This is the third time I have used Currency Club and they are excellent. The ordering process is simple and the delivery super fast. Definitely will use them in future, takes the hassle out of travel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more
Company replied
Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more
Company replied
Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more
Company replied
Company details
Written by the company
The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!
Contact info
50 Harrowby Street, W1H 5EE, London, United Kingdom
- 0207 723 7000
- enquiries@thecurrencyclub.co.uk
- thecurrencyclub.co.uk
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a good exchange rate…
Such a good exchange rate and so easy to order. Despite my ordering late Friday afternoon and was expected Monday, the order was in fact delivered Saturday morning
31 July 2026
Unprompted review
Reply from The Currency Club
Dear Barb,
Thank you so much for your fantastic feedback! We are delighted to hear that you found our exchange rate excellent and the ordering process so easy. It’s wonderful to know that your order arrived even earlier than expected, especially after placing it late on Friday!
We really appreciate your kind words and look forward to serving you again!
Kind regards,
TCC
Competitive rates
Competitive rates. Simple ordering process and order received as expected.
4 August 2026
Unprompted review
Reply from The Currency Club
Dear Michael,
Thank you for your great feedback!
We are delighted to hear that you were happy with our competitive rates, found the ordering process simple and received your order as expected. We really appreciate your support and look forward to serving you again!
Kind regards,
TCC
Great Service
They gave the most competitive rates, the site was really easy to use & the money came really quickly via special delivery. Brilliant all round service and made so simple
30 July 2026
Unprompted review
Reply from The Currency Club
Dear Jag,
Thank you so much for your wonderful feedback!
We are thrilled to hear that you found our rates competitive, our website easy to use and the delivery quick and reliable. It’s great to know we made the whole process simple and hassle free for you.
We really appreciate your kind words and look forward to serving you again!
Many thanks,
TCC
Easy to order. Great rate.
Easy to order. Great rate. Arrived on time.
Recommended.
25 July 2026
Unprompted review
Reply from The Currency Club
Dear Ben,
Thank you for your fantastic feedback!
We are delighted to hear that you found the ordering process easy, received a great rate and that your delivery arrived on time. We really appreciate your recommendation and look forward to serving you again.
Kind regards,
TCC
Smooth transaction
Smooth transaction, communication and delivery - excellent
31 July 2026
Unprompted review
Reply from The Currency Club
Dear Bev,
Thank you for your excellent feedback!
We are delighted to hear that you found the transaction, communication and delivery smooth and efficient. We really appreciate your kind words and look forward to serving you again!
Kind regards,
TCC
I have used Currency Club a few times…
I have used Currency Club a few times now. They always give better exchange rates, easy to order, keep you informed about delivery and are easy to deal with. I have also recommended them to other people due to my experience. Will definitely use again
30 July 2026
Unprompted review
Reply from The Currency Club
Dear Julie,
Thank you so much for your wonderful feedback!
We are delighted to hear that you have had such a positive experience with Currency Club and that you have found our rates, ordering process and delivery updates reliable and easy to use.
We truly appreciate you recommending us to others and it means a lot to our team. We look forward to serving you again on your next order!
Kind regards,
TCC
Photograph everything!
I sent off 700USD as per their instructions for my order, which I had counted three times before packaging, but they only paid me for 600USD (despite the order being for 700) and told me after an "internal investigation" that I'd only sent them 600 (which I 100% know I didn't). No explanation of exactly what their 'investigation' involved, no evidence, no apology, nothing. Definitely won't be using their services again and would advise anyone sending currency to them to photograph everything.
29 July 2026
Unprompted review
Reply from The Currency Club
Dear Elaine,
Thank you for sharing your feedback.
We sincerely understand your disappointment and appreciate that this situation has been frustrating for you. We would like to assure you that we take such matters seriously and have carried out a thorough internal review.
As part of our investigation, we checked our receiving process, verified the stock received, and reviewed the available CCTV footage relating to the processing of your currency. Following these checks, we were able to confirm the amount of currency received at our premises.
