The Free Website Guys Reviews 4,014

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,530 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their helpfulness, clear communication, and professional approach, making the website creation process smooth and understandable. People consistently highlight the excellent service, noting that the company delivers high-quality, professional websites that meet their needs and expectations, often exceeding them. The user experience is frequently described as easy and efficient, with many appreciating the guidance provided throughout the process, especially for those new to website development. However, some people were dissatisfied with delays in website completion and slow communication, sometimes waiting a week or more for email responses. A few other people also felt that the

What people talk about most

Website

Clients share positive opinions on website, with many reviewers expressing satisfaction with the professional... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their responsiveness, patience, and... See more

Service

Customers consistently note positive experiences with service, praising the excellent communication,... See more

User experience

People report positive experiences with user experience, finding the process easy, smooth, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi I’m Helena and I had my LifemCoach website done by tfwg and it is awesome. I really love every detail. I was not expecting it to be so beautiful being that it was free but it turns out that ther... See more

Rated 5 out of 5 stars

What made my experience great with Thefreewebsite guys was the communication. To anyone I've spoken with I've always got a response that was detailed. There wasn't a chat we're i was left to figure ou... See more

Rated 5 out of 5 stars

When I first received an email from these guys, I was of course skeptical, free services aren't usually free - but these guys are the real deal! I was able to speak face to face on a video call where... See more

Rated 5 out of 5 stars

Since the start they have been working very hard to get my website done. They are very patient and informative. They walked me through everything. My website isn’t done yet but it should be soon. I co... See more


Company details

  1. Website Designer
  2. Business and IT Consulting Agency
  3. Business Development Service
  4. Design Agency
  5. Web designer

Written by the company

The Free Website Guys is the highest rated free-website service in the world, with 10,000+ reviews on Clutch, G2, DesignRush, and GoodFirms. Forbes rated them the best free-website service: https://www.forbes.com/advisor/business/software/best-web-design-company/


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Working with The Free Website Guys has…

Working with The Free Website Guys has been one of the best experiences. They do their best to ensure your website is one of a kind and is exactly what you want. My website has been completed over (6) months ago and I still can reach out to them with assistance for any updates to the site I may have.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

The team at The Free Website guys have been incredible from the very beginning of the process right through to the final handover. They’ve been supportive, attentive, and always willing to help with anything I needed, resolving any issue quickly and professionally.

I am now the proud owner of a fully live website for my coaching business, and I couldn’t be happier with the result! A huge thank you to Sven and the entire team for all of their hard work and dedication.

I would highly recommend them to any business owner looking for a professional and reliable website service.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Highly recommend!
Can’t praise the free website guys enough! Sven has been an absolute lifesaver throughout this whole process. Every time I’ve hit a wall, he’s shown up with patience, clarity, and solutions that actually work. He doesn’t just ‘do the job’ — he genuinely cares about getting things right.
Reliable, consistent, and always willing to go the extra mile. Couldn’t recommend him more. He handled my website and supported me every step of the way. I don’t know a lot about technology, yet with their help you don’t need to :)
During the whole process you are supported and everything is explained. Sven even continued to help me after his job was completed. If it wasn’t for them I probably would have had to spend thousands to hire other people to build the website.
If you get the chance to work with them I’d definitely say DO IT!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Sven was great to work with!

Sven was great to work with and they made the user and design experience smooth. They are very timely and will make any adjustments as you need. Sven made my experience very easy and the design is perfect!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

I am incredibly grateful to have found Sven and his team; they have been the best surprise I’ve had in a long time. Knowing nothing about websites, I felt very intimidated and even fearful of the process. They helped me build the exact foundation I needed, and now I feel confident enough to continue the work on my own. I am truly thankful for their kindness, efficiency, speed, and outstanding commitment.
Thanks again for all your help with the website!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

They do what they say they will!

