Tenancy.Cleaning Reviews 1,401

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 450 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, professionalism, and friendly demeanor, often going above and beyond to ensure satisfaction. The service provided is frequently described as excellent, with many people highlighting the exceptional quality of the cleaning, leaving properties spotless and sparkling. Reviewers appreciate the efficiency, punctuality, and thoroughness of the teams, noting that they arrive prepared and pay great attention to detail. However, some customers also noted issues with the quality of the clean, leading to deductions from tenancy deposits due to missed areas or poor attention to detail. A few other people also felt that the service did not meet expectations, citing instances of late arrivals, damaged property, or communication issues.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing disappointment over... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many customers finding it easy, quick, and... See more

Price

Customers had ambiguous experiences with price, with many finding the pricing competitive, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A big thank you to Ali and his team for their great support and teamwork!:)))They were professional, helpful, and quick to respond when needed. It's a pleasure working with a team that is so dedicate... See more

Rated 5 out of 5 stars

Shaida and Zanko did an excellent job with our end-of-tenancy cleaning. The property was left spotless, with great attention to detail throughout. They clearly take pride in their work and went the ex... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service. They arrived on time, came fully prepared with all the proper equipment, and paid attention to every detail. The team was polite, professional, and easy to deal with throu... See more

Company replied

Rated 5 out of 5 stars

Would not hesitate to recommend Tenancy Cleaning as they exceeded all of our expectations. We used them to clean our house before selling, having had decoration and renovation work done so the hou... See more

Company replied


Company details

  1. Cleaning Service

Written by the company

Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Professional, reliable & trustworthy

Nesh and the team were very good and cleaned my property from top to bottom in a professional way. They were polite and extremely pleasant. They kept me up to date with how the cleaning was progressing. They were reliable and turned up in time and respected my property. Totally trustworthy.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

The team did an amazing job

The team did an amazing job! Things that I didn’t even know could be cleaned were left in perfect condition! For example there was a mark in the bath, oil stains in the kitchen sink and gunk around the bathroom tap that I just couldn’t get off and this team got rid of it all. We lived in an old, run down property and this team managed to make it feel new. Amazing works, very grateful and for the price I paid; well worth the money.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

End of tenancy clean

End of tenancy clean - David and a lady attended to clean the house, had a quick look over once done and looked amazing. Punctual, easy to book and good value for money. I am awaiting the landlady to confirm but so far very happy.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job

Amazing job, really punctual, professional and friendly too! Highly recommended

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, so easy to book. I could pick date and time and got confirmation straight away that a cleaner will be there at that time. On day of cleaning she was in touch to give her exact ETA. She was friendly, professional and did an amazing job. Even the letting agents were impressed with how clean the property is. Will definitely use this company again for future, and have already recommended to my letting agent. Thanks

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from these guy

Excellent service from these guy. The cleaner was pleasant and did a great job. There was a minor issue which was dealt quickly. Can’t fault and will be using these company again. Thank you once again.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Wow!

The Nesh team was Extremely thorough, fast and efficient! Looks like a brand new flat ready for next tenants! Thank you so much highly recommended

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from Nesh team

Great experience from Nesh team. They were really receptive to the high cleaniliness standards expected of my landlord. Really friendly, super helpful guys and efficient work!! Thank you 🫶

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

A very pleasant experience using Tenancy.Cleaning at the end of my tenancy. I was given a discount after initial booking, I was kept informed about who is going to provide the service, I was called and informed about the time when the staff are going to arrive.
I was pleasantly impressed by Mike's team, they have left the house spot on, I cannot thank them enough. They were polite, have done exactly what I was asking and handed over a perfectly clean house. Thank you 🤝

29 May 2026
Unprompted review
Rated 5 out of 5 stars

End Of Tenancy Cleaning

I am very thankful to Simona’s team for my end of tenancy cleaning. The job was done fantastically well, and they were very punctual. Simona paid attention to details and put in a lot of hard work.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, easy to book and place was spotless after they worked on it. We had agreed on a quote beforehand and Nesh and team went above and beyond to ensure that everything on it was satisfied :)

30 May 2026
Unprompted review

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