I have just bought a Bose soundbar from Tekzone. I was a bit wary because I'd never heard of them and their price was much lower than the traditional electrical online stores. However, given the go... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They were extremely professional from beginning to end. Very knowledgable sales people helped me when I phoned for advice and not pushy in any way. I received my Oled TV very quickly after purchase an... See more
Company replied
The item's packaging itself was badly torn; I'm surprised that the controller seems (so far) without major flaws. Furthermore, I had no notice of any 'attempted delivery' and had to manually check the... See more
I had a mix up with my order, wrong colour sent, I returned it special next day delivery, didnt arrive but in transit, Jacob, consumer service sorted a replacement which I was so glad about. Great ser... See more
Company replied
Company details
Written by the company
Tekzone Sound & Vision is a consumer electronics retailer, and we love what we do. We are dedicated to offering the best products, and the highest quality brands, and are proud to offer them at the best prices. Throughout our 50 years of business, we have been committed to offering our customers the best possible service and we hope you will order your next tech product from us. As a company, we have concessions within Selfridges in London and in another prestigious department store in Knightsbridge, both since 1989. We also operated Walton Cameras, a once-thriving photographic and printing shop that had served the local community in Walton-on-Thames for many years.
Contact info
Unit 5 Glebelands Centre, Vincent Lane, RH4 3HW, Dorking, United Kingdom
- sales@tekzone.co.uk
- tekzone.co.uk
4.5
Excellent
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Very easy to order from and delivered…
Very easy to order from and delivered on time and quickly.
17 September 2023
Reply from Tekzone
Thank you for taking the time to leave us a review, Peter. We hope you enjoy your radio.
Competitive pricing & fast delivery.
Information rich product web pages, competitive pricing, easy ordering & fast delivery - couldn't ask for more. Goods well packed and documented.
17 September 2023
Reply from Tekzone
Thank you for taking the time to leave a review, Joel. We do hope we see on you on Tekzone.co.uk again.
Fast secure delivery
9 September 2023
Reply from Tekzone
Thank you for the review Antoine we hope you shop with again.
Poor Product - Harsh Returns Policy
Bought a pair of bHatics Tactosy arms for using with PCVR. The actual haptics of these are pretty naff to be honest, and if anything take you out of the experience rather than adding any real immersion to the experience. Tested them on Halflife Alyx and Skyrim and really wanted to like them, but they are nowhere near worth the asking price (of £300 at time of writing).
Unfortunately, Tekzone have a pretty strict returns policy that prohibits the return of "wearable items" which seems pretty harsh in this day and age considering they are wearable on the arms, and not the ears or face etc. I'm stuck with £300 worth of e-waste essentially. I realise that technically I am in the wrong, because I should have read the T's and C's; but for me it's just another reason to go fund Jeff Bezos' ahem, interestingly shaped rocket program rather than to support smaller retailers with outdated returns policies. A quick Google shows that even the first few other retailers that sell the bHaptics products all offer returns in the first 14 days as standard no questions asked, so there is literally no reason to buy from this company instead.
The customer services person Jacob who broke the good news was very polite and quite helpful though sop that's something.
29 August 2023
Reply from Tekzone
Thank you for the review, Ben.
When using the arms with the bHaptic Vest as well as other accessories, it really increases the immersiveness of the experience.
To ensure customers are aware of our returns policy for wearable tech we not only have this in our Terms & Conditions but on the product page as well.
Speedy delivery
26 August 2023
Reply from Tekzone
Thank you for the review, Greg. We are pleased this arrived swiftly.
No complaints
Reasonable price. Fast delivery. Website navigation and checkout process could be better but overall great online shopping experience
18 August 2023
Reply from Tekzone
Thank you for taking the time to leave us a review, Chaz. We will look into the checkout process and how we can improve it.
Very good customer service and smooth experience
Ordered a TV and since im not local to the store i enquired about it before purchasing, it was a prompt response and a good experience.
The television was packed well and the service as a whole was a smooth process.
30 July 2023
Reply from Tekzone
Thank you for the review, Jason. We hope you enjoy your new TV.
Easy to order online.
Easy to order online and book the delivery. The delivery company kept me informed of approximate time with a follow up phone call prior to drop off. I was concerned about delivery of a large Sony xr65a95k TV on a van, but no worries, it arrived and was soon mounted on a wall bracket and looks superb.
23 July 2023
Reply from Tekzone
Thank you taking the time to leave us a review Michael. We hope you enjoy your new TV.
Happy customers.
We bought a Sony television from tekzone. Their price was lower than most other companies we had looked at. It arrived on time and well packed. Trouble free transaction. Tekzone is now our go to site. We are happy to recommend them. Thank you.
15 June 2023
Reply from Tekzone
Thank you for taking the time to leave us a review P D Wormall. We do hope you enjoy your new Sony TV.
Reply from Tekzone
Thank you for shopping with us Cambridge and thank you for the review. We hope to see you on Tekzone.co.uk again soon.
Fast delivery
6 June 2023
Reply from Tekzone
Thank you for taking the time to leave us a review, Andrea.
Excellent value after searching for…
Excellent value after searching for this model and delivery prompt.
19 May 2023
Reply from Tekzone
Thank you for taking the time to leave us a review, Jane.
Speedy and reliable service
Speedy and reliable service. I was able to find what I was looking for and order quickly. Item arrived promptly aswell. All in all a great experience.
11 May 2023
Reply from Tekzone
Thank you for taking the time to leave us a review. We hope we see you on Tekzone.co.uk again in the future.
Reply from Tekzone
Thank you for taking the time to leave us a review, Jason. We hope to see you on Tekzone.co.uk again in the future.
Reply from Tekzone
Thank you for taking the time to leave us a review, we hope we see you on Tekzone.co.uk again in the future.
Great product & quick delivery
My order arrived within 2 days and the product is just as expected. Great place to buy from!
22 April 2023
Reply from Tekzone
Thank you for taking the time to leave us a review, Lucy.
Reply from Tekzone
Thank you for the review, we hope we see you on Tekzone.co.uk again in the future.
outstanding service great prices…
outstanding service great prices fantastic selection of products
6 April 2023
Reply from Tekzone
Thank you for taking the time to leave us a review, Brian.
Headphones were delivered promptly.
3 April 2023
Reply from Tekzone
Thank you for the review Adnan, and we are pleased you got your headphones quickly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.