theblackstuff.com Reviews 407

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the soaps and deodorants, for their high quality, natural ingredients, and delightful, long-lasting scents. Many people highlight how effective the products are for their skin, noting improvements in dryness and overall skin health. The customer service is also frequently mentioned as outstanding, with staff being responsive, helpful, and providing excellent support for orders and queries. However, some customers experienced issues with orders not arriving or being delayed, and a few were dissatisfied with the scent longevity of the soaps on their skin. There were also occasional reports of deodorants having a waxy texture, not twisting properly, or even causing skin irritation in some cases. A small number of people felt the product packaging was not ideal.

What people talk about most

Product

Consumers find product to be positive, with many praising the quality and effectiveness of the soaps and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Customer service

Customers consistently report highly positive experiences with customer service. Reviewers frequently praise... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the seamless and quick ordering process,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m always a skeptic, and got a recommend from a friend whose opinion I trust. Tried several other popular and similarly styled deodorants but none would lace the boots for effectiveness or aroma that... See more

Rated 5 out of 5 stars

This company is like no other, great products, scents, customer service,... haven't seen a company like this ever. Soaps that don't dehydrate your skin but moisturize it, deodorant that last all day,... See more

Rated 5 out of 5 stars

Been using TBS products (soap & deo) consistently since Feb 2024 and got to say what a great choice I made in doing so! Love the different variation of scents on offer which are all handmade with natu... See more

Rated 5 out of 5 stars

Have ordered 3 times now and very happy with these products. Got myself soaps and deodorants many different kinds. Shipment came to Finland in 5 business days. Using only their deodorant for now and t... See more


4.8

Excellent

TrustScore 5 out of 5

407 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

One wash and I can feel it

One wash and I can see and feel the difference on my skin already.

I normally have really dry skin and whilst its not totally gone (one wash it wouldn't be) both the feel and visually the difference on my skin is insane. It's also left my hair feeling lovely and soft.

Only washed with galway bay rum but it smelt amazing and lathered really well. I showered last night and could still smell it on me this morning!

The soap arrived well packaged and really quick. Impressive and will be sticking with the black stuff from here.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Black Stuff!

The product is absolutely fantastic! I have very sensitive skin and this is the only soap I've found that feels amazing and is pleasant, gentle and smells great to boot! Already put out another order!

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Not the best

It isn’t the best it’s expensive it feels rough on me and it smells mid in my opinion, couldn’t recommend it and it took ages to ship to me the quality isn’t great the product itself is just eh.

8 April 2026
Rated 5 out of 5 stars

Only soap I use now

I'm a steel worker so every day I come in sticking of sweat and metal as the dust covers me and is next to impossible to get off, this soap genuinly worked a miracle takes it off like it's nothing. I will be buying agian

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Impressed new customer

I recently tried the Black Stuff range, and I have to say I’m seriously impressed from start to finish.
The customer service alone deserves a mention—communication was clear, friendly, and genuinely helpful throughout. It’s rare to come across a company that’s this easy to deal with. They even went the extra mile by including a deodorant in my bundle after I had accidentally removed it, which was a thoughtful touch that didn’t go unnoticed.
Delivery was also surprisingly fast. Compared to other brands I’ve used in the past, where shipping can feel like it takes forever, this was a refreshing change.
As for the product itself—after just one use, I could already tell the difference. The soap smells fantastic, feels great on the skin, and delivers a noticeably better overall experience than what I’ve been used to. That’s saying a lot, especially since I’ve been loyal to another well-known brand for quite some time.
Of course, longevity will be the real test, but based on my first impression, I’m more than happy. So far, everything points to a high-quality product that lives up to the hype.
All in all, this has been a great experience, and it’s safe to say I’ll be back for more. Highly recommended.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Worth the money!

I heard about these on social media and purchased some of their products since i wanted to try something new.

The soap have a great smell and lasts for a good few hours and as a worker i can say that it really gets you clean.
And after a few uses the skin feels smoother too.

Im going back for more. Don't forget to use their offers as you can save some money there.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

John is a great guy

John is a great guy. A freebie after I didn’t like a previous order. My opinion changed and I had a great experience second time over! Skin feels amazing!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent soaps 😊

Thank you, i got my soaps yesterday, now i can shower again 😁😁
My second buy with 6 soaps and 2 Deodorants. I really love them.
Here in 🇸🇪 we have a really dry air in the long winter, so this soaps are really wonderful for the skinn and smelling so good.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product, team and all out top quality

I’ve been using Blackstuff’s handmade soaps for a while now, and I honestly couldn’t be happier.

Not only are the products top quality, but the service and communication are just as impressive. From the range, the scrub soap and cedar deodorant are definitely my go-to. I’ve found my favourites. All natural, no sprays, no chemicals, just proper, honest products that do exactly what they should.

What really stands out is the team behind it. Supporting a small producer that genuinely cares about its customers is brilliant. If there’s ever an issue, they’re quick to step in, take ownership, and sort it out smoothly and efficiently. That says a lot about the business.

Even having the owner active in the Facebook group, checking in and making sure everyone’s happy, you can tell they take real pride in what they do.

Keep up the great work, Team Blackstuff

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Honestly best soap ever !

Honestly best soap i have used by far never mind organic soap 🧼 this is unreal stuff from the texture to the smell and exfoliation these bars provide i am on my 3rd one now and can say that the black stuff have earned a customer for life couldnt be any happier with the services\products

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Every single product from myfirts order…

Every single product from my first order is top tier, ordered a baseball cap as a freebie in my bundle not expecting such a well made cap for a freebie! The deodorant is perfect for a hot day and the soaps leave you feeling completely scrubbed and clean. Definitely keeping my subscription and ordering more bits over time

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Super impressed

This stuff is amazing. My first time ordering and already looking forward to the next order. Incredible quality and smells magnificent. Get on it

27 March 2026
Unprompted review
Rated 4 out of 5 stars

Lovely soaps but they don't last very long

Was given a selection for my birthday. Nice soaps, feel clean and moisturised after use. Especially like celtic tiger. On my third bar so far. Last 2 soap bars both lasted 2 weeks. I'd say these soaps are on par with dr squatch as they lasted 2 weeks also. Would I buy them myself, nope, nearly £4 a week for soap, when a normal bar costs pennies. Will i be getting some for father's day, birthdays, anniversaries and Xmas. I hope so!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing freshness and cleanliness from natural products.

I’m always wary about instagram ads and buying things I see online but I said I’d give this company a shot, one of the best decisions I’ve made recently, especially the colognes. I ordered the Black stuff Wicklow mountains, and eucalyptus on ice. They all smell amazing, and you only need a couple of sprays, whereas some of the ones in the shop you could spray it 20 times and it’s still gone after a couple of hours. Really high quality soap and deodorant too! I’m delighted with my purchase and will definitely be a repeat customer!

25 March 2026
Unprompted review

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