Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service. Order was delivered the next day which we didn’t expect. So grateful as we were able to get our Hik Vision NVR (cctv) online over wi-fi quickly and effortlessly with the Hik vision... See more
Great prices and the equipment is delivered really quickly. I've ordered a full Dahua CCTV system in the past which was really good, so when I moved house I went straight back to CCTV Store to order a... See more
I ordered a CCTV recorder from here and experienced nothing but great customer service. Initially I needed some help as I didn't know if it was compatible with an old camera I have. The support team... See more
Company details
Written by the company
The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!
Contact info
United Kingdom
- 0333 3399 549
- hello@thecctvstore.co.uk
- thecctvstore.co.uk
4.6
Excellent
247 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery
Speedy delivery - good advice when I spoke to them on the phone. Would recommend
7 May 2024
Reply from The CCTV Store
Hi Lynne,
Thanks for leaving us a great review. Glad you liked our service. Appreciate your recommendation. Have a great day.
Thanks!!
Great product and service
As someone who isn’t experienced in CCTV but with a damaged analogue camera to replace, I found the CCTV store so knowledgeable and extremely helpful.
They gave me advice both via email and on the phone which was ideal for me.
I’d certainly recommend them.
3 May 2024
Reply from The CCTV Store
Hi Howard,
Thanks for leaving us a great review. Glad we could help with the order. Appreciate your recommendation. Have a great day.
Thanks!!
good information on a products sold.
phoned for information on a product being sold, they were very helpful,
Placed an order which was shipped, that day,
order received in perfect condition because all items were well packed.
will use this store again for more products in the future.
Tony
30 April 2024
Reply from The CCTV Store
Hi Tony,
Thanks for leaving us a great review. Glad we could help with the order. Have a great day.
Thanks!!
Delivered what i ordered quickly.
4 April 2024
Reply from The CCTV Store
Hi PD,
Thanks for sharing your experience with us. Glad you liked our service and rated it excellent. Have a great day.
Thanks!
Reply from The CCTV Store
Hi Neo,
Thanks for sharing your experience with us. We're thrilled to see you liked our service. Have a great day.
Thanks!
Quick seevice
2 April 2024
Reply from The CCTV Store
Hi Russell,
Thanks for sharing your experience with us. Have a great day.
Thanks!
The worst company I have ever had to…
The worst company I have ever had to deal with on the internet. Tell lies and fail to answer any requests made. ONCE they have your order they just ignore you and one star is one to many.
23 March 2024
Unprompted review
Reply from The CCTV Store
Hi Ian,
We're sorry to hear you had a bad experience. We can certainly help to make it right for you.
Is it possible, you've mistaken us for another company because we looked and couldn't find any order from you. Could you please give us your order details so we can find it and help resolve the issues you're having.
You can reach us via WhatsApp or call on 0333 3399 549 and via email at info@thecctvstore.co.uk.
Waiting for your response.
Thanks!
It was what I ordered and was delivered…
It was what I ordered and was delivered promptly. Can't complain
25 March 2024
Reply from The CCTV Store
Hi Chris,
Thanks for sharing your experience with us. We're glad our service was as expected. Thanks for leaving us a 5 star review. Have a great day.
Thanks!
Excellent customer service through…
Excellent customer service through WhatsApp during ordering and for re-arranging delivery.
25 March 2024
Reply from The CCTV Store
Hi GN,
Thanks for sharing your experience with us. We're thrilled to see you rate our service excellent. Have a great day.
Thanks!
5⭐️’s from me.
Huzi helped me make my purchase of a whole CCTV home system with some great advice via an email exchange. I paid a fair price by bank transfer, and the goods arrived on the second working day via courier.
The kit is sealed, brand new, boxed as expected, and the order is complete.
I was even sent some items that I haven’t yet paid for, but can return if not needed.
As a first time customer I can say my experience was excellent.
I don’t often leave reviews this good. But credit where it’s due.
Thanks CCTV Store.
27 March 2024
Unprompted review
Reply from The CCTV Store
Hi Jonathan,
Thanks for sharing your experience with us. Glad we could help and hope you have a smooth install. Have a great day.
Thanks!
Reply from The CCTV Store
Hi Peter,,
Thanks for leaving us a great review. Glad you liked our service. Have a good day..
Thanks!
Reply from The CCTV Store
Hi Ray,
Thanks for leaving us a great review. Have a good day..
Thanks!
Great pre sales support
Great pre sales support and rapid delivery. Can't fault these guys.
1 March 2024
Reply from The CCTV Store
Hi Philip Williams,
Thanks for leaving us a great review. Have a great weekend.
Thanks!
Reply from The CCTV Store
Hi Ioan Hauca,
Thanks for leaving us a great review. Have a great weekend.
Thanks!
Reply from The CCTV Store
Hi Geoff,
Thanks for taking the time to leave us a 5-star review.
Have a great day!
Reply from The CCTV Store
Hi Mindaugas Klimas,
Thanks for taking the time to leave us a 5-star review.
Have a great day!
1st class service.
Extremely pleasant staff. Helpful & knowledgeable. 1st class service & rapid delivery of well packaged items. More than happy to recommend.
16 February 2024
Reply from The CCTV Store
Hi Patricia,
Thanks for leaving us a 5 star review. Glad you liked our service and thanks for recommending us.
Have a great day.
Thanks!
Very good service and helpful too.
Very helpful answering my many questions via whatsapp. Then made sure I got delivery the next morning following a late afternoon order.
5 February 2024
Reply from The CCTV Store
Hi Chris,
Thanks for leaving us a great review. Glad we could help and that you liked our service. Have a great day.
Thanks!
Website easy to source product
Website easy to source product, pricing was competitive and speed of delivery was great!
29 January 2024
Reply from The CCTV Store
Hi Anthony,
Thanks for leaving us a great review. We're glad you liked our service. Have a great day.
Thanks!
Good price and easy to deal with
Good price and easy to deal with. Prompt delivery of items and all working as expected.
23 January 2024
Reply from The CCTV Store
Hi Martin,
Thanks for taking time to leave us a review. Glad to see you liked our service.
Have a great day!
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