Great company to deal with
Great company to deal with. The owner is very helpful and has great customer service.
13 November 2025
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Company details
Written by the company
Tender Sounds is a specialist car audio retailer specialising in OEM direct fitment equipment and integration. What sets us apart is our technical knowledge and ability to pre program DSPs for our customers plug and play installation.
Contact info
Tender Sounds Ltd, 124 Ellingham View , DA1 5UP, DARTFORD, United Kingdom
- 07825653062
- info@tendersounds.co.uk
- tendersounds.co.uk
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Absolutely amazing company both to buy…
Absolutely amazing company both to buy from and for customer service, the support I have received from Cristian is second to none! I had an issue with my amp which was my fault and Cristian took the amp back fixed it advised me on the issue, sent me another RCA harness and sent the amp to me at there cost. I have not received customer support like this since I can remember.
29 December 2024
Unprompted review
Extremely helpful and fast delivery.
Extremely helpful on the phone and fast delivery of my purchase.
16 July 2024
Very Fast Delivery
Very Fast Delivery, quick response and help online , I’m Very Happy with the product
22 March 2024
Great service
Great service. Fast turn around always going the extra mile.
28 December 2023
Unprompted review
Mercedes MatchUP 8 Amplifier/DSP
I was having issues with my MatchUP 8 Amplifier/DSP on my W206 Mercedes C Class and the original place where I bought it from was unable to help. Cristian discussed it with me and created a DSP configuration file for my setup which fixed the issues I was having and made my system sound PERFECT.
I tried paying him for doing it but he would not accept money. All he asks is that I keep him in consideration the next time I do an audio install. His customer service and knowledge is brilliant, would 100% recommend him.
19 December 2023
Unprompted review
Mercedes AMG GLC63
Writing this review based on products that are specific to my Car (AMG GLC63):
I have purchased the following items:
- MUSWAY M6v3 M6 Digital 6CH DSP-AMP × 1
- MUSWAY BT (Audio/APP) USB Dongle BTA2 × 1
- MPK28 Plug&Play Cable for Mercedes-Benz MBUX
(2017+) × 1
- MATCH UP W8MB-S4 RHD × Pair of 8 Subwoofers
Cristian was immediately responsive after my initial question, and asked me what i was trying to achieve with my chosen products (DSP/Amp and Speakers).
He did some additional research on my car before advising me on the correct speakers and DSP that would fit into my car without the need to alter any factory wiring - The whole point is that everything that is installed can be removed and the car returned to its original setup.
Cristian ensured i purchased the correct items with plenty of advice and documentation should one wish to do a self install.
The DSP and speakers are all very high quality german made products so more than happy.
I would like to personally thank Cristian for providing customer service that is WELL above and beyond what i expected.
In a nutshell I would heartily recommend the chaps at Tender Sounds to my family and friends which is effectively me saying they are pretty awesome.
Many Thanks
Amjad M
20 November 2023
Unprompted review
Fantastic service on a 1to1 level real…
Fantastic service on a 1to1 level real helpful and advice.
17 October 2023
Tender Sounds helpful and knowledgeable guys
Tender Sounds was really helpful with their advice on my upgrade and responded to WhatsApp messages really quickly. Great customer service, and free next day delivery exceeded my expectations. Highly recommended for a reliable and knowledgeable shopping experience.
25 June 2023
Unprompted review
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