Thebuildersacademy Reviews 

135
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online training courses exceptionally clear, well-structured, and very easy to follow from the very beginning to the end. Consumers frequently praise the helpful staff and responsive customer support for making the entire educational journey simple and smooth. Some reviewers were not happy with the test structure, noting that certain exam questions are tricky and available practice options are somewhat limited. People genuinely appreciate the overall experience, yet these specific testing challenges stood out during their preparation, requiring extra time and effort to successfully complete the necessary professional qualifications.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is easy to... See more

Staff

People report positive experiences with staff, frequently noting that representatives are always friendly and... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the helpful and professional... See more

Customer service

Reviewers express great satisfaction with customer service, frequently praising agents for being polite,... See more

Website

Clients share positive opinions on website, highlighting the clean interface and well-designed layout.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything about the whole course was set out perfectly, really clear and easy to follow. The test itself was a mix of common sense questions, and some really tricky answers which could easily and l... See more

Company replied

Rated 5 out of 5 stars

Great service with the course & exceptional support both over the phone & by e-mail to ensure our candidates completed the courses in a short time-frame. Will definitely be using again.

Company replied

Rated 5 out of 5 stars

I had an amazing experience challenging myself and exploring a new career path. I’m truly grateful to Builders Academy for making this journey possible. Knowledge is powerful and profitable. For... See more

Company replied

Rated 5 out of 5 stars

My Online course was easy to set up & use with link . Reasonably priced courses, The staff on the phone line were good to help with any queries, Michael was very helpful & clear on explaining t... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Distance Learning Center

Written by the company

The Builders Academy is a leading UK training provider, approved to deliver CSCS Level 1 Health & Safety, EUSR-accredited courses, and the National Water Hygiene (Blue Card) qualification. We support individuals and businesses in obtaining essential construction and utility sector certifications through flexible online and remote learning options. Achieve your qualifications efficiently with expert support at every step.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

135 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(135)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Practical

Practical, easy and good material to study. Everything in on booking, studies, mock test and CITB test. Highly recomended

7 May 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Everything was set out in a very…

Everything was set out in a very understandable way, went through each step which was all mapped out, felt at ease all the way throughout, except the final exam, obviously a little worried about it, but with all the information that i had read, passed. very pleased with the way it all went.

25 May 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Great communication and service 👍

21 May 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Study hard

Study hard, then practice the mock exam. That is make you great!

11 May 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

The staff are all very helpful and…

The staff are all very helpful and professional

16 May 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 3 out of 5 stars

Good and friendly customer service.

Good and friendly customer service.
Spelling and grammar mistakes in the course and practice papers. Some of the answers in the practice papers are wrong. Very limited testing once a section of the course is complete (literally a single question in most instances).

14 May 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Very good it's was a very good test izy…

Very good it's was a very good test izy and quicker

6 May 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Great service and very helpful

Great service and very helpful

12 May 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

At first I thought It was going to be…

At first I thought It was going to be more difficult to manage , but it all worked great.

7 May 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

impeccable professionalism

The company made sure of my individual place safe guarding the qualification to be completed in due time impeccably.

I felt assured that I could complete the qualification after significant time away from the process and managed to pass the test with ease.

Very grateful to the professionalism that was catered for me.

5 May 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Great service & support throughout the…

Great service & support throughout the proces.

16 April 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Every step is convenient and make life…

Every step is convenient and make life easier. Thank you for making this platform

30 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Kerem was really supportive anHighly recommendedd was…

Kerem was really supportive and was able to accommodate getting a large group of CSCS training completed very easily. Highly recommended and look forward to using thebuildersacademy again

1 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Easy to navigate,clear instructions

Easy to navigate,clear instructions

27 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Doing it on my own pace

Doing it on my own pace
Learnt a lot about water hygiene that I never knew
Overall very good 💯%👍

18 April 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Easy peasy

Easy peasy, easy peasy

24 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thank you so much for your kind review! We really appreciate you taking the time to share your experience with The Builders Academy.

We’re delighted to hear you had a positive experience with us, and we wish you all the best with your training and future career.

The Builders Academy Team

Rated 5 out of 5 stars

Absolutely brilliant and the team…

Absolutely brilliant and the team behind it is great and very helpful I would highly recommend doing your CSCS with the company.

17 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

I had an amazing experience challenging…

I had an amazing experience challenging myself and exploring a new career path. I’m truly grateful to Builders Academy for making this journey possible.

Knowledge is powerful and profitable. For anyone who’s been procrastinating about getting into construction, I highly recommend giving it a try.

After earning two certifications already, I’m excited to continue my studies with them. Thank you for being part of my journey!

17 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Excellent service

The person who contacted me was very helpful , he all ways helped if I contacted him.
The course was very helpful and had a lot of helpful information i will definitely give people there contact info as they were very helpful.
I

1 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

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