thecomfyshorts.com Reviews 147

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues with incorrect sizing, poor quality, and items not matching descriptions. People also frequently encountered problems with their orders, including missing items, wrong products being sent, and extremely long delivery times. Reviewers consistently reported a lack of responsiveness from the company, with many emails and return requests going unanswered or only receiving automated replies. The return policy was a major point of frustration, as customers found it difficult to initiate returns or receive refunds, often discovering that returns needed to be sent to China at their own expense.

What people talk about most

Product

People report negative experiences with product quality and accuracy. Many reviewers received items that were... See more

Order

Users describe negative interactions with order. Many customers report issues such as receiving the wrong... See more

Response time

Customers consistently express frustration with the lack of response from customer service. Many reviewers... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Return policy

Clients share negative opinions on the return policy. Many reviewers report significant frustration when... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It took me commenting on their social media post about receiving zero communication for 2 weeks about my purchase for them to respond. When I finally did get my shorts one pair fit but was the wrong... See more

Rated 1 out of 5 stars

Horrible customer service. Emailed and got very vague generic response. 6 weeks to receive. Not what I ordered. Good luck returning things. I purchased because I assumed it was an American company. No... See more

Rated 1 out of 5 stars

I can’t begin to say how frustrated I am! I should have read the reviews before placing an order. I ordered two pairs of shorts and when they arrived they were ABSOLUTELY HUGE! I immediately began ema... See more

Rated 1 out of 5 stars

I too would like to leave a zero star review at this point. As others have written, totally incorrect size. purchased as I have a small waist, 35" waist that should be a 29". Two automated replies... See more


1.2

Bad

TrustScore 1 out of 5

147 reviews

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Rated 1 out of 5 stars

Horrible company

Horrible company! I ordered 7 athletic shorts for men including tax $78.94, on December 15. They have given me NO feedback why they aren’t here on January 9th!! Even with my order number included trying to get results. And yet Facebook lets them continue to advertise big time with huge posts/ads!!!

8 January 2025
Unprompted review
Rated 1 out of 5 stars

This product does not match up with its…

This product does not match up with its very slick marketing strategy. Item delivered completely the wrong size and was cheap quality. Repeated attempts at customer service did not eventual to anything. Drop shipper from China through USA and then to Australia. What a waste of resources. Avoid this company at all costs.....

28 December 2024
Unprompted review
Rated 1 out of 5 stars

NO WAY TO CONTACT THEM..

NO WAY TO CONTACT THEM... no update on the order, no order number given, terrible! The order came 3 weeks later and the "comfy shorts" don't fit! I have sent 5 emails to the customer service address with no response. DO NOT ORDER!!

3 October 2024
Unprompted review
Rated 1 out of 5 stars

I am now reading the other reviews and…

I am now reading the other reviews and I am having the same problem reported it thru Paypal to see if they could help me as I purchased it thru my account. NO response to return these horrible, cheap, china made shorts that dont fit, colors are off and fabric is terrible, boy I got scammed on this one!

2 September 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE. The company has horrible customer service. Contrary to their Return Policy which states: "Eligibility for Returns and Refunds We are committed to ensuring you are satisfied with your purchase. Returns and refunds are available for products that are: Not meeting your expectations, provided they are in their original, unused condition and packaging", THEY DO NOT RESPOND TO YOUR REQUEST TO RETURN AN ITEM.

5 August 2024
Unprompted review
Rated 1 out of 5 stars

I wish I would have read these reviews…

I wish I would have read these reviews before I purchased.
The size was wrong - and they’re nowhere near as cut as they are portrayed online. I cannot get a response for my request for a refund or even an exchange.

So angry I spent that money.

7 August 2024
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THEM!! SCAM

The jeans they sent were the stupidest looking ...you can't even call them jeans! It looks like I made them and I cannot sew! SOOOO horrible.. there are no words. Tried emailing and only a "we will get back to you" email! Company SUCKS

14 August 2024
Unprompted review
Rated 1 out of 5 stars

Ladies cargo pants size tall - wrong size sent

Finally found ladies' tall cargo pants, or so I thought, so I order 2 pairs, total $87.93, including a tip,( sorry I did.) The size listed was XL/Tall=34" inseam. Pants were received on 7/11/24. What they sent me were 27" inseam. Per their instructions, I took pictures of the inseam with a tape measure to show they were only 27". After at least 8 follow-up emails, I got only prefabricated responses, and no instructions as to how to return for a refund or exchange. When I tried calling ComfyShorts' phone number it was constantly busy. I complained to the BBB (8/7/24) who told me they got no response from ComfyShorts, so they closed the case on 8/22/24 (# 22106347). The cargo pants were ordered on July 2, 2024. My 8 follow-ups were sent in late July, the last being 8/3/24. I would rate zero stars if I could, and do not recommend anyone buy from these people. SCAM!

2 July 2024
Unprompted review
Rated 1 out of 5 stars

Scam… beware

Ordered several shorts of varying styles. The seams were sewn in squiggly lines, everything was cheaply made and they never replied back to my emails for returns.

22 July 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

I tried to return the horrible shorts and I kept getting a canned email response with no actual help. There is no physical address to send them back to for a refund. So I am now out $49 with two pairs of crappy shorts that I don’t want.

11 July 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. no one ever responds to request to return item despite multiple attempts.

23 July 2024
Unprompted review
Rated 1 out of 5 stars

I would prefer to give it a -10

I would prefer to give it a -10. They do not respond to a return for larger size. Just waisted 45 bucks. Don’t order from them you will be disappointed.

I have contacted them multiple times and received a automatic response that doesn’t tell you how to implement a return or exchange.

You guys should be ashamed of yourselves.

SCAM IS RIGHT!!!

2 June 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! I paid for 3 pairs of shorts and received 1 pair. Rip off!!!!! Don't do it!!!!!

3 June 2024
Unprompted review

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