Interconnective Security Products Reviews 133

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had contacted Interconnective to ask if wee JML body camera recorded audio. Chris got back to me almost straight away, to confirm it did. Also asked did they deliver to Northern Ireland, again... See more

Rated 5 out of 5 stars

Excellent line on products . Website very easy to use .purchase 4 items which are very good quality. From purchase to delivery very fast on problems what so ever. AAAAAA

Rated 5 out of 5 stars

Outstanding customer service. Received a phone call after placing the order to confirm delivery address and instructions. Order was placed for next working day delivery and duly arrived on a Royal M... See more

Rated 5 out of 5 stars

Interconnecting is a great support to anyone who needs public protection: As even when not switched on it has a most posative effect and a couple with one intent went the other way. This will not o... See more

Company details

  1. Security Equipment Store

Written by the company

Interconnective Security Products is a trusted UK supplier and manufacturer of front-line security equipment, with over 20 years of experience supporting some of the country’s leading security organisations. We specialise in equipment designed for real operational use, including body armour, guard tour systems, body-worn cameras, knife arches, security screening technology, torches, search wand metal detectors, vehicle search mirrors, and slash-resistant gloves, alongside a wide range of supporting security products. Every item we offer is selected with a focus on reliability, durability, and practicality in the field. What sets us apart is our commitment to service. When you contact Interconnective, you won’t go through a call centre or automated system—you’ll speak directly to a knowledgeable member of our team who understands your requirements and can provide clear, helpful support. With a strong foundation built on experience, product knowledge, and customer relationships, we continue to support security professionals with equipment they can depend on.


Contact info

4.8

Excellent

TrustScore 5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Received a phone call after placing the order to confirm delivery address and instructions. Order was placed for next working day delivery and duly arrived on a Royal Mail special service.

Initial set up of the camera was easy, and although not used yet for real seems easy to use.

26 March 2026
Rated 5 out of 5 stars

Good retail experience.

Ordered late in the night on Wednesday, dispatched Thursday, delivered Friday. Emails from start to finish and the Klick Fast kit is really good. Great price too.
Very pleased and will be back for more.

12 March 2026
Rated 5 out of 5 stars

Same day dispatch

Same day dispatch, next day delivery. Kept me informed with Royal Mail tracking code.
Very efficient, and had product in stock for a good price.

5 January 2026
Unprompted review
Rated 2 out of 5 stars

Parcel was not delivered on time miss leading description

Parcel was not delivered on time

Description
Charger - I requires a docking charger what this actually meant was a plug for the USB Cable

As all security cameras a Docking station to drop into chargers was required the device has this facility so the accept is very miss leading as the pictures show the item has Docking connectors

3 September 2025
Interconnective Security Products logo

Reply from Interconnective Security Products

Dear Kevin,

We are sorry that you are unhappy with your purchase and are welcome to return it as you are still within the return window. If you would like to do so, please call us on 01722 444 806

We would however point out that you ordered this item on the Wednesday and it was dispatched on the same-day on the Royal Mail Special Delivery Service with the first delivery attempted at lunch time on the Thursday (Next Day). You were not in and so Royal Mail redelivered the day after. This is clearly listed in the tracking history.

With regards to the misleading description. We are unsure why you believe that it included a docking station. In our product descriptions, we include a section called "What's in the Box". For this item, it states:

"The Elog X4 Personal Body Camera ships with one camera, a USB cable, charger, a radio loop/epaulette clip, a crocodile clip and an instruction manual."

We also include a photo of everything that comes in the box on the listing that you can see here: https://www.interconnective.co.uk/wp-content/uploads/2021/10/Best-Personal-body-camera-with-Audio-Elog-X4-Contents-e1713193571321.jpg

A docking station is not just a charger as it also is used to move files from and to the camera. If a camera comes with a docking station, this will be listed along with a photo of the docking station. When we state that a device comes with a charger, this will have the same meaning as charger for any other electronic device, a wall plug with a cable.

- Interconnective Security Products

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look