Mostly about Sven and the team is they deliver on their promises! They are genuine and they understand there are tech babies out there, like me, so they make it simple with video instructions. They update regularly and they are prompt in answering queries. I did something and wrong and they fixed it for me. I am super happy with their service.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great team for a great website

I had a very positive experience working with The Free Website Guys. They initially contacted me on LinkedIn and offered to build my website, and I was pleasantly surprised by their approach.
They completed the entire project creating me the website for my project Gildagency without charging any upfront fee, except for the necessary hosting service required to run the website. Throughout the process, they demonstrated professionalism, patience, and a strong willingness to listen to my needs.
Every request I made was handled carefully and efficiently, and their communication was clear and consistent. I truly appreciated their commitment and the quality of their work, which exceeded my expectations.
I’m genuinely grateful for the excellent job they did and would highly recommend them to anyone looking for a reliable and dedicated team.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

They built my website. They rebuilt my faith in people.

Looks like a scam. Absolutely not a scam. The people make it.

Building a business from nothing is lonely, expensive, and overwhelming. Every dollar counts. Every setback stings. So when an email lands in your inbox telling you "you've been chosen" and your website will be built for free — you don't believe it. You can't afford to.
But I took the leap. And it changed everything.
The team at Free Website Guys are not just skilled — they are kind. They are patient. They are the kind of people who restore your faith that good still exists in business. They spent hours on my site, communicated like professionals, and made me feel like my dream mattered. Because to them, it genuinely did.
When I made a mistake and broke my layout, they fixed it without hesitation. When I still couldn't see the change, Sven didn't give up on me. One suggestion — clear your cache — and we were there. That moment of not giving up on someone who didn't know what they were doing meant more than they will ever know.
No invoice. No attitude. Just heart.
This company deserves three million likes for what they do for people like me — quietly, generously, brilliantly. If you are building something and you are scared — these are your people.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with this company. They actually reached out to me and generously helped build my website at no cost while I was starting my business, which I truly appreciated. From the beginning, they were professional, responsive, patient, and very supportive throughout the entire process.

They helped bring my vision in a way that feels elegant, calming, and aligned with my brand. They were always willing to help with updates and changes, and made the whole experience much less stressful and overwhelming.

I’m genuinely grateful for their kindness, time, and effort, and I would absolutely recommend them to anyone looking for website design and support.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience with the company was great!

My experience with the company was great and the execution of the website was seamless. Sven provided detailed guidance and timeline on the website project/creating my website consistently and was transparent with their service offerings.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

This is Godfrey

This is Godfrey. Freewebsiteguys did a wonderful job of organizing my website. I appreciate you guys. I thank God for yall. It was a wonderful experience.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful work

Sven and his team have done a wonderful job for me and thanks to them I was able to get my first website done. These guys are so professional and responsive, and everything was explained in a simple manner, which made my life easier. I am so very grateful for the wonderful work they have done for me and I will recommend them to everyone!

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Helping Small Businesses Build a Strong Online Presence

Working with The Free Website Guys on the LOBO Partners website was a fantastic experience. Their team made the process simple, professional, and stress free from start to finish. They were responsive, patient, and truly supportive in helping bring the vision of LOBO Partners to life online.

For small businesses, startups, entrepreneurs, and nonprofits trying to grow without a massive budget, this is an incredible opportunity. A professional website can make a huge difference in credibility and visibility, and The Free Website Guys are helping level the playing field for organizations that may not otherwise have access to those resources.

What stood out most was that they genuinely care about helping people move forward, not just building websites. If you are a business owner or NFP looking to establish or improve your online presence, I highly recommend checking them out. Great people doing meaningful work for the entrepreneurial community.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Sven and his team were exceptional to work with, and the website production process was streamlined to near perfection. I am extremely impressed by the team's dedication and persistence.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

These Guys are Rock Stars of Web Development!

These guys did a great job building my website pixel-dreaming.com for free. I went the eCommerce route with my site so now I have a fully function online store to sell my artwork. They were open to changes and kept me informed of the progress while building my wordpress site.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent communication from start to finish and very happy with the final product. For free, you simply can't go wrong. Highly recommend.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with the Free Website Guys team. They created my website exactly how I envisioned it and were incredibly patient throughout the entire process. Their communication was excellent, messages were always clear, and the helpful videos they provided made everything so easy to understand.

They were professional, responsive, and truly cared about making sure I was happy with the final result. I highly recommend them to anyone looking to create a website!

8 May 2026
Unprompted review

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