Thefishingoutlet Reviews 

156
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products available, often highlighting the wide selection and good deals. Many appreciate the fast and efficient delivery, often receiving their orders promptly, with good communication and helpful staff throughout the process. However, some people mentioned occasional delays in delivery, which sometimes took longer than expected. A few other people also felt that ordered items were sometimes missing or unavailable, though these issues were often resolved quickly.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and prompt delivery times,... See more

Service

Reviewers consistently express satisfaction with the service, often highlighting its excellence and... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great and competitive... See more

Product

Customers consistently note positive experiences with product, praising the good quality, great selection,... See more

Order

Users describe positive interactions with order, highlighting fast delivery, good prices, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott (& Tom) do a cracking job of having what every fisherman/woman needs and then the stuff that the fisherman didn't realise they needed too! Great prices, service and sometimes, free delivery to... See more

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Rated 5 out of 5 stars

Ordered a few items and can’t fault the service provided. Kept informed throughout the ordering process and updated on delivery times. Nice to have a reliable fishing tackle provider. 👏👏👏

Rated 5 out of 5 stars

Good bargain 3 for 2 and free postage.Although the items I ordered were not on their delivery pallet they immediately telephoned me to advise me of the delay but arrived a couple of days later.


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(156)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Services and Prices

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery.
I think the true test is how a company reacts when a mistake happens and again they have impressed me. My order was sent out but unfortunately an item short. These things happen, I understand that, but when my missing product was out of stock they said they will send me out a direct replacement of higher quality. I got it today, my expectations exceeded in a quick and decisive manner. Happy to recommend them

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Good price and excellent customer service,one of my items was out of stock, but no quibbles they asked what I would prefer to do, and then carried out my wishes.
I would not hesitate to order again when I need something else.

29 September 2025
Rated 2 out of 5 stars

Got wrong items

Sent wrong items, 1st order was good this order wrong size leads so emailed and they said i can send them back but obviously that means i have to pay but not cost effective as the postage on 5 kg was too much to bother. They did offer to pay the postage in the end and correct the mistake so credit due there but i had some lead coating so i sorted the error myself,overall a very good company to buy your fishing bits from.

28 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look