This is the third time I have used Currency Club and they are excellent. The ordering process is simple and the delivery super fast. Definitely will use them in future, takes the hassle out of travel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more
Company replied
Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more
Company replied
Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more
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Company details
Written by the company
The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!
Contact info
50 Harrowby Street, W1H 5EE, London, United Kingdom
- 0207 723 7000
- enquiries@thecurrencyclub.co.uk
- thecurrencyclub.co.uk
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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I always get an excellent service
I always get an excellent service. Quick, easy to use, good exchange rate, professional.
28 July 2026
Unprompted review
Reply from The Currency Club
Dear Janath,
Thank you for sharing your feedback.
We are delighted to hear that you continue to receive excellent service from us. It is great to know that you find our process quick, easy to use, and professional, while also being happy with the exchange rates provided.
We truly appreciate your continued trust and support and look forward to assisting you with your future currency requirements.
Kind regards,
TCC
Website and the content easy to follow…
Website and the content easy to follow and the experience was very informative
15 July 2026
Unprompted review
Reply from The Currency Club
Dear James,
Thank you for sharing your feedback.
We are delighted to hear that you found our website easy to navigate and the information provided clear and helpful. We always aim to make the currency ordering process as simple, informative, and convenient as possible for our customers.
We truly appreciate your kind words and look forward to assisting you again in the future.
Kind regards,
TCC
Very straightforward
Very straightforward. Quick delivery. Good rate. What's not to like. Will return.
3 July 2026
Unprompted review
Reply from The Currency Club
Dear Alex,
Thank you for sharing your feedback.
We are delighted to hear that you found our service straightforward and convenient. It is great to know that you were happy with our delivery service and the rate provided.
We truly appreciate your support and look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Another month
Another month, another transfer,, got the best rate I’ve had anywhere inc from The Currency Club in a long time,,order placed and in my overseas account in 5 days, that includes weekend,, excellent service
21 July 2026
Unprompted review
Reply from The Currency Club
Dear Declan,
Thank you for sharing your feedback.
We are delighted to hear that you continue to have a positive experience with our service and that you have received competitive rates for your transfers.
It is great to know that your order was processed smoothly and that the funds reached your overseas account within the expected timeframe. We truly appreciate your continued trust and support.
We look forward to assisting you with your future transfers.
Kind regards,
TCC
Reply from The Currency Club
Dear Stephen,
Thank you for your feedback.
We are delighted to hear that you found our service easy to use and straightforward. We always aim to make the currency ordering process as simple and convenient as possible for our customers.
We appreciate your kind words and look forward to assisting you again in the future.
Kind regards,
TCC
Easy to buy and sell back
Easy to buy and sell back. Fast delivery of currency and fast and easy process for buy back
23 June 2026
Unprompted review
Reply from The Currency Club
Dear Morgan,
Thank you for sharing your feedback.
We are delighted to hear that you found our buying and selling process easy and convenient. It is great to know that you were pleased with the fast delivery of your currency and the smooth Buy Back experience.
We truly appreciate your kind words and look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Great from start to finish
Great from start to finish, easy to use website, amazing delivery to the point I had my cash in my hand within 24 hours. They had almost the highest rate for cash too. Would definitely use again and highly recommend them.
15 July 2026
Unprompted review
Reply from The Currency Club
Dear Amanda,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had a great experience from start to finish and that you found our website easy to use and our delivery service efficient.
It is wonderful to know that you were happy with our rates and received your currency within 24 hours. We truly appreciate your recommendation and kind words.
We look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Ordered Turkish Lira
Ordered Turkish Lira. Got best rate according to MSE comparison tool. Much better than high street. Paid a small delivery charge (was less than other online providers) but arrived next day. Will definitely use again. Very impressed.
14 July 2026
Unprompted review
Reply from The Currency Club
Dear Goodwin,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were pleased with our exchange rates, delivery service, and overall experience. It is great to know that you found our rates competitive and that your Turkish Lira order arrived promptly.
We truly appreciate your kind words and your support. We look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Not Great I Will Admit
On this occasion, I would have to award only 3 stars. Why? I did have a problem ordering and, when I telephoned, the person I spoke to did not know the answer and said he would get his colleague to call me back. He didn't.
Second, when I did manage to proceed, I requested large notes. What I got was small notes which made a very large bundle and not one I could fit into my bag easily, if at all.
11 July 2026
Unprompted review
Reply from The Currency Club
Dear Poppey,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations.
Regarding your query during the ordering process, we understand that you were expecting a call back. While we always aim to provide prompt assistance and follow up on customer enquiries, we apologise if the communication did not happen as expected.
With regard to the note denominations, we would like to clarify that requests for specific denominations are accommodated wherever possible; however, availability can vary depending on stock levels at the time the order is prepared. The notes provided were supplied based on the available denominations.
We appreciate your comments and will take them into consideration as we continue to improve our service. Thank you again for your feedback.
Kind regards,
TCC
Ordering USD was easy
Ordering USD was easy. I needed low denominations and new notes. And the rate was good, too!
13 July 2026
Unprompted review
Reply from The Currency Club
Dear Richard,
Thank you for your great feedback!
We are delighted to hear that you found ordering your USD easy and that we could provide the denominations you needed. We are also pleased that you were happy with the exchange rate. We appreciate your support and look forward to helping you with your future currency needs!
Many thanks,
TCC
Double the cost
Technical issues resulting in a double charge.
As I put my order through the site hit a technical issue and I was advised to "try again ". So I tried again order went through, then went to my emails and had to separate order numbers. Tried contacting them directly but was after office hours , sent emails . Contacted my bank who stated they couldn't do anything until the transaction had been processed . Finally after more emails Monday morning was told I could not be refunded without incurring a £20 administration fee . So be very careful I'd use another site without these expensive glitches when parting with your money.
