I want to let you know that my team 23 is the best! I can’t imagine having anyone better. They are so kind and considerate besides being very efficient. My house is in good hands. I nominate them fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beware. Without my knowledge the Cleaning Authority charged my account for an extra hour of service. Their team arrived more than 1/2 hour late and left after an hour and remained sitting in their car... See more
This company treat their employees like dog shit. They only CARE about the money and not the employees. They sit around the office gossiping about their employees. This business is so unprofessional.... See more
i decided to give them another chance (from >2 yrs ago). big mistake. they did a poor job, and after 3 corrections, they just quietly slipped away. no bye or anything. i was expecting an improveme... See more
Company details
Contact info
Andrea and Zuleika did a wonderful job…
Andrea and Zuleika did a wonderful job on our house on 2/27/2023.
Great Job
On 14 Feb the team of Haalen, Angela, and Nick came for my monthly appointment.
The three did an outstanding job, I'd like to recognize their professionalism and thoroughness.
Scheduling issues
I've been using the service for many years. The cleaners are friendly and do a good job on monthly cleans. The problem in the head office and their scheduling department. The cleaning teams do not arrive at a set time so it makes things very challenging to schedule my day around. Today they came at 8:30am when they typically come around 11:00am and I was not home, I was dropping my child off at school. This caused a major issue and the company took absolutely no responsibility in the matter. They claimed that because my preference is for mornings, that they are allowed to change the time the cleaners come as long as it is in the morning. While this may work for some people, I've decided that this isn't the type of cleaning company I want to give my business to anymore. Too many scheduling headaches. I'd prefer to agree on a set time and have cleaners arrive at that time, which this company can't promise.
Helen and Valen'e did an excellent job.
Very happy with this service
The Cleaning Authority cleaned my home today. Bonnie, Kat and Det did an amazing job in a short amount of time. They were professional, friendly and very thorough. I will be using this service again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








