The CPAP Store Reviews 214

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent prices, often noting that they are significantly lower than those found elsewhere. Many people appreciate the wide variety of products available and the ease of placing orders through their user-friendly website. The delivery service is frequently highlighted as exceptionally fast, with many orders arriving within a few days, even to remote locations. Reviewers also commend the company's service, describing it as efficient, helpful, and professional. However, some customers were dissatisfied with the company's return policy, particularly when a purchased product did not fit their machine. A few others mentioned issues with price matching after a recent purchase, and one customer experienced a lost package with the shipping carrier.

What people talk about most

Price

Reviewers mention positive feedback about price. Customers consistently praise the excellent and competitive... See more

Product

Consumers find products to be of high quality and excellent value. Many reviewers praise the authenticity of... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of ordering,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and prompt shipping... See more

Service

Clients share positive opinions on service, consistently praising the exceptional level of support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first order with the CPAP Store was for nasal pillows for my ResMed Airsense mask. They were literally the exact same Brevida brand I have purchased from my medical supplies retail store but at 1/2... See more

Rated 5 out of 5 stars

My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and eff... See more

Rated 5 out of 5 stars

The CPAP Store has been fantastic! Debra was knowledgeable and patient in answering all my questions, making sure I found the right equipment. Excellent customer service, amazing prices (make sure y... See more

Rated 5 out of 5 stars

A little bit annoying that you need to create an account in order to view the prices; however, after creating an account I was pleased with the competitive prices. I ordered a CPAP machine and it arri... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Even though they are 1000's of km away…

Even though they are 1000's of km away I receive replacement parts for my Resmed machine, masks, straps and tubs at the best prices. In Ontario you need a sleep study every 5 years which is a waste of money and when my machine broke I needed a sleep study booked through my physician too! The CPAP store replaced the machine no problem. Best prices, most efficient, bar none.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

A great experience throughout

I have a perfectly functional AirSense 10 however with travel plans approaching I wanted to purchase a Resmed AirMini Travel CPAP to make travel easier. The combination of options can be daunting however, after making my selections online (an easy task), your client assistant did an excellent job ensuring I purchased exactly the combination of accessories I needed as well as clearly answering my questions regarding the machine. She made sure I received everything I needed while avoiding duplication of items that were included in one or more of the combo-packages.
On your site, your FAQ's and videos are very handy, and not least of note your pricing is very competitive.
A great experience throughout!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new cpap mask and checked…

I needed a new cpap mask and checked local retailers i was shocked at the prices they were asking it was over double what the Cpap store was asking for the same product
I'm retired and on a fixed income this really helped
Delivery was quick and came exactly when they said it would
Definitely will purchase all my supplies from them

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to use web site and order process. Prices are fair, delivery service is great.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. I recently retired and no longer have coverage for CPAP equipment. I saved hundreds of dollars versus going to my long time CPAP supplier.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

I will make all future orders from this store only.

I was so relieved to find your store. I used to live in Florida, and my insurance company sent me the parts to my CPAP machine. I didn't have to buy them myself. Now I'm in Ontario and I have to buy my stuff. When I went to Amazon and entered all the numbers for my mask, I spent $100 and got the wrong one. So frustrating. Finally found the correct one on your website, and it's perfect. Thank you! I will certainly order it again.

29 October 2025
Unprompted review

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