The Eyeworks Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Optician

Written by the company

At The Eyeworks, we pride ourselves in our standard of patient care. Not only in our expertise and experience in helping you to choose from the latest range of frames, lenses and contact lenses, but in the equipment and diagnostic tools available to our optometrists. We are committed to providing exceptional patient care in a relaxed atmosphere and comfortable surroundings. We aim to deliver a personal service combined with an in depth understanding of the very latest developments in optical health.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Really top quality service and support!

Had my first appointment yesterday Friday 13 26!
It was a revelation! Such quality service and kind staff it was incredible. I went for a diabetic eye test. I had been to 2 other places and had prescriptions done but they were rubbish - last one was awful and the speed they tried to get rid of me was astonishing. Today I was treated really well and the optician was kind and steady. He told me the glasses I was given from a place in West Kirby were not even fit for purpose as my eyes had advanced cataracts one very bad.
David promptly referred me to Arrowe Park to help me. In the meantime I had a prescription made for distance. I am so grateful for David getting me the help I really needed!
I can’t praise them enough!

It’s really awful the previous a so called “professional” optician can con you just to make £500 quid and put your sight at risk!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Myself and my son have been into store…

Myself and my son have been into store today 7/5/25 for check ups, absolutely outstanding from start to finish for both of us! My son being a sen child can be difficult to deal with sometimes but the ladies in here were brilliant he told me he felt really comfortable and the lady that did his test was really nice, everything was explained in detail to make sure I was happy every step of the way can’t fault these guys at all!!!

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Friendly, informative staff. Every effort was made to make us comfortable, we were never rushed. Always given as much time as we needed, during both the eye test and the selection and fitting of frames.
The delightful and knowledgable optometrist took time to explain each step of the test, and the results, inspiring confidence. We were lucky to have been referred to this particular optician by the hospital.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

We've always received excellent service from this opticians. The exams are thorough and any advice has been professional and they've really gone out of their way to be helpful.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Staff very friendly and happy to answer any questions. I couldn't find the right frame for me so the staff tracked down the same frame I had and ordered it in.

Extremely happy with the service offered and would highly recommend
Thank you Eye Works Team

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company.

It had been maybe 4 years since I'd had an opticians appointment and so I chose to go to The Eyeworks after recommendation from a family member and I'm so glad I did, very relaxed environment and the whole team are just wonderful! Thank you to the Eyeworks team 👏❤️

23 December 2023
Unprompted review

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