Thefishingoutlet Reviews 

155
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the smooth ordering process and efficient delivery. Many appreciate the great value and competitive prices for a wide selection of quality products. Reviewers frequently commend the helpful, friendly advice, making them eager to order again from this reliable provider. However, some customers noted occasional delivery issues, like slower times or items not arriving as expected. A few also experienced order accuracy problems, including missing items, mispicks, or products not matching online descriptions. Despite these instances, many reviewers still expressed satisfaction with how issues were ultimately resolved.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and speedy delivery, with... See more

Product

Consumers generally find the products to be of good quality and value, with many reviewers expressing... See more

Service

Users describe positive interactions with service, consistently praising its reliability and efficiency. Many... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive prices... See more

Order

Reviewers mention positive feedback about order, highlighting excellent service, prompt delivery, and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a few items and can’t fault the service provided. Kept informed throughout the ordering process and updated on delivery times. Nice to have a reliable fishing tackle provider. 👏👏👏

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more

Rated 5 out of 5 stars

Never used these guys before. Wasn't at all sure it was an on the level store with some of the prices they offered. Took the chance and was so glad I did. Delivery took a little longer than other st... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(155)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a great company

This is a great company, they always have offers on and everything comes quickly. I buy carp stuff and bait from them and no issues at all. Highly recommended and real value!

28 March 2025
Rated 5 out of 5 stars

Again very good .

Again very good .
Could do with a sign on main road to let people know where you are.have sent 2 customers down there, and were unable to find you.

25 February 2025
Thefishingoutlet logo

Reply from Thefishingoutlet

Hi Steven, thanks for the review. We normally have a sign, we were just getting a new one printed, hopefully be back on the road soon :)

Rated 5 out of 5 stars

Brilliant company

Brilliant company.
Scott was great to deal with and when an item on my order ran out off stock he sorted the problem immediately.
I thought this was a scam site the prices are that good.
Defiantly recommend.

26 February 2025
Rated 5 out of 5 stars

Competitive prices

I've used these guys a few times & I've never had a problem & I've always got my tackle very cheap or at least at competitive prices

25 February 2025
Rated 1 out of 5 stars

Sold used bivvy instead of new

Ordered a bivvy from their website, the add did not say it was used or demo, I was excited to get the new bivvy. When it arrived the carry bag had holes and rips in, once opening the bivvy it was clear it was a used bivvy the connecting poles all have damage with paint peeling or some slightly dented, the pegs all muddy and used. I contacted the shop and they said I had mistakenly been sent a demo but do not have any new ones to have so offered £30 store credit. Terrible when you order something new and they attempt to send you a used bivvy as a new one.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic company to deal with

A fantastic company to deal with. On one occasion i stupidly selected barbed hooks as part of a large order. I emailed customer services straight after (7pm on a Friday night) and promptly received a reply saving that it would be amended (order ref 14701). Sure enough a few days later the correct order dropped through my letterbox. On another occasion I emailed a query about a product and received a reply on a Saturday night. Never had a late delivery or an incorrect product.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Great company and prices

Unsure why this company comes up on scam adviser but the deal was too good not to try and as you can pay with PayPal I knew I would be covered.
Items ordered were shipped the following day on a 48 hour delivery service and tracking sent to my email address. Items turned up well packed and on time. Will definitely use again

25 April 2024
Unprompted review

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