The First Group Reviews 

I had lost interest in the company but with the way and manner Carla Isabel Nunes handled my latest relationship, I will sincerely say she has brought a renewed hope agenda into play.

I had a very positive experience with the customer service I received Fadi Mansour. He was friendly, professional, patient, and attentive to my needs. My concerns were handled promptly and respectfully, and I felt genuinely valued as a customer.

I really appreciate the excellent service and the effort made to ensure that I was satisfied. This was a great experience, and I would happily recommend their service to others. Keep up the great work!

excellent client service and protectiob

Very cooperative Tariq, my manager

I have ten years of experience with The First Group to manage my investment property, and they have been outstanding. I especially want to mention Ms Lobna bin Mohamed (Owner Privileges) and Farhan Ali (Portfolio Manager), they both are very welcoming, professional and always responsive to me even outside working hours. Excellent customer service.

Great dealing
Great takk

I write to say thank you, Mr Tariq Benhatchi. You have shown commitment, consistency and conscientious in discharging your duties. We haven't met but you treated like a client,and brother,responded promptly to all my requests and addressing issues as they come up. Thank you so much, your customer service relationship is well recommended to any organization.

I have found Ms. Doaa Elzawawy to be very efficient. She is always customer friendly and tries to solve problems faced by them.

Tariq was nice. friendly and courteous. He is a gem for your Organisation.

The manner and pleasantness of Soukaina is just way above 10 /10

Mohammed supported my case and show high cooperation

At the beginning of my stay I made some complains and the way everyone now rushed to make sure everything is okay with me I was shocked and am grateful thanks so much for hosting me.

We had a great experience with Fadi. He managed the client very professionally and was extremely supportive throughout the entire process. His immediate responsiveness, clear communication, and willingness to assist whenever needed were truly appreciated.

Fadi went above and beyond to ensure everything was handled smoothly and efficiently. His professionalism and customer-focused approach made the overall experience excellent.

Highly recommended for his outstanding support and service! 👏

Excellent
Always helpful
Hope in future

It’s my 5th booking,
Fadi Mansor has been always very helpful, approachable and very professional.
Every time I text him to ask him for something he respond within a minute.
Thank you for your service and your support.
Keep the good work up.
5 out of 5 easy.

I have a very good experience with sakina she is so kind and very helpful
Thank you so much for her support

The company is doing well , especially in the current circumstances through providing excellent management for the projects such as “Grand Millennium and Sail Towers” and the advanced phases in the “Sports City “.
Moreover, the staff is professional “ especially Ms Sukaina” who received me warmly and spared no efforts regarding prepare the property / title deed of Sail Hotel. And netting the profits of The Grand Millennium Hotel. I extend my thanks to Mr Abdulla Sadaka for his cooperation.

Mr Tariq is my relationship manager responded even on his off days and arranged my hotel and pickup drop

.The ability to follow up and feedback.
.Proactive to challenges.
.Always ready to assist on issues at anytime.
.Highly discipline.
.Very responsible.
.adhere to standard