Texas Driving School Reviews 

175
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers had a great experience with this company overall. Customers consistently state that the online driving courses are very straightforward to navigate, allowing learners to easily complete modules at their own comfortable pace. Many consumers also mention that the educational material is clear, extremely well organized, and packed with helpful tips for passing exams successfully. Some people were dissatisfied with annoying technical glitches, noting that accounts became stuck unexpectedly, progress was lost, or users were suddenly kicked out mid-course. Reviewers additionally mentioned frustrating experiences with unskippable, lengthy video modules alongside limited customer support availability during weekends and busy times.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the courses are affordable, very easy to... See more

Product

People report ambiguous experiences with product, as many consumers praise the well structured materials and... See more

Service

Customers had positive experiences with service, describing it as fast, speedy, and top notch. Reviewers... See more

Website

Reviewers express mixed feelings regarding the website, as consumers frequently find it very easy to navigate... See more

Customer service

Users describe ambiguous interactions with customer service, noting that staff members were helpful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was a great and smooth process. However the layout could have been better and a little less confusing

Rated 5 out of 5 stars

Easy straight forward and complete package. Be sure to read the intro in order to understand the procedure. My foster Daughter 15 years old took the lead on this program and missed one thing and that... See more

Rated 5 out of 5 stars

The TDS contained a lot of useful information for the 1st time user and learning courses were easily laid out combined with alerts, information, and tips on passing the exam. I highly recommend Tex... See more

Rated 5 out of 5 stars

The information was relevant and helpful. The course flowed smoothly and I was able to complete it within the time I needed.


Company details

  1. Driving School
  2. also in
  3. Drivers License Training School
  4. Educational Institution
  5. Study at Home School

Written by the company

Texas Driving School offers 100% online, TDLR-approved driving courses, including parent- and self-taught driver ed, adult driver ed and defensive driving. These state-approved programs help Texans earn their permit or license, dismiss traffic tickets and save on auto insurance.


Contact info

4.2

Great

TrustScore 4 out of 5

175 reviews

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No recent history of asking for reviews

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4.2

All reviews

(175)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy straight forward and complete…

Easy straight forward and complete package. Be sure to read the intro in order to understand the procedure. My foster Daughter 15 years old took the lead on this program and missed one thing and that was that she still had to go to the DPS to apply for the permit she thought that the cert. of completion was the learners permit. There is alot of good information alot. So like I said read thru all of the material if you have questions there is always some to help. Most people do not like going to the DPS but these people at the DPS in San Angelo were very helpfull, patient and truly a pleasure to deal with. Thank you

28 April 2026
Unprompted review
Rated 5 out of 5 stars

My personal experience with this…

My personal experience with this company was top notch. I passed my course, & because I took this class, didn't have to take the written test at the DMV. I highly recommend this for anyone finding themselves having to re-do the test due to an over expired licence.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

It was alright

It was alright, I deeply appreciate that it saves my progress. I'm glad I didn't have to do it all on one day.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely HORRIBLE company

Absolutely HORRIBLE company. They will take your money and LOCK YOU OUT and make you reregister and pay again. DO NOT sign up with these crooks. Absolute scam.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

AVOID TexasDrivingSchool.com!!

AVOID! This Defensive Driving Course is terrible, the interface is not great, and their questions set up for security is awful.

For the video sections, you must watch through half an hour worth, then answer a question at the end that may not be relevant to the topic at all! Just some random specific question like "what was the color of the curtains". If you miss it, you must repeat the section and watched the entire half hour again....no skipping ahead. Very frustrating.

The biggest issue though comes to the security authorization questions. If you don't click to log out, or just continuing through the course, you get secturity questions.....if you miss those questions too many times....you are locked out of the course. YOU MUST RE-PURCHASE AND RESTART THE COURSE! What a money grab. I missed my last question of "what type of vehicle do you own". During setup, I didn't think much of this. Well, you can only pick 1 option of theirs and most families own more than 1 type of vehicle. I missed it and to continue the course.....I CAN'T. I must purchase again and start over.

What's even more misleading is their website. They claim to have tons of great reviews....but I don't have an option or way to review them. I don't believe they give that option to people who get screwed over by them.

When I asked customer support how I can review the company, they sent me to Florida Driving School . com. This company is not a Texas company and not out to help Texas drivers.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Use a better program there are several

This program is abhorrent. My daughter didn't read the security questions which popped up during a lesson fast enough so it locked her out. It said for 9.99 I could unlock it. One of the customer service reps unlocked it for free. It happened a second time and they said it's against their policy, there is no way they can unlock it unless we pay another 75 and redo the whole program. I explained my daughter has dyslexia and couldn't read the security question fast enough and I verified my account four times. They are discriminating against her and are false. They say they can't unlock it but the did unlock it two weeks ago. Keep in mind when you buy the program the kiddos only have 30 days to finish the whole thing, learners permit included. I paid for two extensions, so a total of $115 and now they want another $75.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! My son completed 15 or so hours and was prompted to enter his security questions. He got a few wrong and they locked his account, said he would have to re-purchase the program and start over from the beginning! All his time and effort is completely wasted. I wish I would have seen these reviews before purchasing, but the site looked legit and I fell for it. My son also said he passed one of the quizzes but it kept telling him he failed. I called customer service and they were not helpful at all.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

This business's practices are unacceptable

After finishing a module, my son incorrectly answered the security questions. Consequently, he lost the 20 hours of progress he had made and had to start over from the beginning.

This business's practices are unacceptable, and I'm shocked the state permits them to operate, especially when their services involve children.

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Texas Driving school is a scam

Texas Driving school is a scam. They put in verification questions that does not apply to what you entered. I took a screenshot of my verification questions and answers. And during the process of my course, I noticed different questions. And subsequently, they blocked my account due to failed un successful attempts. And the agents are the most rude and crooked humans you can ever experience.

10 June 2025
Unprompted review

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