Test Your Intolerance Reviews 1,154

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and efficiency, noting quick responses and effective problem-solving. Many people appreciate the excellent customer service, highlighting the smooth and pleasant interactions. The service provided is frequently described as great, with consumers finding the process easy and the results informative, leading to positive changes in their health and diet. However, some people expressed dissatisfaction with the product, specifically regarding the accuracy and detail of the test results. There were instances where known allergies were not identified, or the results were inconsistent with other tests. A few other people also felt that the product information was not clear enough, particularly concerning safe food options, and some experienced long waits for results or issues with sample delivery.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Response time

Reviewers highlight positive aspects of response time, with many praising quick and efficient replies to... See more

Product

Clients share ambiguous opinions on the product. Many customers found the test helpful, with some reporting... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of the... See more

Service

People report positive experiences with the service. Customers consistently praise the efficiency, with many... See more

Based on these reviews

Rated 4 out of 5 stars

Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... See more

Rated 4 out of 5 stars

I received my test quickly & had a slight problem with the activation code so contacted the live chat. I spoke with Shawn & he was very helpful & sorted it in just a few minutes. I’m looking forward t... See more

Company replied

Rated 4 out of 5 stars

Really simple and easy to use kit. I needed to contact customer support as I was never emailed my result. The customer advisor Jordan sent them to me immediately via email. The results are clear to... See more

Company replied

Rated 5 out of 5 stars

It was very interesting finding out what my intolerances are .. there is a 24 page list of all sorts not just food , so it makes sense when your body reacts to eating certain things .. I did have a lo... See more


Company details

  1. Fitness and Nutrition Service

About Test Your Intolerance

Written by the company


Who are we?

The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.

Our values and our mission

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.

We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Why us?

Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.

  • Support 9,000+ people per month
  • Quality in-house laboratories
  • Endorsed by practitioners
  • Largest global network of testing

Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.

We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!

Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
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Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Brilliant company i did a hair test anf…

Brilliant company i did a hair test anf have found lots of things that causes me to have rashes or other effects so now i know what foods and other things to avoid very helpfull as ive had reactions to tablets and it was one of the E numbers in it that was causing the problem. really worth getting checked with this company :)

22 May 2025
Rated 1 out of 5 stars

Test did not pick up on a known allergy…

Test did not pick up on a known allergy to crustaceans which is why I took the test. instead said I was allergic to eggs which I eat on a daily basis. Absolutely ridiculous. Emailed them for clarification on the results with no response.

Don't waste your time or money.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

No response to repeated emails; test results questionable

My test results revealed a number of sensitivities, but they did not reveal a known allergen. I have emailed them twice for clarification as to how this could happen, and how this impacts the reliability of the other results. If their tests cannot detect a known allergen, how can I rely on their results?!
I have had NO RESPONSE to two separate enquiries. This is unacceptable customer service when you are talking about someone's health and potential life-altering test results.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

No results, no comms

Test was received at lab... and then no results were ever issued, emails were not replied to. Thought maybe this was an anomaly but it appears others have had the same experience.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Grateful! Thank you

I am happy to report that the hydrogen water we have been drinking seems to have improved the inflammation in my back. Thank you for clear instructions in setting up the product.

10 January 2025
Rated 1 out of 5 stars

Cheap but didn’t meet my expectations

Cheap but didn’t meet my expectations. Long list of items that I should be wary of. I’ve managed the last 56 years with no real problems. The only potential dietary issue I was interested in was gluten but it didn’t show up.

21 April 2025
Rated 5 out of 5 stars

Excellent

Speedy response, easy to use and detailed easy instructions on what to do.

Results have helped me more than I imagined. Would definitely recommend.

16 September 2025
Rated 5 out of 5 stars

my second test

i have done another test not so long ago and the result are very similar, so it was good to find out that milk and cheese is a problem for me, would recomend

15 September 2025
Rated 5 out of 5 stars

I am so glad that I did this test!

I am so glad that I did this test. I’ve been suffering really bad with IBS for years and also more recently with reflux too. I discovered from doing this test that I am 100% intolerance to barley and slighter lower intolerance to dairy. Since going gluten and lactose free, my IBS is the best it’s been in years and my reflux has completely stopped. I no longer need to take my medication for reflux, which I’m really happy about. There are loads more things that I’m intolerant or sensitive to, so doing this test has been really helpful to pinpoint and work out how just how much of a food I really like, that I can tolerate, without causing a negative reaction. I really do recommend this test, if you have any digestive or environmental issues.

4 August 2025

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