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See what reviewers are saying

Rated 5 out of 5 stars

I have just bought a Bose soundbar from Tekzone. I was a bit wary because I'd never heard of them and their price was much lower than the traditional electrical online stores. However, given the go... See more

Company replied

Rated 5 out of 5 stars

They were extremely professional from beginning to end. Very knowledgable sales people helped me when I phoned for advice and not pushy in any way. I received my Oled TV very quickly after purchase an... See more

Company replied

Rated 3 out of 5 stars

The item's packaging itself was badly torn; I'm surprised that the controller seems (so far) without major flaws. Furthermore, I had no notice of any 'attempted delivery' and had to manually check the... See more

Rated 5 out of 5 stars

I had a mix up with my order, wrong colour sent, I returned it special next day delivery, didnt arrive but in transit, Jacob, consumer service sorted a replacement which I was so glad about. Great ser... See more

Company replied

Company details

  1. Electronics Store
  2. Binoculars Store
  3. Hi-fi shop
  4. Photo Shop
  5. TV store

Written by the company

Tekzone Sound & Vision is a consumer electronics retailer, and we love what we do. We are dedicated to offering the best products, and the highest quality brands, and are proud to offer them at the best prices. Throughout our 50 years of business, we have been committed to offering our customers the best possible service and we hope you will order your next tech product from us. As a company, we have concessions within Selfridges in London and in another prestigious department store in Knightsbridge, both since 1989. We also operated Walton Cameras, a once-thriving photographic and printing shop that had served the local community in Walton-on-Thames for many years.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great service, with friendly and helpful support.

5 April 2023
Tekzone logo

Reply from Tekzone

Thank you for taking the time to leave us a review, Mike.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery - easy ordering process - prices better than other sites

1 April 2023
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Reply from Tekzone

Thank you for the review, Katy. We hope to see on Tekzone.co.uk again in the future.

Rated 5 out of 5 stars

Superb customer service!

I ordered a very expensive VR immersion accessory, but was (in the back of my mind) concerned to make such a significant purchase from this company, as opposed to buying directly from the manufacturer. Let me say this, the service is next to none and the customer service department are truly spot on. Tekzone seem to have their house truly in order. I will be making more purchases from this excellent company. Highly recommended alternative source for all your essential to sophisticated Tech needs. 9.9/10

12 March 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, Nazsta. We really do hope you enjoy your VR experience.

Rated 5 out of 5 stars

Great service

Ordered a pair of binoculars great price and next day delivery very happy customer will order again

29 March 2023
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Reply from Tekzone

Thank you for the review, Andrew. We hope you enjoy your new binoculars.

Rated 5 out of 5 stars

Good service

Ordered, abled to track progress and delivered as expected. No problems.

29 March 2023
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Reply from Tekzone

Thank you for the review, Jan. Hope you shop with again in the future.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Bone conduction earphones as described and part charged so easy to connect via Bluetooth to my phone. Have had AfterShokz before but sadly they died 3months after 2yr warranty expired!

27 March 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, Duncan.

Rated 5 out of 5 stars

Tactsuit X40 Best Buy

Vest tactsuit x40 is brill,took a while to work out how to run on console,buyers beware make sure you order audio cables to run vest on consoles or you’ll be wasting ur money,other than that it’s great

18 March 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, Peter. We have adjusted our listing to ensure it is clearer for others in the future.

Rated 5 out of 5 stars

Great Customer Service!

I recently brought the Marshall major IV on their website in march for 113.00 with a 5% deal off. I was fairly happy with the delivery time, packaging etc.

However, I looked back at their website and the product page and saw that they put on a sale for the same product at 99.99 with the same 5% discount. Meaning I could’ve brought it for 94.99 and save myself a good £19.

Rather than having to request to return my product and have to pay the tedious delivery fee and buy it again I went through the route of contacting support and seeing if they could solve my problem without a hassle.

Jacob was a brilliant customer service representative and refunded me the price difference meaning I didn’t have to miss out on the discount! Great news! Promised a Trustpilot review in return and I delivered.

Top notch company keeping doing what you’re doing.
Collins

27 March 2023
Unprompted review
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Reply from Tekzone

Thank you for taking the time to leave us a review, Collins. We are very pleased to hear that you had a great experience. We do hope you visit Tekzone.co.uk again in the future.

Rated 5 out of 5 stars

Tekzone Purchase

Great experience in terms of price as well as delivery!

20 March 2023
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Reply from Tekzone

Thank you for the review, Mamoun. We hope you visit Tekzone.co.uk again soon.

Rated 5 out of 5 stars

Fantastic price and great service with…

Fantastic price and great service with next day delivery. Item was very well packaged.

Also, had a 10% discount on my first order which was much appreciated. Thank you for the great service.

Will definitely use Tekzone again.

15 March 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, David. We are very pleased you had a great experience.

Rated 5 out of 5 stars

Excellent service from Tekzone

Excellent service from Tekzone, from placing the order to delivery. Parcel arrived on time & was very well packed.

14 March 2023
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Reply from Tekzone

Thank you for the review, John. We hope you love your new headphones.

Rated 5 out of 5 stars

Fast service and a great price

So delighted that I found Tekzone. I ordered an Occulus Elite Headstrap with Battery. The price was the best that I could find on the internet and delivery came sooner than they predicted. Great work!

6 March 2023
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Reply from Tekzone

Thank you for your review, Vicky. We're pleased to hear you were able to find what you were looking for at the best price. We hope you enjoy your new VR accessory.

Rated 5 out of 5 stars

Would recommend

Was a little wary as it wasn’t your standard company I.e. curry’s, PC World etc. and was online however no need at all, the service was seamless, I was notified at every point of delivery. Monitor arrived and my son is buzzing with it … great service, great product, value for money

6 March 2023
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Reply from Tekzone

Thank you for your kind words, Nicola, we greatly appreciate it. We're glad to hear you had a great experience with us and we hope you will continue to shop with us in the future.

Rated 5 out of 5 stars

quick and easy

Really quick delivery and items in perfect condition! 100% recommend 👍

5 March 2023
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Reply from Tekzone

Thank you for taking the time to leave a review, Robin, we appreciate it, and hope you enjoy your new purchase.

Rated 5 out of 5 stars

Great

Great, thanks again

28 February 2023
Tekzone logo

Reply from Tekzone

Thank you for the review, Ke. We hope to see you on Tekzone.co.uk again soon.

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