Thebestticketfares Reviews 

143
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for making their flight arrangements wonderfully smooth and completely stress-free. Travelers truly appreciate the polite customer support team, frequently noting that dedicated agents go above and beyond to assist with securing boarding passes and managing schedule updates. Though some reviewers were not happy with unexpected price increases, discovering that they faced sudden requests for extra payments after completing their initial booking process online. A few other people also felt that overall communication was vague and confusing when dealing with delayed ticket confirmations and unexpected waiting lists.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, highlighting professionalism, attentiveness, and kind... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting helpful and professional... See more

Booking process

Users describe ambiguous interactions with booking_process, reporting a mix of extremely helpful customer... See more

Price

Reviewers mention ambiguous feedback about price, reflecting widely varying experiences. While some consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... See more

Company replied

Rated 4 out of 5 stars

It was mixed of good and bitter experience buying a flight ticket through best air fare. The day I bought the ticket I was misinformed by one of the sales team member named Rebecca. Very next day spok... See more

Company replied

Rated 4 out of 5 stars

I had a very positive experience booking my airline tickets, and Rebecca was extremely helpful throughout the process. She was professional, patient, and made everything clear and easy to understand.... See more

Company replied

Rated 4 out of 5 stars

Very cooperative staff Catrin deal with me today witch was good 👍 experience

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

143 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(143)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Atul gave me options for cheap flight deals, very patient with their service. Would recomended with this Agent with my next trip. Thanks alot Atul 🙌

Spoke to Atul first day for many options for a cheap flight ticket, very Liable and waiting patiently for my next payment due. Would recommended it for my next trip. Many thanks Atul

29 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

I have booked two flights tickets with…

I have booked two flights tickets with them on the website, and then the agent told only only ticket available, so the manager Mark, have been kindly assisting me with more options with dates and flights to fit my require, very patient and very professional service, at the end I have booked two tickets with the new date which made the booking process very easy.

28 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 1 out of 5 stars

SCAMMERS! Took my money for 4 tickets and refused a refund

DO NOT BOOK WITH THIS COMPANY!

They are absolute scammers. I purchased 4 flight tickets and they completely failed to provide the tickets or any legitimate booking confirmations.

When I realized this was a bait-and-switch operation and demanded a full refund, they flat-out denied it and gave me the runaround.

I have already been forced to contact my bank's fraud department to initiate a payment chargeback and had my credit card completely cancelled to stop them from making unauthorized charges.

Please stay far away from this site. I am reporting them to Trustpilot and consumer protection agencies to make sure no one else gets scammed by them!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Yes Neo the helpful person

Yes Neo the helpful person

26 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 4 out of 5 stars

Zoya

Normal service they showing me not actual price when I booked the have to monstrate actual price

26 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Provided good service and gave voucher…

Provided good service and gave voucher for discount Atul helped me

26 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 4 out of 5 stars

A good respectfully customer service

Thanks, Zoya, for the help
And resolve the mattra I hope the company keep the staff like you.

24 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Emily has been really supportive and…

Emily has been really supportive and professional in her dealings with me. My thanks to Emily.

23 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Good service my family is happy to…

Good service my family is happy to this service

23 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Jowa

Jowa provide good service

23 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Great help & service

Great help & service, thank you to Leo.

22 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Great service very helpful thanks

Great service very helpful thanks to EMILY

21 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

I have experience really good customer service from LEO

I have experience really good conversations with leo through out 1 hour period he really help me very well and explain to me really clearly even i give Leo a bit hard time and i am very pleased to Leo that he help me soo much and wait for me until i have get everything done. Leo deserves a big thank you.
THANK YOU LEO !

19 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Nikhil was amazing

Nikhil was amazing

19 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

The experience i have had with this…

Zoya was really helpful sorting our boarding passes and quiet polite

19 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Happy with Atul’s services

Atul dealt with our request professionally and was prompt to resolve the issue. He was understanding and patient to explain the process and support us.
Thanks .

18 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

It was my first time booking ticket…

It was my first time booking ticket from this at first i was really disappointed but harsh help me out from this condition such a great guy he is very nice guy and very helpful thanks harsh

6 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Zoya and Nadeem have helped me…

Zoya and Nadeem have helped me throughly throughout this process I am really happy with their service I have been very stressed out since yesterday due to the situation about tickets and seats but they have helped out a lot and I couldn’t be more grateful.

7 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

I made a booking with best ticket fare…

I made a booking with best ticket fare for which Amit Sharma made his best efforts to get it succeed. Thanks to Amit.

30 April 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

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