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Test & Tag Training Reviews 2,691

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and patience, highlighting their ability to create a positive learning atmosphere. The user experience is often described as excellent, with many appreciating the clear instructions and the well-structured courses that balance theory and practical application. People also commend the product and service for being thorough and effective. However, some customers experienced issues with the online portion of the course, finding it frustrating or not user-friendly. A few reviewers also mentioned difficulties with customer service, including slow replies or unprofessional interactions. There were also isolated comments about the curriculum not being fully provided initially or a lack of patience from an instructor towards non-English speakers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and patience.... See more

User experience

Users describe positive interactions with user experience. Many customers found the online materials... See more

Service

People report positive experiences with service. Customers praise the excellent online and face-to-face... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, detailed, and... See more

Product

Reviewers mention positive feedback about the product. Customers appreciate the good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I recently completed the Test and Tag…

I recently completed the Test and Tag course and was thoroughly impressed with the quality and depth of the training. The content was detailed, well-structured, and covered all essential aspects of the subject. What stood out most was the trainer’s extensive knowledge—not only of the technical requirements but also of current government expectations and industry standards. Their ability to explain complex concepts clearly and relate them to real-world applications made the learning experience both engaging and practical.
Thank you for delivering such a valuable and informative course. I feel confident and well-prepared moving forward.

1 October 2025
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Reply from Test & Tag Training

Hi there,

We truly appreciate your detailed feedback. It’s fantastic to hear that you found the course comprehensive and the trainer’s expertise valuable. We’re glad the real-world examples helped make the learning practical and engaging. Thanks for choosing us — and remember, you also have lifetime support if you ever need assistance down the track!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The training was very good and it…

The training was very good and it really gave me knowledge and additional skills that I can use in my job.

30 September 2025
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Reply from Test & Tag Training

Hi John,

Thank you for your feedback! We’re really glad to hear that you found the training valuable and that it helped you gain new knowledge and skills you can apply in your job.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Fantastic knowledgeable teacher

Fantastic knowledgeable teacher , lots of information to take in and he made it easier to take in

29 September 2025
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Reply from Test & Tag Training

Hi Daryl,

Thank you for your kind words. We’re so pleased to hear you found the course informative and that our trainer made the learning process easier to take in. We’ll be sure to pass your wonderful feedback on to the instructor — they’ll be thrilled to know their efforts made a difference!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars
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Reply from Test & Tag Training

Hi Suzanne,

Thank you for your feedback. We’re so glad to hear our staff made your experience friendly and easy — that’s exactly what we strive for every time!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Honest review

Easy to access course material online and all information that I need to lean in one place. This training is help me to improve my skill to do test and tags.

26 September 2025
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Reply from Test & Tag Training

Hi Lin,

Thank you for your honest review. We’re so glad to hear you found the online course materials easy to access and helpful in improving your test and tag skills. We truly appreciate your feedback — and remember, you have lifetime support with us, so if you ever need guidance or assistance in the future, we’re always here to help!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Excellent Course - Highly recommended

Excellent Course - Highly recommended.
Course covers all the essential modules and information for the test and tagging qualification.

Special mention for Instructor Peter Bee for the extra support he provided during the practical assessment. Appreciate his accommodation and patience.

27 August 2025
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Reply from Test & Tag Training

Hi Vincent,

We’re so pleased to hear you enjoyed the course and found it comprehensive and valuable. It’s great that you felt well supported throughout, and we’re sure our instructor Peter will be delighted with your kind words about his patience and guidance.
Thank you for the wonderful recommendation — and remember, you have our lifetime support, so don’t hesitate to reach out anytime you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 3 out of 5 stars

More Practical Hands on

online was ok. WHS online trg content was repeated for the 10th time and slow and I couldn't scroll through as I would have liked so it took 4 hrs. instead of 2.
It would be good to put whole theory content online and do a refresher face to face to ensure we had the correct knowledge.
Did not want to learn about another student's past life history in the classroom session and all the questions she thought was wrong.
Felt she sidetracked & put the trainer off her normal schedule of training making her omit or not highlight some needed content.
Would have liked to have been coached better through the hands on practical and shown how to use the equipment I had brought along & was going to be using.
Maybe put a question to ask what T & T model Equipment our company will be using so you could give pertinent info to use with this equipment.
I felt the trainer was unable to use the model PAT that I had brought in.

24 September 2025
Rated 1 out of 5 stars

Training only available for over 18s…

Training only available for over 18s without explanation and no heads up prior to booking and paying…

22 September 2025
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Reply from Test & Tag Training

Hi Erin,

Thanks for your feedback, and I’m sorry to hear about the confusion regarding the age requirement.

Our training is nationally accredited and as part of compliance, it is restricted to participants aged 18 and over. This requirement is outlined during the booking process, but it sounds like it may not have been clearly seen in your case - and for that, we do apologise.

We’ll take this on board and review how we can make that information even clearer upfront to avoid future confusion. If you have any further questions or need help with next steps, feel free to get in touch—our team’s always happy to help.

Thanks again Erin.

