The Epoch Times Reviews 598

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the news, noting it is clean, well-researched, and provides in-depth coverage of various topics, including those ignored by other outlets. Many appreciate the variety of content, from fact-based poster charts to health information, games, and word puzzles, making it a comprehensive source for daily news and leisure reading. Reviewers find the articles timely, insightful, and presented with excellent perspectives, often sharing them with family and friends. However, some customers experienced significant difficulties with subscriptions, reporting issues with unwanted email newsletters and a complicated, confusing cancellation process that sometimes led to additional charges. A few other people also felt that the news content had become biased or less factual over time.

What people talk about most

Website

Customers had positive experiences with the website, praising its clean presentation, accessible writing... See more

Product

Reviewers express appreciation for the product, particularly highlighting the variety of articles, topics,... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some expressing satisfaction with the content and... See more

Social media

Users describe ambiguous interactions with social media, with some customers being contacted to advertise on... See more

Quality

Consumers find the quality of this publication to be positive, with many describing it as amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Epoch Times is Everything. They started with those awesome, extensive, fact Poster Charts which literally should be in any classroom. They didn’t have to do that. Then they proceeded with abundance of... See more

Rated 5 out of 5 stars

I like the quotes the Epoch Times compiles. It speaks with lot of my real life experiences. Other than that, the science news in mind and body pull over is amazing with dissection to get truth in caus... See more

Rated 5 out of 5 stars

Epoch Times is the best daily investigative news source that we have found. It is our "go to" source each morning and throughout the day. Easy to use and accurate information is presented in bot... See more

Rated 5 out of 5 stars

The Epoch Times vast array of well researched and enjoyable topics. As well they're done are in a responsible and ethical framework allowing for different views. Most media organisations have a low m... See more


Company details

  1. Media Company
  2. News Cooperation
  3. News Service
  4. Newspaper Distribution
  5. Newspaper Publisher

Written by the company

The Epoch Times is America’s fastest-growing independent news media. Founded in 2000, our mission is to bring you a truthful view of the world free from the influence of any government, corporation, or political party. We aim to tell you what we see, not how to think; we strive to deliver you a factual picture of reality that lets you form your own opinions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

598 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I signed up as I like the content

I signed up as I like the content. From the start I had trouble reading the articles. Several exchanges with the technical personnel who suggested various “fixes”, none of which worked. It’s a mess frankly and they seem reluctant to help.

20 December 2025
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Reader,

Thank you for taking the time to share your experience. We’re sorry to hear that you’ve had ongoing trouble accessing our articles and that the troubleshooting steps so far haven’t resolved the issue.

Our goal is always to make sure subscribers can read our content without frustration, and we’re happy to continue looking into this with you. Sometimes these access issues can depend on device or browser settings, which may require a bit of back-and-forth to pinpoint.

If you’re open to it, please feel free to reach out to us again so we can take another look and assist further:

Email: https://ept.ms/NewRequest

Phone: 1-833-699-1888
Business Hours
Monday-Friday: 8 a.m. to 8 p.m. ET
Saturday-Sunday: 10 a.m. to 6 p.m. ET

We appreciate your interest in our content and hope we can help get this sorted out for you.

The Epoch Times Customer Service Team

Rated 5 out of 5 stars

My Go-To source of unbaised, broad coverage information

I got tired of news sources that only covered certain topics, were less factual, interpreted the information, and appeared to be designed to excite the audience. Epoch Times: I appreciate having a by-line for quick info with details so I can make my own decisions. ET covers many topics and does not sugar coat nor leave out information. I appreciate ET!

10 December 2025
Rated 5 out of 5 stars

For intelligent people

I especially like the epic times for its thoroughness in departments other than hard news. I specifically use epic times for truth. I love love love the interviews with relevant people dig into a subject matter of importance.

10 December 2025
Rated 1 out of 5 stars

Don't go into the trap of Epoch Times

I already wrote a comment about my experience of ET. Today I want to add my today's experience based on an article about the meeting of European leaders on the Ukraine peace recommendations: a high number of comments were absolutely right-wing biased, just one was in favour of the European initiative to establish a fair recommendation. I gave my response on various of those comments, and they were mostly declined. I have experienced this already for quite some time and have finally given up. The Epoch Times is not neutral at all; it is a propaganda machine for all kinds of far-right followers.
This is not what I understand under Neutrality
!! It is an influential tool of the worst, because it mostly happens between the lines and only sometimes directly. What scares me is the fact that so many people obviously share the view of this newspaper. I can only warn you not to fall for their "independence coating". Their direction is clearly to the right. Think twice before you spend your money for a subscription, as I did.

16 December 2025
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Dieter,

Thank you for taking the time to share your experience.

We understand that comment moderation can sometimes feel frustrating, especially on topics that generate strong and differing opinions. Our moderation process is guided by a set of community commenting regulations that apply equally to all viewpoints. Comments may be flagged or declined based on factors such as tone, language, or adherence to our guidelines—not on political position.

For transparency, our full commenting regulations and policies are publicly available here:
https://www.theepochtimes.com/page/commenting-regulations-and-policies

We appreciate reader engagement and encourage all participants to review these guidelines to better understand how moderation decisions are made.

Sincerely,
The Epoch Times Community Team

Rated 4 out of 5 stars

I like the stories and the facts

I like the stories and the facts.
However at times the articles would repeat itself before getting to the meet of the story.
Also my background and training says put the bottom line up front and then support the story with facts.

7 December 2025
Rated 5 out of 5 stars

Interesting, factual and timely reporting

They report on major events as well as things other outlets ignore. Love their health columns and the info on events in other countries that are seldom seen on TV. Trust them for greater accuracy than most online media.

12 December 2025
Rated 1 out of 5 stars

Easy to subscribe, hard to cancel

They make it very difficult to cancel a subscription. They even have a button you can click on to "Unsubscribe" but that just takes you to a page that says you have to actually phone them within business hours. I didn't have to call anyone to subscribe.

14 December 2025
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Zelda,

We’re sorry for the frustration this caused, and we understand why having to call to cancel would feel inconvenient.

If you have a digital subscription, you can cancel online without calling by visiting:
www.theepochtimes.com/profile
(log in > select Manage Subscription > Cancel).

If you’d rather cancel by phone, our customer care team is available at 1-833-699-1888 during business hours. You can also submit a cancellation request by email here:
https://ept.ms/NewRequest

If you need any help with the process, please don’t hesitate to reach out.

Sincerely,
The Epoch Times Customer Service Team

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