We appreciate that this may not be the outcome you were expecting; however, we must rely on the findings of our internal checks and the information available to us when processing the transaction.
We apologise for any inconvenience caused and appreciate you taking the time to share your concerns, as customer feedback helps us continue improving our processes.
Kind regards,
TCC
Avoid for USD
I received poor-quality and damaged notes, including torn and marked bills, as well as older-design $20 notes. While these notes are legal tender in the US, that doesn't mean they're readily accepted elsewhere. Many banks, exchange bureaux and retailers in other countries are known to refuse or be reluctant to accept older or damaged US dollar notes.
When I raised this, I was simply told the notes were legal tender and that customers who want clean, current-design notes should pay extra for the "Mint Condition Notes" option. If you're travelling anywhere other than the US, I'd avoid this provider.
5 July 2026
Unprompted review
Reply from The Currency Club
Dear Will,
Thank you for sharing your feedback.
We are sorry to hear that the condition of the notes received did not meet your expectations.
Please be advised that all currency notes supplied are issued through our dispensing machines, and all notes that pass through these machines are checked and considered fit for purpose and legal tender.
We understand that some customers may have a preference for cleaner or newer-design banknotes. For this reason, we offer a Mint Condition Notes option for customers who specifically require this type of currency.
We also encourage customers with specific requirements regarding the condition or denominations of notes to contact us before placing their order, so we can advise on the available options and assist wherever possible.
We appreciate your feedback and apologise for any inconvenience caused.
Kind regards,
TCC
Wanted small notes they always give…
Wanted small notes they always give whatever they feel like.
30 July 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your feedback.
Please be advised that we always endeavour to fulfil customer requests where possible. However, as per our terms and conditions, specific denominations or note sizes cannot be guaranteed, as currency availability is subject to the stock we have available at the time of processing.
We apologise for any inconvenience caused and appreciate your understanding.
Kind regards,
TCC
The currency club is superb
The currency club is superb. Easy to order at a fantastic rate that beat everyone else.
Great, prompt delivery.
30 July 2026
Unprompted review
Reply from The Currency Club
Dear Alex,
Thank you for your fantastic feedback.
We are delighted to hear that you found our rates competitive, the ordering process easy, and the delivery prompt. We truly appreciate your kind words and look forward to serving you again in the future.
Kind regards,
TCC
The best exchange bureau
I've used currency club for quite a few years now and the service is as superb now as it was the first time i used them.
Best exchange rates, no hassle placing your order online and next day delivery what more could you ask for from an exchange bureau.
TCC are the best.
30 July 2026
Unprompted review
Reply from The Currency Club
Dear Colin,
Thank you so much for your wonderful feedback and for your continued loyalty over the years.
We are delighted to hear that you continue to enjoy our service, competitive exchange rates, simple online ordering process, and reliable next day delivery. Your kind words mean a great deal to our team.
We truly appreciate your continued support and look forward to serving you again on your future travels.
Kind regards,
TCC
Excellent service
Excellent service, the website is clear and easy to use, we had a very competitive rate of exchange, and delivery service was safe and prompt.
29 July 2026
Unprompted review
Reply from The Currency Club
Dear Robert,
Thank you for your wonderful feedback.
We are delighted to hear that you found our website clear and easy to use, were pleased with our competitive exchange rates, and that your order was delivered safely and promptly.
We truly appreciate your kind comments and look forward to serving you again in the future.
Kind regards,
TCC
Ordered my euros without any bother,I…
Ordered my euros without any bother,I had requested small notes and I received exactly that.
Delivery was exactly when requested so I would certainly order my currency again.
21 July 2026
Unprompted review
Reply from The Currency Club
Dear Shirley,
Thank you for sharing your feedback.
We are delighted to hear that you had a smooth experience ordering your Euros and that we were able to meet your denomination preference.
