I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was mixed of good and bitter experience buying a flight ticket through best air fare. The day I bought the ticket I was misinformed by one of the sales team member named Rebecca. Very next day spok... See more
Company replied
I had a very positive experience booking my airline tickets, and Rebecca was extremely helpful throughout the process. She was professional, patient, and made everything clear and easy to understand.... See more
Company replied
Very cooperative staff Catrin deal with me today witch was good 👍 experience
Company replied
4.1
Great
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service from Emily for online…
Good service from Emily for online check in support.
15 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Aarif
I really appreciate Aarif for helping me and sorting out my issue.He was very professional ,kind and cooperative.
14 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
I booked my tickets online whilst…
I booked my tickets online whilst speaking to an agent who talked me through the process. Initially I received a good deal and booked and paid. I then discovered that it was no longer this price and a child had been booked rather than an adult. The seat could then simply not be changed to adult and a long winded process occured. Neo then assisted the booking and tried his best to accomodate. He was helpful and communicated well. However, my initial cost escalated by another £700. I was told I couldn't be refunded. I would not choose to use this company again.
11 June 2026
Unprompted review
The service was fantastic
The service Neo offered was fantastic, easy, and very supportive linguage for customers.
I've met my expectations, thank you Neo
13 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Prachi and harsh are very helpful
12 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Zoya and aadil both were quite helpful…
Zoya and aadil both were quite helpful in booking and confirming the flights thanks to them
11 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Well when I found a flight that was…
Well when I found a flight that was £535 on your web site I was happy. Then a day later the guy who phone me up,to tell me it’s not available now. Then told me there a flight with Gulf air for £744. I was not happy cause I had to find another £209. So I won’t be coming back for my Philippine ticket. I don’t like being messed about. But the guy who I spoke to named Peter was good.
10 June 2026
Unprompted review
My problem was resolved
I had a mix-up with my ticket and baggage at booking, but customer service quickly solved the problem and left me completely satisfied
10 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Emily providing me great job in my…
Emily providing me great job in my emergency situation I am very pleased to help, really appreciated Emily.
11 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
EDWIN was wonderful
EDWIN was wonderful! Had a great experience with this company.
10 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Jimmy is good parsons who give a good…
Jimmy is good parsons who give a good deal .very nice to talk with jimmy thanks again
10 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Bella is good she helped me to get my refund
Bella is good,she helped me to get my refund
8 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Thanks customer support for helping alot
First it looks liked too good to be true the price we were offered so went for it but a little misunderstanding was created between us due to age of a child.and booked fare couldn't confirmed.
And will get full refund within 2 days.
Customer service was excellent 10 star since I purchased it.specially Zoya I spoke with on the day and today.
Finding deals are easy just confirm it with them over the phone before purchasing. You will get a lot help from customer service. And will not be disappointed
Thanks Zoya
And thanks rest of customers service
For changing my mind for upgrading review
3 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
they take your money but don't give you…
they take your money but no ticket
2 June 2026
Unprompted review
I had a great experience working with…
I had a great experience working with Rio on booking my airline ticket. From the very beginning, Rio was incredibly helpful, making the whole process smooth and stress-free. What really stood out was the consistent follow-up at every stage — I was kept informed and supported throughout the entire booking.
Even when I needed to change my outbound flight dates, Rio handled it quickly and efficiently without any hassle. The level of attention, responsiveness, and professionalism made a big difference.
I truly appreciate the excellent service and would highly recommend Rio to anyone needing assistance with travel bookings.
2 June 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Hi I bought my flight ticket from the…
Hi I bought my flight ticket from the best ticket fares The person Sold me my ticket very helpful and up dates me all the time very professional, keep me informed . He (S.A.) was very polite. Hopefully I will recommend others to use this firm.
30 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Zoya was really helpful better than the…
Zoya was really helpful better than the other who made false promises Zoya made everything simple and quick
31 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Emily has been really helpful to get…
Emily has been really helpful to get everything sorted for me
30 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Since 28th and 29th may 2026 my flight…
Since 28th and 29th may 2026 my flight booking was completed in a very high standards communications. I was greatly guided by Mr Rio and Mr Edwin and ms susan . I sincerely appreciated all the support towards my Flight the Manager was also very lenient towards my concern, all resolved now BOOKING CONFIRMED. PRICE WAS FARE AND JUSTICE GOOD AND GREAT. AMAZED. . I am delighted cannot wait for my vacation.
I recommend all new Customers out there to opt with AND FLY with THE BEST TICKET FARE COMPANY. I am so happy 😊 very very delighted
28 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
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