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Theatretrain Reviews 713

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being fabulous, caring, and dedicated, creating a supportive and welcoming environment for all children. Many people highlight the exceptional service, noting how the company helps children grow in confidence and develop new skills, often leading to life-changing experiences. Reviewers are particularly impressed with the opportunities provided, such as performing at prestigious venues like the Royal Albert Hall, which are described as outstanding and professional. However, some customers also noted minor issues, such as difficulty hearing solo performances during shows, suggesting that sound quality could be improved. Additionally, some feedback indicated areas for improvement in supervision during summer school.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their supportive, professional, and... See more

Service

People report positive experiences with service, often highlighting the passion and hard work evident in... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the performances enjoyable and... See more

Location

Clients share positive opinions on location, with many reviewers expressing delight about performing at... See more

Product

Users describe positive interactions with the product, highlighting its ability to build confidence in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Iris has been attending King’s Lynn theatre train for 3 years and loves it! Her confidence and ability has grown so much. She has made life lasting presious memories ( such as performing at the Royal... See more

Company replied

Rated 5 out of 5 stars

My daughter loved theatre train with Mark and his team. She completed her school work experience with them which Mark went above and beyond to tailor to her requirements They really do bring o... See more

Company replied

Rated 5 out of 5 stars

Our daughter has been attending Theatretrain Minis for just over a year now and she absolutely loves it! She looks forward to her class every single week and always comes out bursting with excitement... See more

Company replied

Rated 5 out of 5 stars

Theatretrain King’s Lynn is an exciting opportunity for children to express themselves in acting, singing and dancing. My daughter loves it. Over 3 years she grew in confidence, learnt lots of new ski... See more

Company replied


Company details

  1. Performing Arts Group

Written by the company

Theatretrain is a franchise performing arts company offering professional classes in singing, dancing and acting for 4 to 18-year-olds at almost seventy centres across England and Wales. Established in 1992 by educator, author and industry expert Kevin Dowsett, Theatretrain has become synonymous with excellent teaching standards and large scale national performances at prestigious venues such as The Royal Albert Hall and O2 Arena. Kevin has always believed in the power of the performing arts to enhance young people's lives and provide them with the necessary skills to reach their full potential in any career they choose. A solid foundation in teamwork, communication skills, resilience and confidence can take you anywhere! Theatretrain centres are known for their warm welcome as well as their professional attitude. No auditions are necessary and all levels of ability are catered for. For students wishing to get a taste of the professional world of film, TV, stage and live events work, professional representation is available on completion of six months Theatretrain membership.


Contact info

4.9

Excellent

TrustScore 5 out of 5

713 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The highlight of my daughters week!

My daughter absolutely loves Theatretrain Bristol! It is genuinely the highlight of her week, and she looks forward to every session. The teachers are incredibly supportive, encouraging and passionate, helping children build confidence while having lots of fun.

Since joining, I’ve seen such a positive difference in her confidence, performance skills and friendships. The atmosphere is welcoming, inclusive and inspiring, and it’s wonderful to see how much the children enjoy being part of the Theatretrain family.

I couldn’t recommend Theatretrain Bristol highly enough to any parent looking for a place where their child can grow in confidence, develop new skills and make amazing memories.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Best performing arts industry

Every Saturday I wake up at around 7:30-8am and think Finally! I get to go to Theatretrain again after a very long week of school. The people you meet there are so kind and so are the creatives team. Everyone there gets a chance to shine in the spotlight, whether that’s leading a dance, being a main in the dramas, or even getting a chance to audition for a solo. Everyone there makes life long friends and meet new people every step of their Theatretrain journey. I have been with Theatretrain for near enough 5 years and every Saturday feels like 3 hours is not enough for me as it’s the thing I enjoy the most ♥️

I seriously recommend this to any parent looking for a place for their child to shine. ✨
I would also like to mention how awesome Theatretrain is for their shows. I have done a show at the royal Albert hall back in 2023 and it was the most memorable thing I will always remember and my Theatretrain group have done some quiet unforgettable performances 💖

1 June 2026
Unprompted review
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Reply from Theatretrain

Thanks for a great review and recommendation Lilly. We're delighted to hear how much you love our classes.

Rated 5 out of 5 stars

Incredible

Incredible! Our daughter loves all the team at Theatre Train and it’s the club where she is absolutely at home and can be herself. It’s a joy to watch their shows and see how buzzing they are when they come home from TT each week.

30 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars.

Rated 5 out of 5 stars

Theatre Train Maidstone

My 8 year old daughter has been attending Theatre Train Maidstone for almost 3 years. Saturday mornings are the highlight of her week ! She is learning so much about all elements of performing and has a real love for drama, and a huge part of this is down to the guidance, support and care she is given. The team work hard to make every child feel like they belong and to nurture their skills and praise their achievements - very little phases Zara and I think a large part of that is due to the confidence she has gained being part of such a friendly, fun and educational theatre group. Thank you Olivia, Alice, Emma and Lauren

24 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review and 5 stars Faye.

Rated 5 out of 5 stars

A Spooktacular Superstar Performance from TheatreTrain King’s Lynn

Absolutely blown away by TheatreTrain King’s Lynn’s production of The Addams Family at the King’s Lynn Corn Exchange. What an incredible show from start to finish!