Kind regards,

Josh - Test & Tag Training

Rated 5 out of 5 stars

Great course everyone should do it

Instructor Peter was great very knowledgeable in the training he was giving very clear with instructions and if you weren't Shaw on something he would explain it to you one on one until you understood it
Thanks Peter well done

19 September 2025
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Reply from Test & Tag Training

Hi there,

We appreciate your feedback. It’s great to hear you enjoyed the course and that Peter’s knowledge and clear instructions made such a strong impact. And remember, with our lifetime support you’ll always have help if anything comes up!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

professional service

I am a student of Test & Tag.
I have been provided the profession support and training by one of the Great support Mark Juric.
Mark is being a great instructor and profession; His experience is very helpful and easy to understand for a student with no electrical background.

Vivian C Wong

19 September 2025
Unprompted review
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Reply from Test & Tag Training

Hi Vivian,

We appreciate your feedback. It’s great to hear Mark’s experience and teaching style made the course clear and easy to follow, especially coming in with no electrical background. And with our lifetime support, you’ll always have help whenever you need guidance in the future!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great experience.…

The way everything is laid out for the online training.
The staff were helpful from start to finish.
The trainer Geoff was so helpful he explained everything in detail.

26 September 2025
Unprompted review
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Reply from Test & Tag Training

Hi John,

We appreciate your feedback. It’s great to hear the online training was well structured, the staff were helpful throughout, and that Geoff’s clear explanations made such a difference. And with our lifetime support, you’ll always have backup if any questions come up later on!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Test and tag course

The course was very delivered professionally with the teacher being very knowlegable and personable. No question was rejected.

18 September 2025
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Reply from Test & Tag Training

Hi Donato,

We appreciate your feedback. It’s great to hear the course was delivered professionally and that the trainer’s knowledge and approachable style made it easy to ask questions. And with our lifetime support, you’ll always have help on hand if anything comes up later!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Resourceful and fun course

The Test and Tag course itself was amazing, especially the instructor Isaac Ayodeji was very resourceful and knowledgeable. He knew how to hold the interest of the audience and made the whole course fun and enjoyable.
Unfortunately, the lady in the reception at the Coopers Plains centre at that time was very rude. Her behavior was very upsetting. Apart from that, the overall experience in the course was delightful and engaging.

23 September 2025
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Reply from Test & Tag Training

Hi Mohammad,

We appreciate your feedback. It’s great to hear you enjoyed the course and that Isaac made the training both engaging and informative – we’re sure he’ll be delighted with your comments. We sincerely apologise for your experience with the receptionist. She doesn’t work for us as we rent the space at Coopers Plains, but we’ll definitely follow this up as that kind of behaviour isn’t acceptable. Thanks for the useful feedback.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Experienced trainer

Its great mark is so helpful and experienced trainer

15 September 2025
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Reply from Test & Tag Training

Hi there,

We appreciate your feedback. It’s great to hear Mark’s experience and helpful approach made a difference on the day. And remember, with our lifetime support you’ll always have backup if questions come up later on!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

AC/DC Rocks

I enjoyed the test and tag course very much. I learnt a lot of various useful info with online theory part of it and due to that had a little bit of knowledge for the practical so I was prepared for the use of electrical jargon. Practical was a bit hard for me to keep up with but I loved the experience and learning new things. The trainer was very descriptive, helpful and patient with all of the students. I would recommend this course.

18 September 2025
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Reply from Test & Tag Training

Hi there,

We appreciate your thoughtful feedback. It’s great to hear that the online theory gave you a good base for the practical, and that the trainer’s patience and clear explanations made the learning experience worthwhile. And if anything feels tricky once you’re out testing and tagging, our lifetime support is always there to guide you through!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

good trainer and content

9 September 2025
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Reply from Test & Tag Training

Hi Shane,

Thanks for your review. It’s good to know you found both the trainer and the content up to the mark!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

course trainer made the course fun and enjoyable.

course trainer was very good and was able to pass on knowledge that was easy to understand, would highly recommend course to others looking to get into testing and tagging.

8 September 2025
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Reply from Test & Tag Training

Hi there,

We appreciate your comments. It’s great to hear the trainer made the course both fun and easy to understand, and that you’d recommend it to others. And remember, our lifetime support is there to help if questions ever come up once you’re out testing and tagging!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The lecturer was easy to understand and…

The lecturer was easy to understand and helpful the equipment was the the model I would be using huge advantage. Thank you I also had fun.

27 August 2025
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Reply from Test & Tag Training

Hi Philip,

Thanks for your feedback. It's great to hear the lecturer was clear and helpful, and that you had access to the same equipment you’ll be using – that makes a real difference. And remember, you’ve got lifetime support from our team if any questions come up down the track!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very well explained course

Very well explained course, especially to the teacher we had on the day very well constructed. The prac is awesome

26 August 2025
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Reply from Test & Tag Training

Hi Tyson,

We appreciate your review. We’re glad you found the course well explained and that the practical side was so useful on the day. If you ever need help in the future, don’t forget our lifetime support is always there!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Easy booking and great knowledge of…

Easy booking and great knowledge of instructor

27 August 2025
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Reply from Test & Tag Training

Hi Wayne,

Thanks for your comments. It's good to hear the booking process was simple and that the instructor’s knowledge came through.

All the best,
Den - Test and Tag Training Team

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