The Online Shopping Company Reviews 

709
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Absolutely rubbish do not order from this company... Ordered 2 underbedstorage with lids and 2 duvets sets.... Got the storage containers no lids no duvet sets and 1 of them was broken. I complained a... See more

Rated 1 out of 5 stars

SCAM ALERT!!!!!!! -⭐⭐ YES minus ⭐⭐ I prided myself in helping others from getting scammed online. But low and behold I've been scammed myself so please stay away from this company or similar sit... See more

Rated 1 out of 5 stars

Rated one star because there is nothing lower. Ordered 2 brand name sandals. Got 2 no-name sandals that were different sizes! They offered a 5% return. Not honorable or honest. Most frustrating onli... See more

Rated 1 out of 5 stars

pictures showed birkenstock sandals 'made in Germany' but got cheap imitations. Complete scam. surely paypal and facebook should be onto them .Strange before ordering I looked for reviews but could no... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

The Online Shopping Company non-trading domain. We only display product reviews on this website. Please refer to our websites for more information about us.


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1.2

Bad

TrustScore 1 out of 5

709 reviews

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1.2

All reviews

(709)

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Rated 1 out of 5 stars

Absolutely rubbish do not order from…

Absolutely rubbish do not order from this company... Ordered 2 underbedstorage with lids and 2 duvets sets.... Got the storage containers no lids no duvet sets and 1 of them was broken. I complained and got 1 storage container with a lid sent to me again. After some emails back and fore..... Got half a refund

25 January 2025
Unprompted review
Rated 1 out of 5 stars

suibstantial.com Ordered a sweatshirt…

suibstantial.com Ordered a sweatshirt off line for its pattern and appeal. When I received it, it was nothing like advertised except the look, and that was a printed pattern. Tried to return it and they refused to allow the return. Stating I received what I ordered, even though I told them I was not happy with it. I normally will write good reviews on places but this place is one who deserves below a one star.

11 October 2024
Unprompted review
Rated 2 out of 5 stars

They take orders for stuff not in stock…

The products I received were ok for the money however not all the items I ordered arrived. There was no communication that there were any issues and no invoice/note with the order either. When I told them the order was short they said the item was out of stock. I then had a string of emails back and forth when I asked them to why they had allowed me to order and pay for something that they did not have. I asked them to send different colour as replacement and that they should not have taken an order for product they did not have but they said I would have to pay postage. The customer service at this point was extremely poor and the tone of communication poor.

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered and never received. Impossible to get in contact with company. Please do not send money to them. Problem is they will just change the company name ..

4 July 2024
Unprompted review
Rated 1 out of 5 stars

Moda London dress featured on pinterest

Ordered dress from Moda London as featured on Pinterest - literally nothing like the picture and costs more to return than to buy - be careful real scam!!! I might make a tablecloth out of it although fabric so cheap - unwearable!

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Would have given 0 stars if I could

Would have given 0 stars if I could. DO NOT BUY FROM THIS COMPANY. The shorts I bought were NOTHING like those advertised… “one size fits all” is fine if you are a UK size 8!! No tummy control panel as advertised. Shocking quality, they took more than they cost and spent almost three weeks with a robot customer services trying to return and get full refund. Final options were to pay £12 myself to return for a full refund or accept £6 refund/compensation. Didn’t trust them to refund me for the shorts so gave up and took the £6. Has been paid but will never buy from this company EVER again!

15 June 2024
Unprompted review
Rated 1 out of 5 stars

Birseeeing

Birseeeing
I had to give 1* as it doesn’t allow me to give none. I had a total amount, I agreed and paid via PayPal. I checked my PayPal account and they had transferred £2:91 more than the total payment. I reported to PayPal and I also sent emails to this online shopping company. PayPal denied me the return of this difference and I have appealed it but I was denied it again. I am still waiting for this company to email me back.

6 June 2024
Unprompted review
Rated 1 out of 5 stars

Fraud

Wish I had checked here first before making my purchase! I have reported to my bank

24 May 2024
Unprompted review
Rated 3 out of 5 stars

Distribution not as stated

I bought mosquito lamps both arrived no problem product says you can use outside you can switch on /off can't find the on/off button at top so you need t keep plugged in so description not as say just bit of advise for anyone who buys it , but it does work

22 May 2024
Unprompted review
Rated 1 out of 5 stars

TEMU SCAMS PEOPLE IN CANADA

I keep trying to resolve a purchase issue but they have the worst customer service skills ever! I give up and they keep sending emails saying they can’t help me for a mistake they made! I’ve been told that there is a lawsuit in the USA for selling customer information! I was warned not to give them my business but I didn’t listen. Now I’ve experienced it for myself and it’s just another lying 🤥 company pretending to be high quality but they aren’t. They told me they care but after what I’ve been through for two months over a $3.00 product and them choosing the wrong colour but not willing to fix the issue. I mean seriously folks, the amount of time I’ve spent emailing them back and forth..🤬😤…I think I have better luck with Amazon or even Walmart. What a waste of time Temu is!!! Don’t even bother! And this is coming from someone who has paid experience reviewing products. Yikes 😳

19 May 2024
Unprompted review
Rated 1 out of 5 stars

I wish I'd read the reviews before I…

I wish I'd read the reviews before I placed an order over a month ago. Not able to track item and when I initially contacted them via email I was told to be patient. All my emails since then are bounced back. Total scam. Anyone who has had the same issues, I recommend contacting your bank and reporting as fraud. Only way to hopefully get the money back and hopefully the bank fraud team can report this scam.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Ralph Lauren

I ordered an eyeglass case
RL showed a hardcase which I wanted. I got a cheap soft case instead. Sending back will cost more than what I paid for so I am stuck with something I did not order and do not want.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

I have been waiting since October 2023…

I have been waiting since October 2023 for my goods and the usual reply that they are experiencing an issue with their carrier. Rubbish!
I will be emailing them daily and I advise everyone else to do so.
If I can’t get my goods at least I will clog up their email.

31 March 2024
Unprompted review

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