The Avenue Estate Agents Reviews 

Bailee and Alice of The Avenue estate agents truly went above and beyond to support us during the recent sale of our house. They were always available, honest and transparent and we'd have no hesitation recommending Bailee and Alice if you are looking to buy or sell in the Thurrock / Havering area.

We recently worked with Natalie Holden and honestly couldn’t have asked for a better experience. From the very beginning, she was absolutely amazing, professional and approachable throughout the whole process. This can be such a stressful experience, but she made everything feel so much more manageable and more of an adenture by keeping us updated every step of the way.
Nothing was a stupid question or something she wasnt willing and eager to answer, Natalies knowledge of the market and the whole process gave us real confidence, and she genuinely cared about us and the best outcome rather than just treating us like another sale.
Her hard work, persistence, and dedication helped keep everything moving smoothly. We always felt supported and informed, which made such a difference.
We’re so grateful for all her help and would highly recommend Natalie Holden to anyone looking to buy or sell a property. Thank you again for everything! If we havent said already you were brilliant!

Right from our very first meeting, we knew that we had made the right choice with Emily. Incredibly professional, and on the ball throughout the process. We struggled to find anywhere to buy, and she was always on the end of a phone with her wise counsel, and even a shoulder to cry on when things got stressful. We have never encountered anyone before that is so good at what they do, and cannot recommend her enough. Do yourselves a favour, and don't bother with any of the high street estate agents. There is no comparison!

I just bought my new house from them, really glad with the experience starting from booking a viewing to move in the property, very good communication all through the process, friendly and supportive team mainly Ben and Victoria from Derby branch.
When things agreed and went in a complicated chain we always had update from them on a WhatsApp group which was really positive during this stressful process .
I highly recommend this agency.

Anita Adams was wonderful to deal with. She made the whole process easy and stress free. Anita was very efficient, organised meetings, calls and replies very quickly and acted promptly to and hurdles we encountered.
We highly recommend Anita and Avenue and are so grateful to them for helping us move to our forever home 🏡 ❤️

I had not really thought about the Avenue before and considered them just another estate agents; I was wrong. The dedicated time from Martin was outstanding, he was always there, always supporting and finding out a solution and way forward. He pushed things forward, provided useful local contacts and contacted me even after office hours on updates. Gone are the days of visiting the office or ringing the estate agents only to be told they are out or unavailable. I dealt with one person, who knew what was going on and he always got back to me. Martin is passionate about what he does, is friendly and helpful.

From the start they offer a modern selling experience with in-depth knowledge of pricing current market. the use of video drones and social media really helped to produce a quality video and pictures. as well as honest advice on little things to improve to sell the house. really worked we sold our house after a month having been on the market with previous agent for over 6 months with no viewings . the whole team worked hard and setup WhatsApp chat where we could communicate and get quick responses. would highly recommend them.

Emma and the team were brilliant from day one. Professional, thoughtful and supportive but also super practical and friendly throughout. We found the whole process to be a breeze with their help and advice - and they went above and beyond to make things easy and calm for us. We wouldn’t hesitate to recommend them to family and friends (in fact we did!).

Emily was a breath of fresh air to work with on the purchase of our house, constant communication - never had to ask for updates as she was in regular contact. Personable, professional and clearly loves what she does! :)

Henry was excellent throughout the transaction. Despite having to deal with very difficult clients, Henry was helpful, supportive, persistent and totally professional.
We would definitely use him should we ever move again.

We cannot recommend Henry Teal and The Avenue enough. We had been on the market for 5 months with barely any engagement. Henry had done his research on our house and knew more about it than we did. We loved the photos and the personal videos that he did, they really elevated our home and made our house really stand out from the competition. His after sales service was still amazing even though the fruits of his labour actually prompted a buyer from when we were up with a different agent. He still negotiated the sale and handed it over no quibble to our original agent. We thought this showed amazing integrity.

Bailee was super helpful. We aren’t looking to sell our property but we’re keen to get a rough idea on value. He was super helpful & gave us a lot of detail. He definitely sets himself apart from the other agents in the area!

Henry was an incredible agent throughout a long & tough process. Always remained positive, went above & beyond to ensure the sale completed, offering suggestions & explanations to the buyer, putting everyone at ease.
I would highly recommend him to everyone, you can really tell he cares about his clients.

What a breath of fresh air Henry Teal is! I can’t recommend him highly enough, so professional, knowledgeable and caring and he works so hard to make selling your house as smooth as possible, nothing is too much trouble, thank you Henry

Big thanks to Henry and Jack for an amazing service from start to finish. Henry took over the area and helped us immensely through the marketing and completion of our sale. Henry went above and beyond by chasing all involved throughout the whole chain and all of the solicitors and even chased esbc for our documents which were needed. We cannot recommend The Avenue highly enough! Thanks again chaps!

Super responsive and helpful in answering queries whenever they arose. Kept me fully up to date throughout the process and nothing was too much trouble for Henry.

My fiancé and I bought our first house with The Avenue and were blown away with the quality of the service. Emma and her team were fantastic every step of the way, were in constant communication with us and were so supportive. The creation of a WhatsApp group with a dedicated liaison was a fantastic idea and really helped speed things along which would normally get bogged down with solicitors. I would highly recommend The Avenue to anyone buying or selling their house

We cannot thank Emily enough for her incredible support throughout our recent move. What should have been a straightforward process became incredibly drawn-out due to some very difficult legal teams, but Emily was our absolute rock throughout.

While other parties were slow to respond, Emily was proactive, transparent, and kept us updated every step of the way. She consistently went above and beyond her job description to chase progress and keep the chain from collapsing. Her professionalism is top-tier, but it was her empathy and positivity that truly got us through the finish line. If you want an agent who actually cares and delivers, ask for Emily!

Emily was fantastic throughout the entire process and she helped us get our dream home. She was proactive, engaged and incredibly responsive to all our queries. She helped a lot making sure things were moving along with all parties and her communication was clear.

Martin at The Avenue really looked after us. We had quite a lot of twists and turns during our journey which can be unsettling at times but we always felt very well advised throughout the whole process from start to finish. A superbly friendly experience overall, professional at every stage and most importantly Martin sold our property within hours of it going on the market right from the get go. We are truly grateful for the advice, care and attention we received throughout and would highly recommend The Avenue. We don't intend to move home again for a long time, but when we do, we will definitely use The Avenue again. Thank you Martin!