Thathair Reviews 

Hassle free return or exchange. They did everything in one call! The product is nice, easy to wear

I did not end up with a color that I like, but this was not the fault of the company. My experience with the company was wonderful. They did a great job of getting back to me in a timely fashion and doing their best to color match. I didn't do the process correctly the 1st time and they were patient and helped me correct it. The hair pieces were good quality and worked well. They however did not match my hair color enough to look good. This was my own fault I have died hair that I let grow out and my hair is multiple colors. So this isn't a good approach for my hair situation at this time. But this company was great.

Impressed. And customer service was awesome 😎

Great communication and agent went above and beyond to help me.

The customer service was amazing and they helped me get the right color match!

Don’t buy hair extension halos from Thathair! I have dark brown hair that has a tint of red. I chose the dark brown. It didn’t really match. One of the people that I messaged offered to color match me if I took pictures of my hair. They told me that the wine would match. I got it today and it looks ridiculous, it doesn’t match at all. I messaged and told them this. They said since I’ve already had another one sent to me that I am out $60 essentially. I also want to note that the halo is really wide and the string is long. It must be for someone with a beach ball of a head. Save yourself some money and don’t buy these! I think I’m going to file with BBB

This product is amazing!!! The color was not a close match or an "it'll do" color; it was an exact, perfect match to my hair color!!! So many compliments on how natural it looks, the length, and the color, all of which are just what the advertisements claimed they would be! Thank you!! Thank you!! I have already given several of the women in my circle the website info!

Best customer service I’ve ever had. They just keep helping me find my shade to match my hair. These extensions are awesome and feel and look like real hair.
Thanks for being so patient with me.

When I placed my order I did not use their services to color match which did not work out for me. I ordered the wrong color so I contacted customer service and they emailed me very quickly. Actually they were so involved in trying to help me - they have the best customer services I’ve experienced

The color match was perfect and I have received lots of compliments on my extensions.

I ordered these a few weeks ago because when I got my hair done the stylist burnt a lot of my hair off with foils.I didn’t want to leave my home out of embarrassment. I really didn’t think they were going to work and would be difficult to put in and look fake. It takes a little bit of time to figure out how to put in. I have to say I am very impressed and my family and friends could not believe how great this looks. I love the straight 1 but am not a fan of the wavy 1. Thank you That hair for making these very affordable and great quality. My confidence is so much better now. I definitely have to stock up because it is going to take some time for my hair to grow back. Thanks again for making such a great hair piece. Stephanie M.

Love the hair extensions and the costumer service are very helpful, thanks.
Me encantaron las extensiones y el servicio al cliente fueron muy eficientes!

I am very surprised how really nice this looks. The color was a good match, and my husband could not tell I was wearing a hair piece. I enjoyed wearing it.

After washing my first one, I am afraid to wash others because it really dried it out. I even used fabric softener on it. I purchased your shampoo and conditioner to see if that works any better. Haven’t tried it yet. That’s why I bought multiple extensions, so I don’t have to wash them. I can’t believe how perfect the color matches. I don’t wear headbands because they bother me. This doesn’t bother me at all. So easy to put on and take off too. Mine doesn’t come off in the wind either. It does get knotted though. Nothing is perfect. I do love my extensions.

I love my halo! It is exactly as described and I am extremely happy with my purchase!

They were very fast getting back to me. They replaced my product with no problem and fast. They made sure I was satisfied and they did a great job color matching my hair.

It didn't match the texture of my hair. It looked weird and didn't stay in my hair. I contacted them and was informed that I could only get a store credit. They advertise money back guarantee! Why would I want to buy another one? I believe it's a scam.

I have an appointment with my stylist next week and will be brining the hair with me hoping she says it's a match and from there I will be able to give a better review as I will be able to actually wear them :), stay tuned!!

The halo with curl was much better than the straight one, I ended up throwing away the straight one because of it being more like silk and it was just too fake