Really pleased with my silver bracelet, perfect fit, came in a lovely box, Really good price and delivery was quick.
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I’ve been using The Charmworks for a few years to purchase charms for a remembrance bracelet. They have such a beautiful choice & always deliver promptly. Each charm comes in its owns little bag & my... See more
UNBELIEVABLE Customer service. Absolutely above and beyond any expectations. I have been ordering charms for my great nieces since they were born so 18 years now. This year I posted them off and th... See more
My order arrived within a few days in a beautiful presentation box. My family had ordered a charm bracelet for my daughters birthday as she is about to go travelling around the globe. We all picked... See more
Company details
Written by the company
TheCharmWorks is 100% Sterling Silver. We have over 2,000 charms and 50 Charm Bracelets on offer for you to hand-pick your very own personalised Charm Bracelet. We are committed to excellence in product and service quality and pride ourselves on our friendly approachable customer service. Any queries...just get in touch! TheCharmWorks
Contact info
Unit 3, 151 - 161 Tunnel Avenue , SE10 0PW , LONDON, United Kingdom
- 02033974104
- contactus@thecharmworks.com
- thecharmworks.com
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Customer service was good after an initial hiccup
Unfortunately the original bracelet broke and the initial customer service could have been better due to a mix up over addresses. However, eventually the company agreed to replace the bracelet with an alternative as the current one was out of stock and this was after the offer of credit note or waiting for the other item. We have just received the replacement snake bracelet and it is lovely. The original charms are also very cute, just watch out as the charms fall off the bracelet quite easily when it is opened and you need to store it in closed position.
Good service nice product Quality
Charms are a fantastic price and…
Charms are a fantastic price and fantastic quality. Delivery is prompt, and packaged really well.
Very impressed
Very impressed. Nice quality for a reasonable price. Will order from this company again.
Great products at a great price
Great products at a great price. Fast delivery and nice personal touch to the invoice.
Brilliant.
Excellent just as we hoped the charm bracelet would be, with the bonus of them mounting the charms for me.
And was fast and efficiently dealt with. Very happy would use again.
Beautiful
Beautiful, delicate silver pieces packaged in cute drawstring pouches. Charms are very reasonably priced given how much attention to detail is put into them.
Nothing negative to report
Nothing negative to report. I found the item I was looking for on the website very easily and the checkout was easy to negotiate as well. The item arrived in very good time, in good condition, as described and well packaged.
Beautiful charm
Beautiful charm, very speedy delivery, excellent customer service. Would definitely recommend.
Excellent products and reliable service
Have used the charmworks' products for a few years, from bracelets to charms and necklaces. I have always been satisfied with the excellent service and beautiful jewellery.
charmworks
This site has a very fast delivery and the jewellery is excellent value
A beautiful charm bracelet
A beautiful starter charm bracelet at a reasonable price. There was a good choice of bracelet types and charms to suit all tastes and styles. The option to have my additional charms fitted before it was posted was very useful. Great communication throughout and an easy to navigate website and ordering system.
Really helpful advice from Customer…
Really helpful advice from Customer Service regarding which charms would be compatable with a Pandora bracelet and very quick prompt delivery - would definitely order again.
Silver cross charm
I bought the silver cross charm. It looks a bit different to the usual crosses and I got it to go on a chain as a necklace. I'm very pleased with it. Just the right size and very pretty. Delivered quickly in a nice little velveteen bag.
The CharmWorks is a great place to shop…
The CharmWorks is a great place to shop for excellent quality charms. The site is easy to navigate and checkout is straightforward. Delivery is fast and communication brilliant. It feels like personal service!
Quick response Delivery spot on
Quick response Delivery spot on. CUSTOMER SERVICE is great Had a question and they got back within 2 hours lovely charms not to dear.
Absolutely made up with my charm
Absolutely made up with my charm. Quick delivery also and will be ordering from this site again.
I love The Charm Works!
I love The Charm Works!! I found them when I was looking to start building a charm bracelet for granddaughter's 1st birthday. There is plenty of choice, both large and small charms, and I have just recently purchased my first pair of earrings from them too - lovely!! Had intended them to be a gift but may well keep them for me!! The delivery is always fast and the items well packaged. I would highly recommend and will definitely be back , I have granddaughter number 2 to start collecting for!!
Excellent service and products
I have purchased silver charms from The CharmWorks for a number of years now for my daughter and friends as gifts (including bracelets to place them on). I have always been delighted with the quality of the products and the speed of delivery. On the very few occasions that I have contacted the company, I have found them to be very helpful and professional.
Fantastic
Fantastic. Charmworks has never let me down,we gave a family tradition all the girls get a silver charm until they're 18 then they get gold, but my daughter told me today that even though she has her pandora bracelet and shes nearly 19 she would be gutted if she didn't have her charmworks bag with a silver charm on Christmas morning
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