Favour Pet Food Reviews 2

TrustScore 3.5 out of 5

3.6

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Company details

  1. Pet Store

Written by the company

Favour is a family run pet food business who have been manufacturing and supplying dog and cat food for over 35 years, with extensive production and warehousing facilities based in Randalstown, Northern Ireland. As an acknowledged leader in the manufacture of complete pet foods and premium treats, Favour offers a range of high quality, balanced foods and treats to satisfy a variety of dietary requirements. The highest quality ingredients and standards of care go into the formulation of Favour products, whilst continuous development ensures that all our pet foods and treats reflects the latest research into pet nutrition.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 3 out of 5 stars

Please consider using a different…

Please consider using a different courier service. Parcelforce do not leave the parcel at my home address. I’ve had to travel twice to the main delivery depot as Parcelforce ticked on the calling card to say item was returned to depot. When I called in at the depot I was told they didn’t have it so I had to wait another 24hrs before making the 20 mile round trip to collect it again. This wouldn’t be the first time this has happened. My dog seems to like the food so I’ll stick with you for the time being but please use a different courier service.

30 May 2025
Unprompted review
Favour Pet Food logo

Reply from Favour Pet Food

Hi James,

Sorry to learn that you are having issues with the delivery of your order. We can get your future orders dispatched with a different courier, please drop us a message once you have placed your next order and we will get this sorted for you. If you have any other issues please do not hesitate to get in touch.

Rated 5 out of 5 stars

Exceptional value for quality items

Exceptional value for quality items, matched only by their excellent Customer Service & speed of delivery!
Highly recommended; I will definitely be using them again. :-))
A great find and worthy of a visit for all dog lovers.
Much appreciated,
Peter

13 February 2025
Unprompted review

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