It is great to know that your currency arrived on your chosen delivery date and that you found our service convenient. We truly appreciate your support and look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Exchange from EGP to GBP
I had bought extra currency for Egypt as I was due to take a second trip this year however due to events out of my control it was cancelled and as Egypt is a closed currency I was struggling to exchange back to GBP I then came across this company online and the transaction was so easy I did panic I might get scammed but this is the real deal I had my money in my bank within 2 working days I would recommend this company to anyone
23 July 2026
Unprompted review
Reply from The Currency Club
Dear Nicci,
Thank you for sharing your feedback.
We are delighted to hear that we were able to assist you with your Egyptian currency buy back and provide a smooth and straightforward experience.
We understand that returning unused currency can sometimes be challenging, especially with currencies that may not be widely accepted for exchange. It is great to know that our service provided you with a convenient solution and that your funds were received within 2 working days.
We truly appreciate your trust, recommendation, and kind words. We look forward to assisting you again with any future currency requirements.
Kind regards,
TCC
Faultless
A good exchange rate and excellent chouce of delivery dates to my home.
28 July 2026
Unprompted review
Reply from The Currency Club
Dear Keith,
Thank you for sharing your feedback.
We are delighted to hear that you were happy with our exchange rates and the flexibility of our delivery options. We always aim to provide a convenient and reliable service that fits around our customers’ requirements.
We truly appreciate your kind words and support. We look forward to assisting you again with your future currency needs.
Kind regards,
TCC
Competitive and reliable
Safe, simple, competitive and reliable. Have used this company a few times now to purchase currency and happy to highly recommend.
28 July 2026
Unprompted review
Reply from The Currency Club
Dear Clair,
Thank you for sharing your feedback.
We are delighted to hear that you have had a positive experience with our service and that you found our process safe, simple, competitive, and reliable.
We truly appreciate your continued support and your recommendation. It is always our aim to provide a smooth and trustworthy currency service for our customers.
We look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Competitive and reliable
Used the Currency Club many time now. Competitive rate and 100% reliable 😊
21 July 2026
Unprompted review
Reply from The Currency Club
Dear Alistair,
Thank you for sharing your feedback.
We are delighted to hear that you have continued to use The Currency Club and have had a consistently positive experience with our service. It is great to know that you are happy with our competitive rates and reliable service.
We truly appreciate your continued trust and support and look forward to assisting you with your future currency requirements.
Kind regards,
TCC
Good Service and Rates of Exchange
Used The Currency Club to both buy and sell Euros. An easy process both times and rates of exchange competitive. I wouldn’t hesitate to use again.
22 July 2026
Unprompted review
Reply from The Currency Club
Dear Sarah,
Thank you for sharing your feedback.
We are delighted to hear that you had a positive experience using our service for both buying and selling Euros. It is great to know that you found the process easy and convenient, while also being pleased with our competitive exchange rates.
We truly appreciate your kind words and your confidence in using our service again. We look forward to assisting you with your future currency requirements.
Kind regards,
TCC
Great service
Great service, good rates and fast delivery. Will definitely use again.
24 July 2026
Unprompted review
Reply from The Currency Club
Dear Laura,
Thank you for sharing your feedback.
We are delighted to hear that you had a great experience with our service. It is wonderful to know that you were pleased with our competitive rates and fast delivery.
We truly appreciate your kind words and your continued support. We look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Easy and transparent ordering process
Easy and transparent ordering process, competitive exchange rates and a choice of denomination size plus very fast delivery so will definitely use again.
21 July 2026
Unprompted review
Reply from The Currency Club
Dear Brian,
Thank you for sharing your feedback.
We are delighted to hear that you found our ordering process easy and transparent. It is great to know that you were happy with our competitive exchange rates, denomination options, and fast delivery service.
We truly appreciate your kind words and your intention to use our service again. We look forward to assisting you with your future currency requirements.
Kind regards,
TCC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.