Telpark Reviews 

Prepaid and entered OK (Figueres Telpark) with registration of vehicle.On leaving barrier would not open, nearby intercom not working, desk closed and unmanaged ,,, eventually found one working intercom , very rude lady , laughing.Took 40minutes tyo exit.Very very poor ,, never to use again

Por 2 horas y media en el parking de la FJD en Madrid han co rado 12 €. Carisimos

Do not use the Telpark app; do not use a credit card with Telpark. I have been wrongly debited. Telpark refuses to refund. Better find another parking garage!

This app is only useful for locals. Just like so many other people who commented here, Telpark continued to take funds from my card. And because they don'T allow access to their platform or app from my country (Canada), I am unable to change anything to my account. So I had to cancel my bank card because of them. I tried connecting with them but they don't have any phone number and they don't reply to my messages.

Joining the club of frustration here.
Had to cancel me credit card because they are charging me on parking even though I'm out of the country and someone else is using the rental.

I paid 90 euros to reserve a spot in Lisbon and this money went for medication for who ever opened this app.

8 June - Used app to park near beach in Peñiscola Spain. Returned an hour later with €80 parking ticket on windshield. No one answers customer service number so I’m stuck with paying the fine.

9 June - a second fine! After the first we moved the car to nearby lot and went to parking attendant who used a machine to create a receipt to place on the dash. She said we were good until about 1pm today. It’s about 10am and we have another ticket under the windshield wiper. The attendant says she will take care of it but it seems to me they are falsely ticketing to see how much they can collect from unjustified fines.

After more than 1 year I have not been to Spain they took money (almost 20euro) from my bank account without asking!!! Watch out of their app, it was on a Rent car and dont want to send money Back!!!!

Even though I paid a hotel for their parking in the resident section, Telpark charged me and refuse to repay me. Even though I contacted them immediately I realised that the Telpark app had initiated, I received no reply. Their help section will not budge, despite all the documentation sent to them.

I have a German number plate and never had issues with telpark parking… since I booked a 30 days ticket I got major problems to leave the parking house (always) The ladies on the hotline are nice and helpful but if u have problems with the app the are helpless. A technical support is NOT existing!!! It’s like very often … they are perfect with automatic collecting of money but when it comes to problems u r almost alone (except the helpful ladies) but they can’t solve my general app/ technical problem … btw will have this problem the next 25 days … 189€ thank u telpark

same issue - being charged on hire car for parking weeks after I left car back

Same issue as many others - automatically saves the details of rental cars and will charge your credit card when this car enters a car park again.

Cannot access customer service at all.

Had deleted the app - only notification was charge on credit card.

I am being charged for a parking action in December 2023 connected to the license plate of a rental car which I have rented for a few days in June 2023. I did not activate this parking activity through my account, nor did I share my account information with anyone for them to use. Apparently your account information is not protected with Telpark and your credit card details are not safe with this company. They do not react to messages sent through the contact page on their website.

First, they charged me twice.
Second, I got credit card fraud through their app.

Damned, should have checked reviews beforehand, but when in Portugal you want to park fast and not think about people scamming you. Would have loved some input on succesrates of credit card companies getting our money back. As it is 6 euros at a time, I am paying now for the third time this week, whilst already being back in the Netherlands. While ‘the car is parked’ I can not delete my cc info so I am waiting for this to finish. What a scam!!

This company commits financial fraud.

They store your card details from one simple parking transaction, and then use that information illegally as they wish.

This needs to go to court.

To AVOID absolutely!!!
Same problem as for Many other costumers… car given back to the rental company, flight back to our country, the parking fees are still growing unless we are not using the parking any more. Even worth, we fear that other Customers rent our previous car and use parkings.
We still hope for a réaction from them.

Terrible. Be careful!!! they keep on take money from your credit card even if you have finished the service and totally paid the parking!!! Absolutely to avoid!!!! Customer service not good!!

Scammers. Steer clear.
Used the parking app once while on holiday and they keep trying to charge me for the hire car parking after I returned home.
They won't delete the account.
Absolute disgrace.

customer support is inexistant. None of my emails were answered. Same with the online chat support.

Absolutely useless app. Impossible to find the parking space on the app so cannot pay for it. Asked another person at the parking machine. He said "no point in trying to use that App - it is terrible." Paid by credit card instead.