UPDATE : unfortunately, the on-screen advice on the currency club site was there was a technical fault and to try again. Had I not been instructed to try again, there would not have been two orders processed. I was just following the on screen advice. It appears I'm not the only one this has happened to so future customers. Please proceed with caution.
10 July 2026
Unprompted review
Reply from The Currency Club
Dear Well,
Thank you for taking the time to share your feedback. We understand your concerns regarding the duplicate order and appreciate the opportunity to clarify what happened.
After reviewing your account, we can confirm that two separate orders were successfully placed, and payment was authorised for both transactions. As a result, both orders were processed.
We appreciate that technical issues can be frustrating, however, our records show that the system received two completed order requests rather than a single order. In accordance with our terms and conditions, cancellations or refunds are subject to a £20 administration fee to cover the costs involved in processing and handling the order.
We always recommend reviewing the order confirmation details before completing a purchase and contacting us as soon as possible if any issues arise. We appreciate your feedback and will continue to work on providing a smooth and reliable service for all customers.
Many thanks,
TCC
Brilliant website! Great rates and fast delivery
I have ordered currency from the Currency club website on quite a few occasions. The rates are really good and the delivery is usually the following working day. I would highly recommend this company.
10 July 2026
Unprompted review
Reply from The Currency Club
Dear Anna,
Thank you very much for your kind feedback and recommendation.
We are delighted to hear that you have used The Currency Club on several occasions and have been pleased with our competitive rates and reliable delivery service.
Your continued trust and support mean a great deal to us, and we look forward to assisting you again with your future currency requirements.
Many thanks,
TCC
Great company to use
Great company to use, give the best rates and rapid delivery. Use them for most currency’s before I travel and never had a single issue with them. Will definitely use again in the future.
11 July 2026
Unprompted review
Reply from The Currency Club
Dear Mark,
Thank you very much for your wonderful feedback.
We are delighted to hear that you have had consistently positive experiences with The Currency Club and that you have been pleased with our rates, delivery service, and overall reliability.
Your continued trust and support mean a great deal to us. We look forward to assisting you again with your future currency requirements.
Many thanks,
TCC
I would highly recommend the currency…
I would highly recommend the currency club. I ordered for my dad and first off he asked me to change the delivery date after I placed the order and when I emailed, they came straight back to me to say that was fine. Secondly they offered a Royal Mail delivery before 1pm which was really helpful as my dad was going away. Great rates too. Thank you!
9 July 2026
Unprompted review
Reply from The Currency Club
Dear Marcelle,
Thank you very much for your wonderful feedback and recommendation.
We are delighted to hear that you had a positive experience with our service and that we were able to assist with changing the delivery date to suit your dad’s requirements. We are also pleased that our Special Delivery service and before 1pm delivery option provided the convenience needed before his trip.
Thank you for choosing The Currency Club, and we truly appreciate your kind words regarding our rates and service.
We look forward to assisting you and your family again in the future.
Many thanks,
TCC
Quick and easy to order and delivery…
Quick and easy to order and delivery was on time.
9 July 2026
Unprompted review
Reply from The Currency Club
Dear Desmond,
Thank you for your kind feedback.
We are pleased to hear that you found our ordering process quick and easy, and that your delivery arrived on time as expected.
We appreciate your support and look forward to assisting you again with your future currency requirements.
Many thanks,
TCC
Highly recommend
Simple to order. Good customer service, if needed. Competitive rates. Quick delivery. Highly recommend.
9 July 2026
Unprompted review
Reply from The Currency Club
Dear Lynn,
Thank you very much for your kind feedback.
We are delighted to hear that you found our ordering process simple, our customer service helpful, and our rates competitive. We are also pleased that your delivery experience met your expectations.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Many thanks,
TCC
paid extra for a Saturday delivery told…
paid extra for a Saturday delivery told delivery before 1pm nothing till delivery Monday 12.45am already to late had to get euros at airport very disappointed.
6 July 2026
Unprompted review
Reply from The Currency Club
Dear Barry,
We apologise for the delay and understand your disappointment, especially as you paid for a Saturday delivery service.
Royal Mail has confirmed that the delay occurred within their network due to operational issues, during the heatwave period. We apologise for the inconvenience caused and appreciate your patience while this matter was being looked into.
Kind regards,
TCC
Fantastic company very professional…
Fantastic company very professional will definitely be using in the future many thanks
3 July 2026
Unprompted review
Reply from The Currency Club
Dear Pease,
Thank you very much for your wonderful feedback.
We are delighted to hear that you found our service professional and had a positive experience with The Currency Club.
We truly appreciate your support and look forward to assisting you again with your future currency requirements.
Many thanks,
TCC
Very good and fast service
Very good and fast service, ordered on Thursday PM, arrived Saturday am special delivery, can’t fault!
2 July 2026
Unprompted review
Reply from The Currency Club
Dear Andy,
Thank you for your kind feedback.
We are delighted to hear that you were pleased with our fast and reliable service, and that your order arrived promptly via our Special Delivery service.
We appreciate your support and look forward to assisting you again with your future currency requirements.
Many thanks,
TCC
Excellent service
Used this service a number of times it is easy to do so, gives good rates and is very punctual
3 July 2026
Unprompted review
Reply from The Currency Club
Dear Liam,
Thank you for your kind feedback.
We are delighted to hear that you have used our service on multiple occasions and have been pleased with our easy ordering process, competitive rates, and punctual delivery.
We truly appreciate your continued support and look forward to assisting you again in the future.
Many thanks,
TCC
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