I visited the shop for the first time recently and purchased several items. On returning home I then ordered something else online. The order was processed immediately and arrived a few days later by... See more
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Company details
Written by the company
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Contact info
Digbeth Street, GL54 1BN, Stow-on-the-Wold, United Kingdom
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Following placing my order online
Following placing my order online, I was contacted by the company to advise that the design on one of the mugs (of 2) which formed part of my order had changed and did I want one of each of different designs or 2 of the new design. I made my decision and received my total order a few days later. How I credibly well packed, there would be no chance of breakages. Delighted with the service and the product.
Utility Towels
I have been searching for the utility towels I wanted for quite some time, and was delighted to find them at The Crock Ltd. Delivery was as stated, the package was well wrapped, and definitely value for money.
Had bought mugs when on holiday liked…
Had bought mugs when on holiday liked them so much. Design, size, etc was a bit upset when I broke one so was pleased I was able to replace it +one just in case. Special offer for two. 👍
Delivered in no time at all. 😃
Very pleased
Great customer service
It's unusual to find such good customer service so it's a pleasure to deal with The Crock.
I was in Stow and bought a “butcher’s…
I was in Stow and bought a “butcher’s apron” for just £7!
Likes it so much I ordered another on line, (I had phoned them first and they were very helpful directing me to their on line site. )
My second apron arrived in a couple of days.
They are great quality and such a good price!

Reply from The Crock Ltd
Perfect mugs & perfect service
I ordered 4 mugs , fabulous quality and fabulous service ! I would 100% recommend this company !

Reply from The Crock Ltd

Reply from The Crock Ltd
Service like it used to be
Good advice and efficient ordering over the phone.
All products I wanted were in stock.
Fast delivery of products
Top Quality Made In England Product And Excellent Customer Service
Excellent customer service, which included, a very prompt delivery and that extra touch - a free bag of Haribos, inside the jelly mould, which delighted my daughter.
Great company all items were good quality
Great company all items were good quality ,very well packaged and super fast delivery.It will be my first choice for household items in the future.
Excellent service
Arrived before the time it should have been delivered, unfortunately one of the items was damaged. Sent an email with photo, within 2 days a free replacement was delivered. Excellent customer service. Thank you
It was not value for money I don’t…
It was not value for money I don’t think I will ever buy again fron crocks

Reply from The Crock Ltd
Really helpful and very friendly
Really helpful, great communication. Huge range of wonderful products. I was able to find exactly the thing I was looking for, and could even request the colour I wanted. Extremely fast delivery. Really recommend.

Reply from The Crock Ltd
Excellent Service
Items ordered on Monday and delivered on Thursday - that's good service as far as I'm concerned!
Very pleased, and wouldn't hesitate to order from The Crock in future!

Reply from The Crock Ltd
If I could rate these people higher I…
If I could rate these people higher I would. I wanted to order something off Amazon but due to my age restriction (im 67 btw) they ordered on my behalf direct from the manufaturer and mailed it to our home. Service from me is above and beyond. I hardly ever write reviews but certainly had too in this instance.

Reply from The Crock Ltd
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