Theecig.co.uk Reviews 1,148

Fourth order
Three previous were fine
Ordered a week ago today
Not turned up
Tried contacting no response
Not too happy

Easy to order, good delivery

Nifty little thing.
Works like a charm, battery life is reasonable and the juice tastes great. Can't fault it.

Speedy delivery and good price, what more could you want

Fantastic website easy to find everything and fast delivery!

Just can’t find right liqud my fault not yours

The very first vape I opened didn't work. Total waste of money. Not very impressed.

As a regular buyer I'm sad to say I won't be using this company any longer due to the length of time it takes them to fulfil orders. I actually ordered 4 boxes of coils (£24) from VampireVapes and £50 worth of vape juice from TheEcig yesterday, the coils arrived this morning via Evri after receiving notification they were coming, amazing service from them, but as yet no confirmation my juices have even been dispatched.

This happened last time too, and a few times before that when we weren't overly desperate, but now we are as we are leaving to see family on Friday, chances are they will either likely come on Friday when we're gone or later.

As a business owner myself, I know what they are doing. Simply put, all "free" deliveries by Royal Mail are held back as long as it takes them to reach a certain number of orders, they then batch process the orders to Royal Mail and receive a hefty discount on their postage. Bad practice because what they have/are saving on postage, they are losing in repeat orders. Have a word with yourselves guys, if there is one thing people hate more than anything is waiting for their deliveries, that's why Amazon are so successful, change your ways or lose your business.

****UPDATE 13/09/23****
OK, so to be fair to these guys I have now received confirmation from Royal Mail that my order will be delivered tomorrow (14/09/23), can't say for sure whether that was a result of my review here but I would doubt it, I'm raising my star rating to 3 from a 1, purely because I have had issues before with dispatch being very slow so can't say fairer than that with the star rating. Still don't know if I will be using them again though, there are other companies that offer free delivery with no minimum spend, whether they're any better remains to be seen. Anything changes I'll update :)

All good so far!!

just good service

Great product and fast delivery.

I didn't press 5 stars as I'm so disappointed I ordered 1on line then looked at ur shop bit n I could of had 3 for same price

Always high quality Vape Juices. Wouldn't shoo anywhere else. Just need to restock the 20mg nic nic salt shots 😁

Beware of this company, sent out dodgy vapes not once but twice, ask me to send back which I did at my own expense! said the would replace and give me freebie as compensation, next thing I know I have a email for a refund which I still have not received over a week later! Now completely ignoring me. Real Micky mouse company if you’re thinking of using them think again!

My husband has tried so many menthol juices but this one tastes just like the crystal bar disposable that he likes