THE BARN Reviews 

Purchased three bags of coffee from The Barn for over the Christmas period. Absolutely fantastic single origin speciality coffee with a beautifully even light roast applied, in order to highlight the terroir of the beans. The Gesha from Volcan Azul was very complex! Shipping took a week to the UK, which is fine. Handled by FedEx. No issues there. This was my second order from The Barn, and I have just placed another order for January's coffee drinking, and can't wait to start brewing some more incredible single origins from around the world. Couldn't ask for more!

Coffee wise there is nothing to complain but when it comes to delivery and communication you can face horror, like in my case. You can only communicate by sending messages for which it takes DAYS for them to reply; in my case up to 8 days. There is no way to call them directly. My order took almost 20 days to deliver completely; once and never again. The Barn should take an example at Leuchtfeur Coffee - Hamburg, these guys have an amazing range and deliver within 24 hours from Germany to The Netherlands.

Perfect specialty coffee with prompt delivery!

Amazing coffee, great pricing, and the shipping is always on time with the estimate.

What more could you want =)

I have a monthly subscription order. This month the order has been 'ready to ship' for a week now. I contact customer service to ask what's up and they tell me it's already my property and I should ask DHL. While it's true the law states that the package in-transport is responsibility of the customer, DHL never picked up the parcel. DHL was unsurprisingly unhelpful when faced with my query.

The Barn eventually sent a replacement order. I whish they would spare me the pain of dealing with DHL.

Great service and great coffee for a great experience.

I've ordered from many coffee roasters in Europe, and The Barn is my favourite. I love their roasts, their drip bags and instant coffee is great for travel, and their customer service is brilliant.

Do not make a subscription with them!

I have a long standing subscription with them and last months order was a disaster.

They sent the package with an incomplete address. I contacted support already three times, one time the agent said she will send the order on Monday and im still waiting. They ignore your messages and dont answer back; and good luck getting a hold of them.

Its already the 17th of June and the beans were supposed to be delivered on the 23rd of May!

Im canceling my subscription with them…worst service ever

Ordered the masterpiece , it didnt come and was sent back , the shop didnt notice , not until I wrote them 2 weeks after asking where my order is , they say the will ship it immediatly , another 3 weeks passed since then, and nothing , I again wrote an email , they said they are having problems and will send it soon with some extras. Since then 3 more weeks passed and I still havent received anything . Their incompetence is funny , the masterpiece coffees are very hit or miss , out of 5 I only liked one, they keep adding fruits to it . Wouldnt recommend .

I ordered the vegetarian tagletelle - it arrived piled high with tagletelle and you had to hunt for the mushrooms and what ever else which it was to come with and very bland - no sauce. Had to ask for Parmesan cheese to add a bit of flavour. The sweets were good but if you are a vegetarian avoid this restaurant

I ordered their Test Roast and La Colina. Fast shipping and amazing coffee

Wasn't able to use my use my tasting voucher after it was cancelled during the pandemic