The cast were nothing short of superb — every single performer brought energy, confidence and personality to the stage.

The children were outstanding; their talent, professionalism and stage presence were beyond their years. You could see how much hard work and passion had gone into every moment.

The comedy timing was brilliant throughout, with so many laugh-out-loud moments, balanced perfectly with stunning vocals and emotional performances. The choreography was sharp, creative and incredibly well executed, while the costumes and overall production design captured the spooky Addams Family vibe perfectly.

A truly entertaining, polished and heartwarming performance that showcased an amazing young cast and creative team. Huge congratulations to everyone involved — you should all be so proud. A real superstar production!

24 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review Gemma. We're thrilled that you enjoyed our latest production.

Rated 5 out of 5 stars

This performance was so good

This performance was such a good take on The Addams Family - all the cast put their all into the production and made a pleasurable afternoon for all

24 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars Janet. We're delighted that you had an enjoyable afternoon at the show.

Rated 5 out of 5 stars

I found the performance very enjoyable…

I found the performance very enjoyable and fun
Impressed with the timings of all the children and the excellent singing, particularly, the solo singers
I enjoyed this more than some professional performances I have seen in the past
Well done to all involved

24 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the review Jayne. We're glad you enjoyed the show.

Rated 5 out of 5 stars

I saw the production of The Addams…

I saw the production of The Addams Family - the cast were amazing and all the songs were really good. Look forward to seeing their next production.

24 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review Evie. We're glad you enjoyed the show.

Rated 5 out of 5 stars

Joseph’s Waller

This is the best place. Since I began I have been making friends and learning lots of new skills. Mark, Laura and our teachers are the best and they help you succeed.

23 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review.

Rated 5 out of 5 stars

Theatretrain Maidstone = incredible performing arts school - highly recommend

My daughter has been attending Theatretrain Maidstone for around 18 months now. I highly recommend this performing arts school. The teachers, led by Olivia (the company director), are all exceptional and clearly truly care about the children/pupils who attend.

The annual performance was last weekend and it was absolutely incredible. It truly highlighted all involved, by way of the cast (the children) as well as the team behind it.

Olivia’s leadership, alongside the support and encouragement from the wider team, very clearly creates an environment where children are able to truly flourish in confidence, performance and teamwork.

Alongside this, it is truly inclusive and everyone is kind, friendly and willing to help and support others.

16 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review and recommendation Karri. We're so glad that your daughter is loving our classes.

Rated 5 out of 5 stars

Excellent Experience From Start to Finish

Absolutely amazing experience with Theatretrain Maidstone! The staff are incredibly supportive, professional, and welcoming. They really help build confidence in children while making learning fun and enjoyable. The classes are well organised, and you can clearly see the passion and dedication from the teachers. Highly recommend to anyone looking for a positive environment for acting, singing, and dancing. Thank you for all the hard work you do.

16 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review.

Rated 5 out of 5 stars

Theatretrain - Maidstone

My daughter enjoyed the Theatretrain, Maidstone very much. She loves singing, dancing and acting. Last week they did the Show”Midnight Summer “, all the kids performed well, such a great team work. Well done to the teacher Ms Olivia and Children.
Keep it up high guys !!!

16 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the review Sumedha. We're glad you enjoyed the show.

Rated 5 out of 5 stars

The pin badges were such a great idea

The pin badges were such a great idea!
Another incredible performance.
Madison absolutely loved being part of the show. I’m so looking forward to next years show already!
Madisons confidence has grown significantly since she joined Theatre Train Ashford. Thank you so much for all the hard work and effort you put in with them!

17 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars. We're glad you enjoyed the show.

Rated 5 out of 5 stars

Maldon Theartetrain

Wow what can I say my little boy was so shy before attending theatretrain (Maldon) and meeting the fantastic staff teachers helpers and all round fabulous people that helped him become the young man his turning into today and I know that theatretrain had something to do with that so thank you to you all thanks for your incredible knowledge and the support throughout the years

21 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review Leanne.

Rated 5 out of 5 stars

“Our son attended Theatretrain for…

“Our son attended Theatretrain for three years and it was such a positive experience for him. During his time there, we saw a huge growth in his confidence, friendships and overall happiness.

The teachers were always supportive and encouraging, and Mark, the Centre Director, was fantastic throughout. His passion and dedication really create such a welcoming and professional environment for the children.

Although our son has now moved on, we are very grateful for everything Theatretrain gave him and would highly recommend it to other families.”

5 October 2025
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars Clare. We're glad that your son enjoyed his time with us.

Rated 5 out of 5 stars

Our daughter attends Theatretrain…

Our daughter attends Theatretrain Maldon minis sessions and absolutely loves it, to say it’s the highlight of her week would be an understatement, every week she comes out smiling and excited to tell us what the group have been learning, the classes are fun, full of energy and everyone is so warm and welcoming especially Mark the centre director, along with the rest of his incredible team, Thankyou so much for all you do for our little ones x

16 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the super review Abby. It's lovely to hear how much your daughter enjoys the Minis sessions.

Rated 5 out of 5 stars

Mark and his team are amazing

Mark and his team are amazing, my son loves his time at TT, made many friends and always comes home with a smile, thank you Mark.

2 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review Jo.

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