them for future purchases.
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