This cat food is a hit with my feline friend! The formula meets all her dietary requirements and keeps her coat shiny and soft. The high-quality ingredients give me peace of mind, knowing I'm providin... See more
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Fast delivery...no problems.Will use again. My fussy Koi actually enjoy eating the "cheaper" coppens Koi food purchased than the more expensive one they have been rejecting.
Delivery was prompt, and fish food arrived in a strong bag, I found their prices to be reasonably competitive. Food is a very good quality and I have noticed a size increase in my fish already. I will... See more
Excellent reliable company, safe website and second time I have used them for my fish food. Excellent delivery service and very prompt. Thank you and I would thoroughly recommend this company.
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Delivered promptly and well packed
We have purchased this food many times…
We have purchased this food many times our fish love it. Thank you
The Koi like the food and the high-quality ingredients give me peace of mind.
We have purchased this food many times…
We have purchased this food many times our fish love it.
Prompt delivery of goods exactly described, would do business again without hesitation.
Great price and fast delivery
Very good quality of 1kg packs of fish…
Very good quality of 1kg packs of fish food. Very well packed parcel.
The fish food came quickly
The fish food came quickly. I thought it would have taken longer but am happy it came so fast because i ran out
The Koi like the food and the high-quality ingredients give me peace of mind.
Fast dispatch
Fast dispatch of Coppens 6mm koi pellets, will use this company in future for further purchases. one happy customer.
My koi carp were happy with their delivery!
Excellent reliable company, safe website and second time I have used them for my fish food. Excellent delivery service and very prompt. Thank you and I would thoroughly recommend this company.
I ordered a 15kg bag of Coppens at…
I ordered a 15kg bag of Coppens at £64.99 and got sent 8 packets of 2kg low quality rubbish that I wouldn't give to my worst enemy.
In my view you have sent me a substandard replacement food so I will never use you again.
Absolutely dreadful food,goes straight into the filter undigested.
If I could report you for it I would but it's just easier to spend my money somewhere else.
on time delivery
Good experience. Will use again.
Easy website, quick ordering experience and my order was delivered swiftly.
Will definitely use them again.
Easy to order
Easy to order, good quality product at reasonable price. And good fast delivery.
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