The Career Academy Reviews 

10,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and supportive staff and tutors, who provide clear guidance and constructive feedback. The user experience is frequently highlighted as positive, with many appreciating the easy enrollment process, well-structured content, and intuitive website navigation. Reviewers also value the flexibility to study at their own pace and the prompt response times for queries and assessment marking. The overall service is described as excellent, with many feeling supported and encouraged throughout their learning journey. However, some people mentioned occasional difficulties accessing texts or experiencing delays in communication after initial contact.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently praising the well-organized and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, supportiveness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Service

Users describe positive interactions with service, highlighting its efficiency, reliability, and supportive... See more

Response time

Consumers find response times to be positive, with many appreciating the prompt and efficient support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive. Have also been contacted numerous times to make sure I... See more

Company replied

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

This was my first completely online course and I was concerned that I would feel isolated and have no contact or feedback. The opposite was true - there was always someone to help and the regular enco... See more

Company replied

Rated 5 out of 5 stars

I recently completed this course and had a great experience. The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I f... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(10,908)

780 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Up to date, relevant and accessible Study

I really enjoy studying via The Career Academy. This is in fact my second certificate studied with them.
The courses are extremely thorough and easy to follow.
The information learnt I can apply immediately to my current career.
Thank you for providing an amazing study opportunity to those of us who are unable to commit to studying in a classroom during the day and can instead learn in our own time online.

6 May 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Lynley,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Excellent service

5 May 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Maria,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I really appreciated the conversation I…

I really appreciated the conversation I had with Tracy yesterday. She is one of the tutors at the Career Academy. She was so helpful in regards to my query concerning my assessment I was undertaking at the time.
Also she was happy to know that I am really enjoying this course and took the time to listen to me and listened intently to why I have chosen this particular course. Thank you so much Tracy I really appreciate your input and encouragement.

4 May 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Luke,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

The Career Academy make it easy to…

The Career Academy make it easy to learn, and the tutors give great feedback on assessment work that you hand in, so you can improve if needed. The course itself is self-paced, so you don't feel rushed and feel like you can fit it in around everything else you have going on. I am really enjoying doing this course.

4 May 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Tina,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Business Administration Course.

Completed.
The enrolment process was very easy.
I was able to understand and navigate my way through the course with ease.
Suitable payment plan .
I felt very supported throughout my course with encouraging feedback .
I would like to thank The Career Academy in helping me achieve my goal .
You are all very much appreciated .

29 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Jane,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

The courses are easy to understand and…

The courses are easy to understand and well structured.

29 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Adal,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

What makes dealing with The Career Academy so great!

What makes dealing with The Career Academy so great is that if the is a query I have that is beyond the scope of the chatbot, the help desk is available and has the answer to my query available immediately. Great service!

28 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Thorsten,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Excellent course and good customer service.

My experience with Career Academy is excellent. Good customer service, and they are very helpful. Love doing the course instructions is clear and easy to log into course. I am enjoying studying with The Career Academy. Thank you.

28 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sonja,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 3 out of 5 stars

Completed

It was good fun tricky but got there in the end

26 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Iranui,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Thank you for your help and support

I have been with The Career Academy from 2023 to 2026, and I completed four certificates: Xero, MYOB, Accounts Payable and Receivable, and Business Bookkeeping. My tutors and The Career Academy have been very helpful and supportive of my courses. Thank you!

23 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Karon,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

A very nice and easy way to learn

It was a very easy going, fun and welcoming way to learn, the website is easy to navigate and the support team is very nice

21 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Taidgh,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

The curricWhere Compassion Meets Craft: A Transformative Journey in Groomingulum struck a perfect balance…

The curriculum struck a perfect balance between rigorous safety protocols and the delicate art of animal handling. From mastering equipment maintenance to understanding canine behavior and professional business management, every lesson was a step toward excellence. This course taught me how to provide not just a service, but a sanctuary of calm and well-being for every dog. I now feel fully equipped with the confidence and professional expertise to turn my passion into a high-standard practice. Truly a life-changing chapter in my professional journey.

3 April 2026
The Career Academy logo

Reply from The Career Academy

Hi Parisa,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I found the text easy to read and very…

I found the text easy to read and very informative, the process was straight forward

20 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Steel,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I loved it

I loved it! Help when you need it, left alone when you want it. It was really the best of both worlds

20 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Samuel,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

As the course was on line I was able to complete the course in line with my family needs and personal circumstances.

As the course was on line I was able to complete the course in my own time with the flexibility to pause learning to suit my situation.
Promt, clear responses to my questions was apprecaited along with clear instructions on how to complete the course and resources required.

18 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sarah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 4 out of 5 stars

Great course ,i learn,t a lot about my…

Great course ,i learn,t a lot about my favourite subject,help was only a call away aswell

19 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Paul,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Following the completion of my Certificate in Accounts Administration and Payroll

Following the completion of my certification, I observed increased engagement from employers, participated in multiple interviews, and successfully secured a position within two months.

2 January 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Haze,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

An Amazing Journey

It has indeed been a journey of deep and meaningful learning, and I am very thankful to the Career Academy for the support they have given me throughout the course. It is a well thought out course and very easy to navigate. If I had issues or questions, they were always there to fix or answer them. The marking of my work was always thorough. I thank the tutors for their constructive, specific and balanced feedback and feed forward and their honesty and professionalism. The resources and readings available gave me so many tips and strategies I needed to support the well-being of the students I work with. I 100% recommend The Career Academy to those looking to study in the future. Ngā mihi. Yvonne Apanui.

17 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Yvonne,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 4 out of 5 stars

It was such a good journey with…

It was such a good journey with studying in this career and learning too many helpful things..

16 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Dunya,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Customer service

16 April 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Friday,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

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