The Foldie Reviews 

2,061
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 940 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality, noting they are well-made, practical, and stylish, often exceeding expectations for what they can hold. Many appreciate the bags' ability to fit under airplane seats and their security features, making them ideal for travel. The customer service is frequently highlighted as excellent, with quick and helpful responses to inquiries and issues. However, some customers also noted issues with delivery times, which occasionally took longer than expected, and some experienced problems with product quality, such as stitching coming undone or items appearing cheap. A few other people also felt that the customer service was unhelpful when dealing with faulty goods or lost orders, leading to frustration.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, versatility,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of the products,... See more

Order

Users describe ambiguous interactions with order, with some customers finding the ordering process easy and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast delivery times and... See more

Customer service

People report positive experiences with customer service, often describing agents as friendly, responsive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although it took a while for the bag to arrive (apparently customs checked it), I was very happy with it on holiday. I mainly used it for onboard items but on the way back it proved its worth as our R... See more

Company replied

Rated 4 out of 5 stars

This bag does exactly what it promises - it holds heaps, is very well-made and folds up. I used it as an on board overnight bag on a train trip when I had to stash my big bag. I fitted all I needed w... See more

Company replied

Rated 5 out of 5 stars

When one of my Foldie sling bags started to look frayed where the strap and bag met I wrote to Foldie as the bag had light use and was less than 6 months old. They quickly replied requesting a photo... See more

Company replied

Rated 5 out of 5 stars

Love my FOLDIE & girlfriend who I gifted the second one agrees. Her bag presently enjoying Paris & mine has just returned from China. Quality product I trust with everything & popping under seat or ea... See more

Company replied


Company details

  1. Bags and Luggage Store

Written by the company

The Foldie is a foldable travel bag that comes as a tiny square pouch. It expands into a large travel tote that has plenty of room for any kind of trip. The Foldie is perfect for traveling by airplane, on long road trips, visiting family on weekends, cruise vacations, working out at the gym, and so much more. One bag to fit all your needs! All orders get shipped from our five U.S.-based warehouses.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,061)

860 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sling Bag saved our trip

I purchased the Sling Bag, I got 2 for the price of one my daughter is using one and I have the other. We are currently in London (from Perth Australia) and yesterday while in a crowd someone tried to cut the strap of my bag, thank goodness for the wire as this saved my bag, had they managed to get my bag I would be stuck with no money and no passport as they were both in the bag at that time. I would recommend this bag but don't be complacent as they will still try.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

THE FOLDIE

The Foldie is really a super bag plenty of room in it.
I bought it as I am a frequent traveller so will come in very handy.I bought a Navy and Purple one.
One is for my daughter.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, good quality and it sits well on top of my wheelie suitcase.
I got them whilst on offer so buy one get one free.
I got the turquoise and purple.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Had a good experience ordering the…

Had a good experience ordering the Foldie, especially as it was on offer BOGO Free.
They arrived safely. Have used one of them already. Its so expansive. The "wet" pocket is so useful. Having spent a weekend in London it was ideal.

2 April 2026
Rated 5 out of 5 stars

Just in time

I wasn't sure about ordering from Foldie as I'd only seen them on Facebook but I risked it. Delivery took a little longer than normal but my bags arrived about half an hour before I left for my holiday so well done!!

2 April 2026
Rated 5 out of 5 stars

Ordered 2 Foldie holdals

Ordered 2 Foldie holdals, they were delivered quite quickly. Have yet to use them on a flight so we’ll see how they fit under the seat🤞. Seen to be quite roomy with plenty of pockets.

2 April 2026
Rated 1 out of 5 stars

Received mine today

Received mine today
I bought the by one get on free sling back at 39.99..
Definitely not worth nearly 40 pounds ..and I would not even pay 20 pounds for the one .
It's a standard small bag ..a couple of pockets ..and 1 clip lock .
You could by bigger sling bags cheaper ..provided your own lock .I had high hopes but the bag my mother in law bought me for 5 pounds is way better .very disappointed .I would not waste your money ..emailed for return and no reply

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Travel and Crossbody bags

I ordered the B1G1 travel Foldie and the B1G1 Crossbody Foldie. The ordering process was easy and delivery quick. I have been able to pack a week's worth clothing in the travel bag. I feel like it will pass through TSA and fit nicely under my airline seat. The Crossbody is big enough for my phone, passport and other necessary items I need to get to quick while traveling overseas this summer. I highly recommend the Foldie line of traveling bags.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I purchased 2 of the Your travel essential crossbody bag FOLDIE BAGS under…

I purchased 2 of the FOLDIE BAGS under there "buy one get one free" offer after seeing it online. I am about to embark on one of many cruises ,and it will be just perfect as a crossbody bag. It holds so much of what you need when travelling , such as important travel documents and your travel essentials.
Such good value and such excellent quality, with safety features and is available in many beautiful colours ❤️✔️💯%

20 April 2026
Unprompted review
Rated 5 out of 5 stars

We love our Foldies!

We love our Foldies!! We just got back from St Croix in February..we took a full weeks worth of clothing and shoes in it expanded and used them as our carry ons. It was so much easier to put that in the overhead bins than heaving suitcases up there. We’re doing it again when we head to Florida in a few weeks. I have no desire to use a suitcase again lol

I have to say..some of the reviews are wild. We’ve used our Foldies as our personal item on previous trips completely packed out without being expanded and it fits under Southwest and Americans seats perfectly. So someone is being dramatic when they say if they had anything more than a swimsuit and towel in it it won’t fit lol drama and simply untrue.

20 February 2026
Unprompted review
Rated 2 out of 5 stars

Don't fall for it...

I sadly sprang for the 2 for 1 deal on the under the airplane seat sized bag and deeply regret it. It is nothing more than an a highly overprice nylon bag. Yes, you can take it on the plane, but if you put more than a towel and a swimsuit in it, it won't fit. Because there was extra overhead space (what a rarity!) I was allowed to stow mine in the overhead bin otherwise I would've had to basically repack right there in the airplane. Donated both bags to the thrift store when I got home.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I took advantage of the 2 for 1 deal .

I took advantage of the 2 for 1 deal on the Foldies. I haven't gone on my cruise yet so I haven't used my Foldie but I'm sure it is going to come in handy. I will take one in my luggage to use to bring home what I buy.

1 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look