Website was easy to use and a good but not overwhelming selection of phones. Good delivery time as well.
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See what reviewers are saying
I ordered this phone for my 86 year old Dad,his own broke in hospital recently. I ordered it on 18/5, and got e mails thanking me for my order and asking me to review my purchase. I haven't received t... See more
Excellent Service The phone was delivered within a few days of placing the order. I had been looking for a phone for my elderly relative and the Doro brand has a good name. He is very pleased with it... See more
The team at Big Button were very helpful and checked out all my questions in relation to a phone I wanted for my mum. They helped when I had difficulty inserting the sim card and I would use their s... See more
Excellent service
Excellent service. Problem with the phone and it was picked up and replaced immediately. Phone was bought for my grandmother. Exactly what she needed as very easy to use.
Fast delivery
Fast delivery. Product ok, a bit clunky, but it is one of the cheapest options. Basic but functional.
Ordered without any problem and…
Ordered without any problem and delivered the following day. Great service. Tom
I still have not received my product
I still have not received my product. I placed my order on 24/12 and have had no update until today to say that it is being processed.
I emailed and asked for an update but only got an automated response.
Website says product was in stock.
Great products and service!
Excellent Service
Excellent Service
The phone was delivered within a few days of placing the order. I had been looking for a phone for my elderly relative and the Doro brand has a good name. He is very pleased with it and I am happy that he can now speak with family and friends again. Good communication from the Bigbuttonphone store, Thank you
The team at Big Button were very…
The team at Big Button were very helpful and checked out all my questions in relation to a phone I wanted for my mum. They helped when I had difficulty inserting the sim card and I would use their service again
Product not delivered
Very fast delivery had the phone the…
Very fast delivery had the phone the next day. Recommend
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