The Career Academy Reviews 

10,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and supportive staff and tutors, who provide clear guidance and constructive feedback. The user experience is frequently highlighted as positive, with many appreciating the easy enrollment process, well-structured content, and intuitive website navigation. Reviewers also value the flexibility to study at their own pace and the prompt response times for queries and assessment marking. The overall service is described as excellent, with many feeling supported and encouraged throughout their learning journey. However, some people mentioned occasional difficulties accessing texts or experiencing delays in communication after initial contact.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently praising the well-organized and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, supportiveness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Service

Users describe positive interactions with service, highlighting its efficiency, reliability, and supportive... See more

Response time

Consumers find response times to be positive, with many appreciating the prompt and efficient support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive. Have also been contacted numerous times to make sure I... See more

Company replied

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

This was my first completely online course and I was concerned that I would feel isolated and have no contact or feedback. The opposite was true - there was always someone to help and the regular enco... See more

Company replied

Rated 5 out of 5 stars

I recently completed this course and had a great experience. The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I f... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(10,908)

780 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well planned course

Well planned course, tutors were excellent in providing feedback

16 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Haya,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

My experience with the academy was…one of a kind.

My experience with the academy was great. Whenever I needed help or clarification on anything I got it instantly. My tutors were great in that the they helped in challenges that I faced and it made my learning experience even better. Thank you Career Academy

16 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Mhungu,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Excellent Tutors

I just wanted to take a moment to thank Maria Hernandez and Rita Tran for the time and effort put into marking my assignments. I really appreciate the detailed feedback they provide—it has been incredibly helpful in improving my understanding and guiding my progress.

Their support and clear explanations make a real difference, and it’s motivating to learn from someone so dedicated.

Thank you again for your ongoing guidance.-Anish Sharma

16 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Anish ,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

“I completed a Diploma in Psychology…

“I completed a Diploma in Psychology and Counselling, which introduced me to key psychological theories and core counselling skills such as active listening, rapport-building and basic intervention techniques. The programme combined theory with practical exercises, helping me increase my self-awareness and ability to support others ethically and sensitively. This training has strengthened my interest in mental health work and prepared me for further study and supervised practice.”

10 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Christina,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

She was patient and respectful

She was patient and respectful, and resolved my proplem.

14 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Adel,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Diploma in MYOB and Xero

Course material was well presented and easy to follow, however some material needs to be updated to reflect changes made to software updates to remain consistent.
Tutors and support were quick to respond to queries and always helpful. I don't think constant feedback is required for every query, so I didn't respond most of the time because all I wanted to do was complete the certificates.

14 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Joanne,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Supportive Academy!

I have found the Academy to be extremely supportive and kind. Not only this time but right from the first time I made contact.

14 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Vivienne,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Just do it! You won’t regret it😊

It was so easy to enrol, I was able to do the course on my phone, so convenient. The course was really good value, packed with information and I really enjoyed the quizzes. I didn’t have any problems whatsoever, they’d thought of everything.

19 January 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Stacey,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

The material for the course was written in an easy to understand language and instructions

The material for the course was written very well with all screenshots, so it was easy to follow. I really like the scenarios that helped me to understand the payroll.

6 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Grace,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Variety of courses and personal growth.

The website was easy to navigate and offers a wide range of courses for everyone. The course itself was set up in an easy way to follow. The tutors are helpful and check in with you to see how things are going. Great course information and a good resource if you go for the printed copy. I'm able to use my new knowledge in the job I already have but now feel confident diving further with my students.

7 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Renee,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

The tutor that was part of my course…

The tutor that was part of my course was extremely helpful and encouraging

1 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Giuliana,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Quality experience

I am finding the study really well communicated and easy to follow. I enjoy the ease of submissions, clear instruction, and quality education.

10 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Joy,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Site is easy to use

Site is easy to use. everything is broken down enough that i could even understand and im dyslexic. well done and thank you.

10 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sarah,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 4 out of 5 stars

Very detailed and clear instructions

Very detailed and clear instructions

2 January 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sean,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Positive Experience

There is no pressure to study - you can work at your own pace. The subject materials are varied although I am just doing Xero and think there may be some updates due. I love the fact the results are instantaneous.

9 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Carol,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 1 out of 5 stars

Poor information

4 April 2026
The Career Academy logo

Reply from The Career Academy

Hi Greg,

I sincerely apologize for any inconvenience caused. Could you please provide a bit more context regarding the issue so we can better assist you?

Kind regards,
The Career Academy

Rated 3 out of 5 stars

Currently studying my Accounting and…

Currently studying my Accounting and Business Administration as well as XERO, been told I’ll be receiving my orders but it’s a month now and I haven’t heard anything from them, and I also decided to add those costs to my payment plan, please get back to me asap

28 February 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Christina,

I sincerely apologize for the delay and any inconvenience this has caused. I understand it’s been some time since you were advised about your order, and I appreciate your patience.

Please rest assured that this is now being looked into as a priority, and we’ll get back to you as soon as possible with an update.

Kind regards,
The Career Academy

Rated 4 out of 5 stars

Overall experience so far

Was Easy to enrol and be in contact with your assistance team.
The course so far looks easy to understand and to access based on my time.
I only still need to receive the tablet because I decided to pay the course in full with the idea to be ready to go and set up quickly with that, considering that I am having problem with my actual pc, but I think it should be on his way. I hope to receive it soon because it will help with my studies.

4 April 2026
The Career Academy logo

Reply from The Career Academy

Hi Elvira ,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Positive Attitude

The helpful polite positive attitude of the call taker was the best ! My issue was resolved effectively and politely.

7 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi C,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

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